Romeo Hotel- Adults Only

Hotels
9.4 (51 reviews)
214 Calle San Agustín , San Juan , pr

Facilities

Parking
Air conditioning
Swimming pool
Pets allowed
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Internet access
Swimming nearby

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Internet connection issues
No water in the room

Categories

Cleanliness
8.54
Issues reported with no water in the sink or bathroom and the room being uninhabitable.
Service
10
Customer service was described as amazing.
Location
10
Multiple mentions of a perfect location near attractions.
Room Quality
9.04
Some rooms had issues with light entering; overall quality is acceptable for a boutique hotel.
Amenities
9.04
Pool area was enjoyable; lacking some expected amenities like bottled water.
Value for Money
9.54
Served its purpose well for the amount paid.
Food and Beverage
9.04
Bar area had drinks available, but no food mentioned.
Overall Experience
10
Overall enjoyment during the stay and great experiences with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Vibrant Location
Located at the heart of San Juan, Romeo Hotel LGBTQ offers proximity to Playa Ocho and Escambrón Beach for a perfect seaside getaway.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi and private bathrooms, along with the convenience of a bar and optional private parking.

Nearby Attractions
Explore the National Guard Museum, Tercer Milenio Park, and Marina Old San Juan just a stone's throw away from the hotel.

For a memorable stay in San Juan, book your room at Romeo Hotel LGBTQ today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 51 reviews
Cleanliness: 8.54
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
M
Manuel couple us
1
This situation is unacceptable in anyones standards.
Cons:

NO WATER AT ALL! Experience was horrible. First time in Puerto Rico, would not recommend. Booking and hotel both seemed to say “ it is out of our hands” No understanding on either one of the parties. If this problem was known before my stay was booked or had already been booked how come this was never communicated to me from either party before my stay. Booking, you have really let your standards fall in regards to guest experience.

2026-06-15 via Nuitee
T
Thomas couple us
1
Worst experience ever.
Pros:

Stayed less then 12 hours , left facility immediately found another which wasn’t even better.

Cons:

They advertised all these amenities which were not true,

2026-06-15 via Nuitee
F
Felicita solo_traveller pr
6
2026-06-14 via Nuitee
C
Constanza family_with_children xa
10
Pros:

Ubicación cerca del viejo san juan

Cons:

Falta que revisan al huésped de forma más personalizada y guía

2026-06-06 via Nuitee
G
Gregory solo_traveller us
10
Pros:

The pool was a good way to end the day. I also liked the location.

2026-05-23 via Nuitee
C
Catherine couple pr
10
Pros:

La limpieza, la comodidad, el espacio.

Cons:

El agua caliente no se sintio mucho.

2026-05-18 via Nuitee
E
Elizabeth couple nl
4
2026-05-17 via Nuitee
L
luca_barb couple us
6
Great location and comfort, but cleanliness and no hot water were issues.
Pros:

The property is overall pleasant and well-located, offering a comfortable layout with thoughtfully designed spaces, conveniently positioned between Old Town and the beach. Staff was super nice!

Cons:

The experience was impacted by some important issues: the room was not as clean as expected, and the shower did not have hot water, which significantly affected the overall stay.

2026-04-28 via Nuitee
S
Shaleena solo_traveller gy
9
Pros:

I enjoyed my stayed. The staff were so amazing and exceptionally helpful.

Cons:

Had some difficulties getting adequate water

2026-04-26 via Nuitee
Y
Yilun solo_traveller us
7
Pros:

It has two separate beds and a well use of space. Room is mostly clean. Check-in was flexible.

Cons:

The second bed is on top of the restroom in the room, which is fine, but the floor up there was not quite clean…

2026-04-23 via Nuitee
O
Orlando Alvarado Jr solo_traveller us
3
Great location and staff. Infrastructure 2 thumbs down
Pros:

The location, the staff, the street vibe, parking access. Great up and coming neighborhood. Luggage storage after checkout.

Cons:

No local TV, and water. Hot water. The beds with 2X4 scraped and injured all my legs over and over again. No water or no hot water. No standard faucet valves. No mixing valves. No local TV. No phone

2026-04-20 via Nuitee
N
Nuno couple pt
6
Agradavel mas ruidoso à volta
Pros:

Localização, quarto grande e organizado

Cons:

Casa de banho. Faltou agua duas vezes. O duche era fraquíssimo. Não havia pressao de agua.

2026-04-02 via Nuitee
D
Danielle couple pa
9
2026-04-02 via Nuitee
P
Pablo couple gt
2
Mala experiencia, no recomendado
Pros:

Localidad

Cons:

Personal poco amigable

2026-04-01 via Nuitee
R
Richard couple es
7
2026-03-30 via Nuitee
K
Kevin couple us
8
2026-03-27 via Nuitee
N
Naje couple us
10
2026-03-25 via Nuitee
S
Stephanie solo_traveller us
9
The staff was friendly, accommodating, and the room was nice. Great location!
Pros:

The location was amazing - walking distance to the beach, old San Juan, dining and a grocery store.
The room was large, separate sitting area.

Cons:

The hot water was in and out when showering and the tv wasn’t working. We asked for the tv to be fixed twice and it wasn’t.

2026-03-25 via Nuitee
M
MARIA JOSE couple es
1
Pros:

Lugar totalmente dejado, no tienen ni antena para ver la televisión, horrible

Cons:

El maltrato hasta que te dan la habitación a las casi 5 de la tarde, a pesar que la habitación estaba preparada y lista, no tiene ascensor, subes maletas a pulso

2026-03-25 via Nuitee
M
Marisol couple pr
8
2026-03-21 via Nuitee