Lemon Tree Hotel, Tapovan Rishikesh

Rien tout était parfait

Rien car tout était parfait

The room itself was fine, but there was an HVAC vent ride outside the window which was making a how long noise all the time. So getting some sleep was hard. The WiFi totally sucks - it was pretty much úseles - i complained about it to the front desk who said they’ll send someone to look at it, but no one shower up. The front desk in general was of no use - I asked for a ride to the airport and they couldn’t arrange it, i asked for sightseeing transportation and they couldn’t arrange it. They couldn’t even give me change for my bills. Just useless overall.

Better to spend your money elsewhere.

Pas de mot négatif du tout

The food and the selection were great. It was just slightly on the spicier side.

Continuing... I gave him two opportunities to reconsider and negotiate a fair fare, but he refused.

There were further problems on arrival in Delhi. At around 11:50pm, the driver informed me that he did not have the correct documentation to drive into Delhi — something neither the driver nor the manager had mentioned before the journey. This resulted in around an hour's detour through the suburbs to the home of the driver's friend, where we waited for approximately 30 minutes. I was then asked to make a further payment to the friend's house.

To be clear, the driver himself was a nice person and I have no particular criticism of him. My issue is with the hotel management and the way the transportation was arranged and subsequently handled.

As a solo traveller, I found the owner's conduct particularly troubling. I felt that he took advantage of the fact that I was unfamiliar with the area, had no data connection and was dependent on the transportation arranged by his hotel.

There are plenty of hotels where you can arrange a taxi at a fair and transparent price without being

The person on receptionMr PANKAJ AND THE GM OF THE PROPERTY ARE HIGHLY UNRELIABLE. They make a fool of the customer by misguiding.

Vi havde flere uheldige oplevelser.

Personalet ved poolen havde mere travlt med at kigge på telefonerne end at hjælpe gæsterne og gøre deres arbejde.

Vi betalte for laundry service, men måtte selv sent dagen efter ringe for at få tøjet igen, som skulle være klar klokken 9:00 men først var klar 23:30, jeg er ikke sikker på om jeg havde modtaget det hvis ikke jeg havde kontaktet receptionen, som i øvrigt var meget kortfattet og blev ved med at ligge hurtigt på så jeg skulle ringe igen og igen for at forstå om tøjet var klar.

Til sidst havde vi en dårlig oplevelse til morgenmads buffeten. Da vi var færdige med at spise, blev vi bedt om at udfylde et spørgeskema. Vi besvarede det ærligt, men fordi vi havde svaret average til maden, som ikke var dårlig men heller ikke noget specielt, løb en af tjenerne efter os og tilkaldte mere personale, og de ville vide hvad vores begrundelse var for svaret og virkede uforstående overfor vores svar. Vi syntes begge at det virkede meget uprofessionelt og ubelejligt at reagere på denne måde, og havde næsten ikke lyst til at vende tilbage næste morgen.