Sapa Heaven House

Hotels
8.5 (170 reviews)
18/42 Đường Đông Lợi , Sa Pả , vn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Comfortable rooms
Helpful staff
Good location near attractions
Cons:
Cleanliness issues
Confusing location
Inconsistent check-in process

Categories

Cleanliness
7
Many reviews highlighted issues with cleanliness, mentioning unclean sheets and hair found in the commode.
Service
9.5
Overall, reviews noted helpful staff and good service, though there were some complaints regarding early check-in.
Location
8
Location received mixed reviews; convenient for some but confusing and difficult to access, particularly for drivers.
Room Quality
7.5
Rooms had potential with comfort, but various complaints about size, cleanliness, and facilities marred the experience.
Amenities
8.5
Positive mentions about the rooftop and breakfast, but some amenities like Wi-Fi were noted as subpar.
Value for Money
9.5
Despite issues, overall value was perceived well by many, especially considering the location's offerings.
Food and Beverage
9
Breakfast received positive feedback; however, there were no substantial complaints in this area.
Overall Experience
9
The overall sentiment was a combination of positive experiences overshadowed by some significant service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:38

Property Description

Luxurious Accommodation:
Enjoy rooms with air conditioning, private bathrooms, and a terrace.

Delectable Dining Options:
Indulge in buffet and à la carte breakfast at the family-friendly restaurant.

Relaxation and Entertainment:
Unwind in the infinity pool, spa facilities, and explore nearby sightseeing tours.

To book your stay at Sapa Heaven House and experience luxury and comfort in Sa Pả, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 170 reviews
Cleanliness: 7
Service: 9.5
Location: 8
Room Quality: 7.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
J
Julie • solo_traveller • fr
7
2026-07-24 • via Nuitee
R
Ryanjwalker • solo_traveller • gb
10
2026-07-09 • via Nuitee
T
Thomas • solo_traveller • gb
7
Nice place in Sapa
Pros:

For the price you can’t complain everything was decent

Cons:

Room is fairly basic and the “pool” is a bit naff - if it were a super hot day it would be nice to cool off in but it is pretty small.

2026-07-02 • via Nuitee
L
Liam • solo_traveller • au
10
2026-06-30 • via Nuitee
S
Stefan • solo_traveller • gb
6
Pros:

The place is nice enough. Pretty simple

Cons:

Getting down to the property is a bit of a steep decline and a tough one to navigate.

2026-06-10 • via Nuitee
U
Uwe • couple • de
2
2026-06-04 • via Nuitee
L
Lucas • solo_traveller • fr
3
Pros:

La vue

Cons:

Tout le reste personnel n'est vraiment pas aimable et piscine non utilisable

2026-05-23 • via Nuitee
I
Ines • solo_traveller • in
10
Pros:

Really nice staff and the room was nice as well

2026-05-18 • via Nuitee
D
Dieu-hien • solo_traveller • au
7
Pros:

The view was nice

Cons:

Very inconvenient when you have a lot luggages and there are no lift in the hotel.

2026-05-07 • via Nuitee
M
Mick • family_with_children • nl
8
2026-05-06 • via Nuitee
R
Romana • couple • au
8
2026-04-27 • via Nuitee
A
Aneta • solo_traveller • nl
4
Pros:

Bliskość centrum, czystość pokoju, możliwość przechowania bagażu

Cons:

Pani z recepcji mało uśmiechnięta, słabe śniadanie, usterki w pokoju, na zdjęciach na Booking obiekt wyglądał ładniej niż w rzeczywistości co skłoniło mnie do rezerwacji i się zawiodłam

2026-04-21 • via Nuitee
A
Alejandro • couple • es
10
2026-04-11 • via Nuitee
A
Adrian • couple • de
7
2026-04-11 • via Nuitee
M
morgane • couple • fr
5
2026-04-04 • via Nuitee
Z
Zuzanna • couple • pl
3
2026-04-01 • via Nuitee
A
Antho • family_with_children • fr
7
2026-03-29 • via Nuitee
S
Simone • couple • dk
10
Rigtig godt hotelværelse til prisen!
Pros:

Du fik meget for pengene. Værelset var super stort og rent. Personalet var sødt og lavede en helt fin morgenmad.

Cons:

Der var ikke rigtigt mulighed for at ligge ved poolen. Tagterrassen havde smuk udsigt men kunne godt trænge til en rengøring.

2026-03-28 • via Nuitee
M
Mahé • family_with_children • be
10
2026-03-24 • via Nuitee
H
Hayley • couple • gb
7
2026-03-22 • via Nuitee