Hindustan By Backpackers Heaven - Traveller's Choice Award 2026 Best of Best Winning Hotel

Hotels
8.3 (2152 reviews)
1518, Ranjeet Gali, Sangatrashan, Paharganj, New Delhi, 110055 , New Delhi , in

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for budget travelers
Cons:
Cleanliness issues
Safety concerns in the area

Categories

Cleanliness
7.59
Some reviews mentioned unclean conditions and issues with bugs.
Service
9.06
Many reviews praised the friendly and helpful staff.
Location
7.6
Location was noted to be unsafe for solo female travelers and not ideal, but acknowledged as central.
Room Quality
8.05
Rooms were described as clean and comfortable by several guests.
Amenities
8.58
Basic amenities provided, generally positive feedback on facilities.
Value for Money
9.04
Good value for the price was mentioned in multiple reviews.
Food and Beverage
8.09
Food quality noted positively in a couple of reviews but lacked detailed feedback.
Overall Experience
8.36
Mixed reviews, but overall a satisfactory experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Central Location in New Delhi
Located conveniently in New Delhi, Hindustan by Backpackers Heaven Near New Delhi Railway Station offers comfortable air-conditioned rooms, free bikes, and complimentary WiFi. Guests can relax in the shared lounge, enjoy room service, and dine at the on-site restaurant with a terrace.

Convenient Amenities
The hotel provides a 24-hour front desk, concierge service, and currency exchange for guests' convenience. Each room is equipped with essential amenities such as a wardrobe, TV, private bathroom, and quality bed linen and towels.

Nearby Attractions
Explore nearby attractions like Gurudwara Bangla Sahib and Jantar Mantar, both just a few kilometers away. For travelers, the hotel offers a paid airport shuttle service to Delhi International Airport, located 15 km from the property.

Book your stay at Hindustan by Backpackers Heaven for a memorable experience in New Delhi!

Important information:

Couples are not required present a marriage certificate upon check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2152 reviews
Cleanliness: 7.59
Service: 9.06
Location: 7.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 8.36
M
Max • couple • gb
10
Pros:

Great stay. Thanks to all the staff who work there :))

2026-05-30 • via Nuitee
G
Geevanantham • solo_traveller • in
10
Mr. Manoj addressed me very well even in midnight, I am quite comfortable with the stay.
Pros:

Ambience is good

Cons:

Nil

2026-05-30 • via Nuitee
L
Laura Setälä-Benazza • solo_traveller • fi
10
2026-05-30 • via Nuitee
B
Baptiste • couple • fr
10
Pros:

Late check out offered complimentary, the room was very nice, AC working, we have been upgraded, thank you very much !

2026-05-29 • via Nuitee
K
Kevin • solo_traveller • gb
7
Decent
Pros:

Nice helping staff , helped with sim card and advice, especially manoj was helpful

Cons:

Breakfast wasn't great

2026-05-28 • via Nuitee
L
Lazar • solo_traveller • us
9
Pros:

First of all and most importantly, tanveer in the front desk is such a nice and welcoming guy he helped me with everything I needed and made sure I felt at home and even helped me with a situation I had in Delhi. The rooms are nice beds are comfortable and good hot water.

Cons:

Sheets were a bit dirty when I came in to the room but they changed it right away.

2026-05-27 • via Nuitee
C
Christina • solo_traveller • ch
4
Pros:

It was good, but not too inviting to hang out in the common areas. I just didn’t feel too great with a single other guy in a shared room with no window. Usually hostels avoid this situation and it was probably possible. Even 2 guys are much safer than 1.

2026-05-26 • via Nuitee
S
surja • family_with_children • in
10
all good
Pros:

good room good staff

2026-05-26 • via Nuitee
J
jena • solo_traveller • lk
8
Cons:

The breakfast process felt unprofessional because they didn’t ask for any options or dietary preferences (including whether guests wanted vegetarian food) and there were no tea or coffee options. Instead, they only provided mango juice.

The breakfast area was also not clean. The tables were dusty, and the rooftop breakfast space was untidy. To make it worse, it was extremely hot on the rooftop, making the experience uncomfortable.

2026-05-26 • via Nuitee
A
Alireza • couple • in
7
2026-05-26 • via Nuitee
M
Michael Robert • couple • gb
1
Disgusting, smelly, mouldy, rank and dank. The worst of the worst
Pros:

the worst hotel/hostel we stayed at in 2 1/2 months touring India...by a mile. Argumentive staff, filthy room, filthy area. Better off sleeping in the street under a dog. Staff couldnt give a toss

Cons:

Everthing. The room...a "superior"...dont make me laugh, was disgusting. Dirty, dank, dark, musty. Smelt of an old mans socks. Staff said.."what do you expect from a backpackers hostel". EXCEPT we didnt stay at the hostel part but the separate rooms they advertise as "superior". Room 206 smelt like a year old camels blanket. The bathroom was a haven of mould, rust. No fresh air from the airvent. Lying water in the bathroom never dried. The staff....dont get me started on them, we an insult to humanity. Breakfast on the top deck...when they bothered to serve you was a joke. Worst stay in 2 months in India by a HUGE margin. DISGUSTING
Pictures attached and sent to Booking as proof of this hovel.

2026-05-26 • via Nuitee
V
Veer Pratap • solo_traveller • in
5
Its perfect ratings are from its staff
Pros:

Beds were comfortable.

Cons:

1. While checking out, receptionist asked me to open the booking.com app for a 'code'. Since I didn't find the code (because there is no such thing), he asked me to let him help with it. It was clearly a trick to get my mobile. When I handed him my mobile with the app open, he himself gave the perfect rating (10 star) and pleaded me to write few good things about his property. When I said that I will give the review later, he asked to give the rating in front of him. He even tried to lure me into doing it in exchange of a discount on the taxi he was arranging for me. Now, you know the reason behind the good ratings for this property, which is just an average stay.
2. Because of the obscure location of the property, most of the drivers on ola/Uber cancel the ride the moment they know its location. Since I needed to check out early in the morning, I had to book it from the hotel itself. They used the opportunity to charge me about three times the price available on Ola (on which drives kept cancelling the ride because of hotel location).
3. It is perhaps only place in India where they still charge drinking water above it's MRP. They charged Rs. 30 for Rs. 20 bottle.
4. Bathroom exhaust was not working. It's lock from the inside too was faulty.

2026-05-25 • via Nuitee
M
margot • extended_group • fr
10
Pros:

Everything ! Rooms perfect and super roof top ! The staff was very Helpful ! We took the airport pickup and the simcard service with them and everythings went perfectly.
Special Thanks to mr Manoj !!!!

2026-05-25 • via Nuitee
R
Rishav • extended_group • in
3
Pros:

The staff was friendly

Cons:

It was not clean. Lot of bugs. Refrigerator was not working in the room.

2026-05-25 • via Nuitee
C
Constantin Guy Bernard • couple • fr
8
Bien
Pros:

Le personnel est toujours très accueillant et réactif. Les lits sont très confortables.

Cons:

Malheureusement la première chambre était pas propre, il nous ont donc immédiatement changé de chambre dès qu'on leur a fait remarquer.
La salle de bain reste à désirer à chaque fois.

2026-05-25 • via Nuitee
G
Gauthier • solo_traveller • fr
10
PERFECT place to stay!
Pros:

We have spent 4 nights there and it was fabulous!
First of all, the staff let us do an early check-in without extra cost and it was one of the only time where that was possible during our 2 months trip in India!
Then, Mr Manoj and the staff members were all SUPER nice, friendly, accommodating and welcoming. They really care about their clients and do everything they can to make your stay easier :)
They organize taxi services and tours.
The room was big, clean and comfortable, as well as the bathroom. There was AC and fan. We got towels, soap and toilet paper. We also had a kettle in the room with coffee and tea, as well as water bottles.
Breakfast is served every morning on the rooftop from 8.30am to 10.30am and consist of 2 boiled eggs, cereals, hot milk, bananas, butter breads and black coffee.
There is room service with food and the reception is reachable 24/7.
At checkout, we were able to let our backpacks in the lobby during the day, and when we came back, the staff kindly gave us access to a bathroom with new towels and soap to refresh before leaving and then we could wait and chill in the common area. It was the first time we experienced so much kindness and sense of service!
In addition, the place is perfectly located in a quiet street, very close to many cheap and nice restaurants and bars/coffee places and 5min away from metro station. Also, New Dehli station is 15min walk and make you go to Dehli airport in 20min by express metro line which costs only 60 roupies!
The area is vibrant but very safe.
We will definitely come back there when we will be back in India!

2026-05-24 • via Nuitee
V
Vinit • solo_traveller • in
6
2026-05-19 • via Nuitee
S
Sachin Nimantha • solo_traveller • au
10
Pros:

Quality is what you pay for but it was decent.


Property reception Mr Manoj did a great job to help me. All the staff was amazing

2026-05-18 • via Nuitee
A
Andrei • solo_traveller • by
10
2026-05-18 • via Nuitee
G
Gregory • solo_traveller • fr
8
Pros:

L’emplacement, le petit déjeuner, le service

2026-05-18 • via Nuitee