Okay Palace Hotel

Hotels
8 (609 reviews)
#42, Street19z , Phnom Penh , kh

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast not included
Outdated facilities

Categories

Cleanliness
6.75
Some reviews mentioned outdated conditions and cleaning issues.
Service
9.25
Staff were frequently described as friendly and helpful.
Location
8.75
Location is praised as being central and convenient.
Room Quality
7.25
Rooms noted as comfortable but mentioned issues with cleanliness.
Amenities
8.25
Amenities like TVs and balconies were mentioned positively.
Value for Money
8.25
Good value noted but some pricing issues with breakfast.
Food and Beverage
7.25
Breakfast issues noted, with no breakfast in the hotel initially.
Overall Experience
8.25
Generally positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

City Views and Pool Access: Enjoy stunning city views from your private balcony at the 4-star Okay Palace Hotel. Take a dip in the outdoor swimming pool or relax at the bar for a perfect getaway.

Modern Amenities and Dining Options: Indulge in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and more. Taste a variety of cuisines at the on-site restaurant, catering to all dietary needs.

Entertainment and Convenience: Have a great time playing billiards or utilize the business center during your stay. With a prime location near key attractions, Okay Palace Hotel is the ideal choice for your Phnom Penh visit. Book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 609 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
J
Jan • solo_traveller • nl
9
Just alright, good for the price
Pros:

It was alright, run of the mill breakfast, the location was pretty nice though, its walking distance to major attractions, there's also quite a few cheap cafes nearby on the museum's side so that was pretty nice.

2026-06-16 • via Nuitee
K
kapil • couple • in
10
Tradition and comfort together
Pros:

Enjoyed everything about the property and made lovely memories

2026-06-10 • via Nuitee
K
Kim • couple • fr
8
rien a dire
Pros:

oui j'aime

Cons:

rien

2026-06-08 • via Nuitee
C
Csaba • solo_traveller • hu
7
2026-06-07 • via Nuitee
N
Nha • solo_traveller • kh
10
Stunning Views & Great Service
Pros:

From arrival to departure, the service was seamless and warm. The accommodations were pristine, boasting picturesque vistas of the Royal Palace . A fantastic breakfast selection paired perfectly with the hotel’s unbeatable location, situated just steps away from the National Museum and Royal Palace

Cons:

Noting

2026-06-05 • via Nuitee
N
Nha • solo_traveller • kh
10
2026-06-05 • via Nuitee
P
Piotr • solo_traveller • us
10
Hotel to stay again
Pros:

Location, room size, balcony with view, and attitude of personnel

Cons:

The photographs in the description mix two different rooms.

2026-05-05 • via Nuitee
S
Sabrina • couple • ca
9
Pros:

Gorgeous property, great service, lovely breakfast.

Cons:

Found a bedbug.

2026-05-04 • via Nuitee
B
BarryAshes • solo_traveller • ie
10
2026-04-15 • via Nuitee
N
Nicola • solo_traveller • sg
9
2026-04-06 • via Nuitee
M
Marie • solo_traveller • fr
9
Excellent emplacement, bel accueil
Pros:

L’emplacement, l’accueil, le petit balcon

Cons:

Dans la chambre famille peu de prises électriques et pas d’interrupteur près du lit

2026-03-26 • via Nuitee
P
Pascal • couple • fr
8
2026-03-25 • via Nuitee
A
ANDREE • couple • fr
10
Pros:

Dans cet hôtel à la décoration élégante, nous avons beaucoup aimé notre grande chambre très lumineuse avec 4 grandes fenêtres et un petit balcon offrant une perspective élargie. Le coin canapé, le bureau et la salle de bain nous ont aussi totalement satisfaits. Enfin, nous avons apprécié l'attention du personnel pour nous accueillir et nous conseiller.

2026-03-14 • via Nuitee
L
Leon • family_with_children • au
7
Good but improvements to be made.
Pros:

Excellent staff. Location. Comfortable bed. Shower was excellent. G

Cons:

Noisy Air conditioning. Only one large towel each, no hand towels until requested.

2026-03-02 • via Nuitee
L
Laurence C75 • family_with_children • fr
9
Pros:

L'emplacement central, la gentillesse du personnel

Cons:

L'attente pour les ascenseurs

2026-02-23 • via Nuitee
S
sutsai • family_with_children • tw
1
Pros:

tuk tuk driver

Cons:

It's for Okay boutique hotel
I change hotel from Royal palace hotel to Okay boutique hotel
because of I must be go to Okay boutique for breakfast
but stairs very high so I can't walk
therefore I change to Okay boutique but they give me a broke out of room for me

2026-01-31 • via Nuitee
R
Robert • solo_traveller • au
8
I enjoyed my stay. Not happy with Booking.com.
Pros:

The staff and room size.

Cons:

The power points.

2026-01-24 • via Nuitee
S
Sandrine • family_with_children • kh
6
Rapport qualité prix intéressant mais l’appellation palace me semble un peu exagérée
Pros:

Le petit déjeuner était agréable, le personnel à l’écoute

Cons:

Les équipements : lumière défaillante, baignoire pas impeccable.

2026-01-19 • via Nuitee
S
Sandeep • extended_group • in
9
Good value for the money
Pros:

Good ambiance, good food, good staff, overall good experience.

2026-01-19 • via Nuitee
N
nicole • family_with_children • fr
9
Pros:

Très bon accueil

2026-01-16 • via Nuitee