Fes Heritage Boutique luxury Hotel

Hotels
9.7 (157 reviews)
Place Batha , Fès , ma

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
9.04
Some comments on cleanliness issues, particularly in breakfast and dining areas.
Service
10
Numerous positive remarks about the staff being polite, helpful, and attentive.
Location
10
Excellent location near the medina; easily accessible.
Room Quality
10
Rooms described as warm, comfortable, and well-provided with amenities.
Amenities
9.51
Amenities were mentioned positively but some were criticized for being worn out.
Value for Money
9.05
Mixed feelings on value for money; seen as subpar relative to cost.
Food and Beverage
10
Positive feedback on breakfast options and included treats.
Overall Experience
10
Overall satisfaction with several mentions of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Amenities: Enjoy a relaxing stay at Fes Heritage Boutique luxury Hotel with an outdoor swimming pool, garden, and terrace. Indulge in delicious meals at the on-site restaurant and make use of convenient services like room service and concierge assistance.

Comfort and Convenience: Each air-conditioned room is elegantly furnished and includes modern amenities such as free WiFi and a TV. Wake up to a delightful continental breakfast and marvel at the city view from select rooms.

Exceptional Service: With multilingual staff fluent in Arabic, English, Spanish, and French, your every need is catered to. Let us assist you in planning your itinerary and exploring nearby attractions effortlessly.

Experience luxury and comfort at Fes Heritage Boutique luxury Hotel. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 157 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 10
F
Fernanda solo_traveller ar
10
Pros:

Todo! La atención es superlativa! Amabilidad y dedicación en la que constantemente cada persona está pendiente de uno. Lindisima pileta, habitación cómodisima...un remanso para descansar del bullicio y la actividad. El desayuno es increible!!. Agradecidos con cada persona que nos atendió tan bien, especialmente con Mme Ardan Hajiba que está atenta a cada detalle para que la atención sea literalmente a cuerpo de rey! Lo recomiendo 100x100

2026-05-26 via Nuitee
S
Sarah solo_traveller es
10
Pros:

The staff, especially Hajiba, was just wonderful. Wish every Riad and hôtel were run by this woman! Facilities were also perfect, and we'll located, to stop easily with a bus or car, next to the medina but not IN the Medina.

2026-05-25 via Nuitee
C
Claudio solo_traveller it
10
Ottimo albergo a bordo medina a Fez.
Pros:

Un albergo in posizione ottimale perchè raggiungibile con bus o taxi e inoltre si trova a pochi passi a piedi dall'ingresso principale della medina.
Molto accogliente lo staff e particolarmente la direttrice; hotel molto pulito e con ottime camere silenziose e spaziose. Noi abbiamo ricevuto in offerta l'upgrade della camera da std. alla suite e abbiamo avuto piacevoli notti nei letti comodi e nel silenzio.
La colazione era super (vedi foto) con grande abbondanza di offerta dolce e salata incluse le crepes preparate al momento.
Molto gentile la responsabile che ci ha assistito nel nostro soggiorno a Fez aiutandoci nel trovare autista per tour privato a Volubilis e Meknes.
Il prezzo pagato è assolutamente in linea con l'alta qualità dei servizi offerti.

Cons:

Tutto ok.

2026-05-22 via Nuitee
G
Gurgen solo_traveller ge
10
Pros:

Perfect hotel, the service and personnel was super supportive and friendly, cleanliness impeccable. Location is very convenient, close to main attractions. The hotel upgraded me to the luxury room free of charge and offered a free dinner. Really good value for money. The breakfast was included and was outstanding and super tasty, really enjoyed moroccan traditional food and sweets.

Cons:

Nothing to mention

2026-05-21 via Nuitee
A
Ana couple ma
10
Un Oasis en Fez
Pros:

Absolutamente todo
Primero de todo la atención recibida por el personal, destacando a la Sra Hajiba que fue súper amable.
La ubicación excelente
El desayuno increíble
La habitación top
Y el servicio dé Hammam muy recomendable
Sin duda un lugar inolvidable para nuestra estancia en Fes

2026-05-18 via Nuitee
F
Fernando solo_traveller es
10
Excellent service and very good hotel
Pros:

Service is very good. All staff is permanently at your service taking care that everything was perfect. Adib the receptionist was very kind and Hayiba the hotel manager was always taking care of us, making our stay at the hotel, a nice experience

Cons:

Nothing

2026-05-17 via Nuitee
C
Cristine solo_traveller ro
10
Pros:

Perfect location in the medina, right next to Bab Boujloud. We were upgraded to the pool suite, which turned our stay into a truly memorable experience. The staff, attentive and discreet, helped us with everything we needed. Breakfast on the terrace was wonderful.. We will definitely be back."

Cons:

Nothing

2026-05-17 via Nuitee
E
El Hère solo_traveller fr
10
Pros:

Un séjour idéal. Accueil merveilleux au Luxury Héritage Boutique Hotel. L'hôtel est moderne et agencé avec goût. Nous avons été reçu royalement. Chambre très spacieuse, vue sur la Médina, petit déjeuner au top et dîner avec un large choix.
Un seul regret ne pas avoir pu rester plus longtemps.

Cons:

Rien

2026-05-17 via Nuitee
A
angel couple es
10
Perfecto para una corta estancia en Fez
Pros:

La ubicación y la atención del personal siempre muy amables

2026-05-16 via Nuitee
F
Fernando solo_traveller es
10
Pros:

El servicio excelente. La hotel manager Hajiba es muy atenta. Desde que llegamos estuvo muy atenta y nos dio todo tipo de atenciones.

Cons:

Nada

2026-05-15 via Nuitee
M
Michael solo_traveller de
10
Pros:

Sehr nettes zuvorkommendes Personal. Sehr nette Mangerin, kümmert sich exzellent um alles.
Wir haben kostenfrei ein Upgrade für eine Suite erhalten.

2026-05-13 via Nuitee
M
Martien couple nl
10
We hebben genoten van de persoonlijke aandacht en het warme welkom in dit hotel.
Pros:

We werden behandeld als vorsten en voelden ons zeer welkom!

Cons:

We hebben geen aanmerkingen, alles verliep prima.

2026-05-12 via Nuitee
A
Adnan couple sa
10
An exceptional hotel experience with genuine Moroccan hospitality — I felt at home in the heart of Fez.
Pros:

My stay at Fes Heritage Boutique Luxury Hotel was truly exceptional. From the first moment of arrival, the hospitality, professionalism, and warm atmosphere made me feel at home. The hotel is elegant, very clean, and beautifully maintained in every detail. The staff were consistently kind, respectful, and always ready to help with a genuine smile. Special thanks to Ms. Hajiba for her outstanding care and continuous support to all guests. I would also like to thank Chef Rachid for the delicious food and excellent restaurant service. The reception team, housekeeping staff, and everyone working at the hotel contributed to making my stay comfortable and memorable. The location is also excellent and convenient for exploring Fez. I truly felt like part of a family during my 11-night stay.

Cons:

Honestly, nothing significant. My experience was excellent overall, and the staff always responded quickly to any request with professionalism and kindness.

2026-05-11 via Nuitee
R
Robert couple us
9
2026-05-11 via Nuitee
M
Margaret couple us
10
We were treated so specially in a beautiful setting. The whole hotel treats their guests warmly.
Pros:

The welcoming atmosphere, the authenticity of the decor and the comfort of our room. The location is also excellent. Highly recommend this hotel! It’s charming!

2026-05-10 via Nuitee
S
sylvain couple be
10
Modern comfort by the old medina
Pros:

Very modern clean and comfortable hotel; we were treated as vip by the manager who upgraded us to a suite; it’s an hotel for groups but the individual guests coming via booking are given a privileged attention by the manager and the staff ; parking at the door and perfect location to visit all parts of the city

2026-05-10 via Nuitee
F
Fabienne couple be
10
perfect, overweldigend
Pros:

De vrouwelijke manager is heel erg aanwezig. Van bij het ontbijt tot aan het slapengaan is zij drukdoende in de lobby en de eetzalen. Zij onderneemt alles om te zorgen dat individuele reizigers afgeschermd worden van de aanwezige groepen. Zo werd het ontbijt dan in een aparte rustige kamer geserveerd. We verbleven gezien de upgrade in een suite met goed bed, verschillende zetels, een terras en een comfortabele moderne BK met inloopdouche. Het ontbijt, gedekt op tafel, was meer dan overvloedig voor 2 pers: verschillende soorten verse en andere kaas, verschillende soorten vleesbeleg, meerdere smaken confituur en honing, fruitsap, warme dranken, stokbrood, typisch marokkaans brood, bereidde eieren volgens wens, een nutella pancake, meerdere soorten zoet gebak, gedroogd fruit allerhande, een yoghurtje, fruitsla...enz
We genoten tevens een gratis diner. Dagelijks offreerde men ons flessen water, vers fruit en koekjes op de kamer.

Cons:

niet echt iets

2026-05-08 via Nuitee
I
Isam couple ae
10
Excellent location and great warm service
Pros:

Location location location is perfect. Very warm and hospitable staff. Special thanks to Madame Hajiba for her hospitality, attention and support

2026-05-06 via Nuitee
B
Basudev Mukherjee couple us
10
The staff made my day...each day. The breakfast, Dinner were fresh and served with personalized att
Pros:

Excellent location and wonderful hospitality. The staff really go out of their way to make you feel comfortable. The customer service is definitely 5 Star plus. Hajima their Manager was Awesome! Definitely a place to be in if you're visiting Fes.

Cons:

Nothing really. Everything was do comfortable and relaxing. The staff was unbelievably awesome!!

2026-05-05 via Nuitee
S
SANJAY family_with_children us
10
Pros:

services and friendliness of the staff.
property, room and breakfast was great.

Cons:

n/a

2026-05-04 via Nuitee