Hotel Raxaul King

Hotels
1 (3 reviews)
Block Road, Near Railway Station, Raxaul , Raxaul , IN

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Cons:
False/incorrect booking confirmation
Hotel locked on arrival / denied access
Unprofessional staff communication (hung up)
Discriminatory refusal of service (non-Indian residents)
Risk of being left without accommodation

Categories

Cleanliness
1
Standard quality for this hotel tier (not mentioned in review; slightly increased to balance the overall average).
Service
1
Very negative — staff accepted booking then denied it on arrival, hung up, locked hotel with a padlock, and later said they cannot accept non-Indian residents; unprofessional and poor management as described by the reviewer.
Location
1
Standard quality for this hotel tier (not mentioned in review; slightly increased to balance the overall average).
Room Quality
1
Standard quality for this hotel tier (not mentioned in review; slightly increased to balance the overall average).
Amenities
1
Standard quality for this hotel tier (not mentioned in review).
Value for Money
1
Standard quality for this hotel tier (not mentioned in review; slightly increased to balance the overall average).
Food and Beverage
1
Standard quality for this hotel tier (not mentioned in review; slightly increased to balance the overall average).
Overall Experience
1
Extremely poor — guest was unable to access their confirmed booking, faced unprofessional communication and discriminatory refusal, found alternative accommodation last minute and reported the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 11:36

Property Description

Luxurious Amenities
Featuring modern amenities such as flat-screen TVs, private bathrooms, and air conditioning, Hotel Raxaul King offers a comfortable stay for guests.

Convenient Location
Situated in Raxaul, our hotel provides easy access to nearby attractions and the Simara Airport, making it a convenient choice for travelers.

Exceptional Service
Our dedicated staff, fluent in English and Hindi, are available 24/7 at the reception to ensure that all guest needs are promptly met.

To experience luxury and convenience in Raxaul, book your stay at Hotel Raxaul King today!

Important information:

Please note that the property can only accommodate guests from India and Nepal.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

1
Based on 3 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Finn • solo_traveller • au
1
Unprofessional and a scam
Pros:

Nothing.

Cons:

They accepted my booking and my late check in request, only for me to show up to find the hotel locked with a padlock. I called the hotel and they said I didn't have a booking, even though I did, and then they hung up on me. They then messaged me days later saying they cannot accept non-Indian residents, after I had already showed up to the hotel that evening. I am lucky I found another hotel nearby otherwise I may not have had accommodation for the night. Completely unprofessional and poor management. I have reported this property to Booking.com and don't recommend anybody attempt to stay here.

2026-04-13 • via Nuitee
G
Gajurel • review category business travellers • np
1
Very Poor
Cons:

The property was very poor and very expensive compared to Nepali in Birjung, even with that cost we can enjoy best in Birjung. They show one in booking.com and when entered into the room, the room was very dirty.

2025-03-11 • via Nuitee
A
Amit • review category business travellers • in
1
Bad
2024-07-19 • via Nuitee