Manor House Hotel

Hotels
7.7 (1231 reviews)
6 Janet Street , Thurso , gb

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Friendly staff
Excellent food
Cons:
Unclean facilities
Poor customer service
Amenities not as advertised

Categories

Cleanliness
3.6
Several reviews reported unclean facilities and dissatisfaction with room cleanliness.
Service
7.07
Some positive experiences with staff, but significant issues with unhelpful management.
Location
9.6
Consistently praised for being centrally located and convenient.
Room Quality
7.56
Generally spacious and comfortable, though cleanliness was a major issue.
Amenities
7.59
Basic amenities available, though some promised services were lacking.
Value for Money
9.04
Good perception of value considering pricing relative to location and services.
Food and Beverage
9.59
Food quality received high praise with excellent dining experiences noted.
Overall Experience
7.57
Mixed experiences with significant highlights but critical cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:24

Property Description

Luxurious Accommodation
Manor House Hotel, nestled in Thurso, offers a perfect blend of comfort and style. Enjoy a relaxing stay in our non-smoking rooms, equipped with free WiFi and plush amenities.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, serving delectable dishes to tantalize your taste buds. Unwind at the bar with a refreshing drink after a day of exploration.

Convenient Location
Explore nearby attractions with ease as the hotel's reception provides valuable insights and tips. Discover Sinclair's Bay and The Castle Gardens of Mey just a short distance away.

Experience luxury and convenience at Manor House Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 1231 reviews
Cleanliness: 3.6
Service: 7.07
Location: 9.6
Room Quality: 7.56
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 9.59
Overall Experience: 7.57
J
Jacqueline • solo_traveller • nl
7
Pros:

Prima kamer niet groot maar om alleen te slapen heb je geen balzaal nodig!

Cons:

Het was in de kamer zelf niet heel goed gestofzuigd, lagen nog lange haren in een hoek.

2026-06-11 • via Nuitee
B
Bethan • couple • gb
5
Not good enough
Pros:

Free parking staff friendly on arrival

Cons:

Bed mattress needs updating , bedsheet holed, quilt cover stained, towels threadbare and stained, dirty unclean tea/ coffee cups , 8:05 builders started work on adjacent room, drilling, hammering and general loud talking with no prior notice ! Too early when you’re on holiday and paid £111 ish for a night.

2026-06-11 • via Nuitee
G
Gabriele • solo_traveller • de
9
Pros:

Sehr schönes grosses Zimmer, gutes Restaurant im Haus.

2026-06-10 • via Nuitee
G
Günter • couple • at
4
Nicht zu empfehlen.
Pros:

Eigentlich nichts. Na ok, der Parkplatz vor der Tür war ganz in Ordnung.

Cons:

Das Zimmer war klein und unkomfortabel, eine Abstellkammer. Kein Fenster, nur eine Dachluke.

2026-06-07 • via Nuitee
E
Eoin • solo_traveller • gb
7
2026-06-05 • via Nuitee
A
Al • solo_traveller • gb
10
Perfect
Pros:

Clean presentable very nice room

Cons:

Nil

2026-06-04 • via Nuitee
E
Ewan • solo_traveller • gb
8
Pros:

Great welcome and service throughout

Cons:

Propped fire doors always concern me

2026-06-03 • via Nuitee
E
Eileen • couple • gb
10
a pleasant stay
Pros:

High ceiling and extra pillows. Queit location and easy parking.

2026-06-02 • via Nuitee
A
Adi • extended_group • de
7
Ein Haus mit besonderem Charme, Eigentümer geführt, einige Renovierung stehen wohl noch an.
Pros:

Das Manor House ist speziell - man könnte sagen es besitzt Nord-Schottischen Charme.
M.W. ist das Haus Inhaber-/Familien geführt und befindet sich wohl seit einigen Jahren in der Renovierung und im weiteren Ausbau. D.h. unser Zimmer war wohl zeitnah renoviert und damit ok, es ging auf eine ziemlich ruhige Straße und Fluß raus.
Das Haus Äußere, der Eingangs- und Frühstücksbereich warten wohl noch auf die Renovierungen...
Die Bar im Haus ist recht nett, der Chef serviert das (schottische) Frühstück an den Tisch und das hat schon auch etwas.
Hohe Ansprüche sollte man aktuell nicht stellen, andererseits ist es durchaus persönlich und Alle sind nett.
Auch das Abendessen war ok.
Fazit: Es war OK, aber die Ansprüche nicht zu hoch einstufen.

Cons:

Der Frühstücksbereich ist sehr nüchtern und nicht wirklich einladend...

2026-05-31 • via Nuitee
M
Marcus • couple • nl
5
2026-05-31 • via Nuitee
C
Cheriluzern • solo_traveller • ch
8
2026-05-31 • via Nuitee
F
Frans Jan Hommel • solo_traveller • nl
8
2026-05-30 • via Nuitee
A
Adam • couple • gb
7
Pros:

Staff member friendly. Even after arriving after normal check in time

Cons:

Staff friendly

2026-05-28 • via Nuitee
J
Julia • solo_traveller • gb
10
2026-05-27 • via Nuitee
A
annalouiza • solo_traveller • us
10
2026-05-27 • via Nuitee
M
Maxwell • solo_traveller • au
1
2026-05-27 • via Nuitee
D
Derek • extended_group • gb
9
Great place great staff - we will be back
Pros:

Staff were first class happy to see you and very helpful
Great wee parking place for motorcycles
Room clean and tea coffee and biscuits
Booked at very short notice thank you
Good location on the river 5 minute walk to Main Street
Good bar and good reasonable prices

Cons:

Room very warm - not helped by having the upper floors heating on
Breaky £12 each was fairly good

2026-05-26 • via Nuitee
M
Martina • solo_traveller • de
1
Pros:

Nichts

Cons:

Eingang,Frühstücksraum,Zimmer,Bad waren sehr schmutzig. Bett Haare. Wir bekamen nach Beschwerde ein anderes Zimmer, aber leider das gleiche Problem. Wir konnten dort nicht übernachten und baten um Stornierung. Warten noch auf die Rückzahlung. 26.05.26

2026-05-26 • via Nuitee
F
francis • solo_traveller • gb
9
Pros:

Fantastic location

Cons:

Nothing..all good

2026-05-22 • via Nuitee
N
Nick • solo_traveller • it
5
2026-05-21 • via Nuitee