CU Boutique Hotel

Hotels
7.6 (138 reviews)
Block A, Segama Complex, 7 & 8, Lorong Segama Pusat Bandar Kota Kinabalu, 88800 Kota Kinabalu, Sabah , Kota Kinabalu , my

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Luggage storage
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Review Highlights

Pros:
Strategic Location
Cleanliness
Good WiFi
Cons:
Poor Soundproofing
Inconvenient Stairs
Old Furniture

Categories

Cleanliness
7.06
The rooms were clean and no unpleasant odors were reported.
Service
8.03
Staff were friendly and helpful based on multiple reviews.
Location
9.07
Conveniently located near malls, restaurants, and transport.
Room Quality
6.02
Some rooms were considered old and uncomfortable.
Amenities
7.55
Basic amenities available, good WiFi connection.
Value for Money
8.01
Affordable considering the location and services.
Food and Beverage
7.56
Breakfast was satisfactory with multiple options.
Overall Experience
7.53
A mixed experience with major highlights in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:03

Property Description

Convenience and Comfort
CU Boutique Hotel offers concierge services, room service, and a 24-hour front desk for your convenience. Relax in non-smoking rooms equipped with air conditioning, flat-screen TVs, and city views for your comfort.

Relaxing Outdoor Spaces
Unwind in the hotel's garden or on the terrace, perfect for enjoying the beautiful city views. The peaceful atmosphere provides a refreshing escape from the hustle and bustle of Kota Kinabalu.

Explore Nearby Attractions
With popular landmarks like KK Esplanade and Atkinson Clock Tower within walking distance, CU Boutique Hotel is the ideal base for exploring the city. Don't miss the opportunity to visit Signal Hill Observatory for panoramic views of Kota Kinabalu.

To make the most of your stay in Kota Kinabalu and experience the comforts of CU Boutique Hotel, book now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.6
Based on 138 reviews
Cleanliness: 7.06
Service: 8.03
Location: 9.07
Room Quality: 6.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.53
S
Sharul • solo_traveller • my
8
2026-06-29 • via Nuitee
R
Robina • couple • au
7
Staff were very accommodating and the city centre location was perfect.
Pros:

Great location 5 minute walk to the harbour and seafood market, shopping centre and other markets are all around. Cute little rooms, clean and neat but they don’t have fridges in the rooms but the staff will happily put stuff in their fridge for you. There are no lifts but it’s only 3 floors if you’re at the top and they’re only small flights so no biggie for this old lady 😂 location is fantastic there is even a laundromat over the road which cost us $4AUD To wash and dry up to 15 kilos plus there’s even a KFC next door. Plenty of massage places around too and several convenience stores. We went island hopping and it was only about a 15 minute walk to the harbour where we booked and got on a boat, no need for overpriced pre booked tours.

Cons:

Traffic noise late at night was sometimes a problem…no individual balconies but there is a terrace with seating on level 1. All in all great value.

2026-06-19 • via Nuitee
M
mohd asrafe • solo_traveller • my
7
2026-06-17 • via Nuitee
L
Lediah Sawandi • solo_traveller • my
10
2026-06-05 • via Nuitee
S
syahmi2sh • solo_traveller • my
8
2026-05-30 • via Nuitee
B
Billy • solo_traveller • my
10
2026-05-27 • via Nuitee
Z
zulajoi • solo_traveller • my
5
2026-05-19 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Pros:

Świetna lokalizacja, zadbane pokoje.

2026-05-19 • via Nuitee
N
Nira • solo_traveller • my
10
2026-05-15 • via Nuitee
L
Lucia • couple • de
7
2026-05-11 • via Nuitee
A
Afiq Azni • solo_traveller • th
8
Pros:

Location nearby to Todak waterfront. Our room has a Todak roundabout and sea view.

Cons:

No lifts 😅

2026-05-09 • via Nuitee
M
Mejin • solo_traveller • my
8
2026-05-01 • via Nuitee
C
Christine • couple • de
8
Für eine Nacht war es okay.
Pros:

Die Lage war gut und das Bett war bequem. Die Hotellobby, in der wir gefrühstückt haben war gemütlich, auch das Frühstück war gut. Es gab eine Terrasse, wo man sich man sich abends noch hinaus setzen konnte. Das Personal war auch bei Fragen hilfreich.

Cons:

Man muss eine App herunterladen, um parken zu können. Wir haben etwas falsch gemacht und gleich einen Strafzettel bekommen. Es gab kaum Ablagemöglichkeiten im Zimmer. Unser Fenster ging auf einen Durchgang, in dem das Personal herum gelaufen ist. Man musste die Vorhänge geschlossen halte.

2026-04-02 • via Nuitee
I
Imthiyas4 • solo_traveller • my
10
Pros:

The facilities and staff were good

Cons:

It doesn't have lift

2026-02-13 • via Nuitee
J
Jasrin • solo_traveller • my
10
Pros:

I want you to improve your wifi to be better..because when I used it for video calls with my wife who was in the village at that time, the wifi internet was very unsatisfactory..compared to when I used hotel wifi in other places

2026-02-12 • via Nuitee
F
Fadrian Au • family_with_children • my
9
2026-02-09 • via Nuitee
K
Kristina • extended_group • es
9
Perfekte Lage
Pros:

Hotel liegt sehr zentral, in der Nähe gibt es zahlreiche Restaurants, Geschäfte, Fährhafen, Waschsalon,etc
Personal war sehr freundlich und hilfsbereit . Das Frühstück war sehr lecker und durfte jeden Abend ausgesucht werden und wurde auf Wunsch am nächsten morgen zur Wunschzeit aufs Zimmer gebracht oder man konnte im Raum neben der Rezeption essen.

2026-01-19 • via Nuitee
H
Hafiza • couple • bn
9
2026-01-17 • via Nuitee
G
Gandaib • solo_traveller • my
10
2026-01-14 • via Nuitee
N
Nullini • extended_group • my
10
Pros:

Lokasi yang strategik berhampiran dengan mall dan restoran hanya berjalan kaki untuk ke plaza, wisma merdeka, pasar malam gaya street dan pasar pelipin. Bilik kemas dan bersih, tandas pun bersih dan paling penting tiada bau rokok dan bau hapak.

2025-12-29 • via Nuitee