Caspian Riviera Grand Palace Hotel

Hotels
8.7 (1642 reviews)
Chetverty Microdistrict , Aktau , kz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
7.69
Guests noted issues with cleanliness, particularly in bathrooms and pools.
Service
9.66
Positive remarks regarding helpful staff, particularly the receptionist who received specific praise.
Location
9.7
Excellent location praised in multiple reviews.
Room Quality
7.65
Concerns about outdated rooms and some discomfort with beds.
Amenities
7.68
Spa experience criticized, but pools noted as available.
Value for Money
9.14
Overall valued good given the location and service.
Food and Beverage
8.69
Food quality was positively mentioned but no specific details were provided.
Overall Experience
9.36
A generally positive experience, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:59

Property Description

Luxurious Seafront Location
Caspian Riviera Grand Palace Hotel in Aktau offers a stunning sea view terrace and private embankment, perfect for a relaxing getaway.

Spa and Dining Experience
Indulge in the spa center's indoor pool and Finnish sauna, then enjoy a buffet breakfast at the restaurant or dine at Le Voyage lounge.

Entertainment and Business Facilities
From the winter garden and billiards to the conference rooms for business guests, there's something for everyone. Don't forget to visit the unique sturgeon species aquarium!

To experience luxury by the Caspian Sea, book your stay at Caspian Riviera Grand Palace Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1642 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.36
Ольга • solo_traveller • ru
7
Pros:

Первая линия и возможность гулять по скалиной тропе

2026-09-09 • via Nuitee
J
Jaime • couple • kz
6
Pros:

several good features, but too expensive for what it offers.

Cons:

The price for what we got

2026-09-05 • via Nuitee
A
Arina • family_with_children • pl
8
2026-09-04 • via Nuitee
S
Salavat • solo_traveller • kz
1
Pros:

Раньше это был необычный красивый и очень хороший отель но сейчас это что то ужасное

Cons:

В номере летают мотыльки больше 5 штук и не дают спать. В номере поставили использованный бутылек с шампунем где средства было на самом дне. На мое замечание по мотылькам не отреагировали и только шампунь доложили (в номере не открываются окна). Попытка заказать еду в номер обернулась крахом 30 минут попыток не увенчались успехом. Так же звонки на ресеппшн и румсервис не вызвали никакой реакции звонил несколько раз трубку просто не взяли. Запрошенные при заселении документы за номер при выезде не смогли предоставить просто забыли пришлось ждать и опаздывать.

2026-09-03 • via Nuitee
S
Stuart • solo_traveller • au
8
Grand
Pros:

As expected the hotel is of high standard.

Cons:

Perhaps too grand for my tastes. As a single traveller it can be lonely.

2026-09-01 • via Nuitee
F
flavia • family_with_children • it
10
Pros:

La posizione con camera vista mare. La camera molto grande con un comodo terrazzino.

2026-09-01 • via Nuitee
Жанар • solo_traveller • kz
10
Pros:

Всё было чисто, вежливые персоналы. Красивый аквариум. Еда очень вкусные и вид из окна класные.

2026-08-31 • via Nuitee
Еркебұлан • solo_traveller • kz
10
2026-08-31 • via Nuitee
K
Karima • solo_traveller • kz
9
2026-08-30 • via Nuitee
Жедельбек • solo_traveller • kz
9
Pros:

Рядом море и вид с номера, первая линия

Cons:

Номер почему-то не убирали и шум ночью

2026-08-30 • via Nuitee
S
Samuel • couple • at
9
Pros:

Sehr schönes und modernes Hotel. Nur belgisches und tschechisches Bier.

Cons:

Keine Möglichkeit draußen zu sitzen. Es gibt schöne Terrassen, aber die sind alle leer. Es ist sehr schade, dass diese Orte nicht besser genutzt werden. Ebenso die Terrasse direkt am Meer/Promenade. Leer ungenutzte Flächen.
Auch versperrt ein Zaun den Weg zur Strandpromenade.

2026-08-29 • via Nuitee
D
Dina • family_with_children • kz
10
Очень понравилось
2026-08-27 • via Nuitee
Мадина • couple • kz
10
2026-08-27 • via Nuitee
Z
Zeiny • solo_traveller • eg
10
2026-08-26 • via Nuitee
D
Diar • couple • jp
5
2026-08-25 • via Nuitee
S
Salima • family_with_children • kz
3
2026-08-25 • via Nuitee
Тогжан • family_with_children • kz
8
2026-08-22 • via Nuitee
E
Erkin • solo_traveller • kz
9
2026-08-22 • via Nuitee
A
Asset • solo_traveller • kz
10
2026-08-21 • via Nuitee
P
P • solo_traveller • kr
4
별로 추천하지 않습니다
Pros:

위치, 수영장 무료 이용, 해안가 산책로 가까움, 마트 근처에 있음. 지하에 철갑상어 수족관이 있음(규모는 작아 금방 둘러볼 수 있음)

Cons:

직원들의 불친절함. 우리는 2인인데 수건을 1인분만 줘서 1인분 더 요구했는데(3개) 그렇게나 많이 왜 더 필요한지 모르겠다며 안주다가 계속 요청하니 결국 주셨지만 이런 과정에서 상당히 불친절함을 느낌. 안되면 안된다고 연락을 줘야하는데 주지 않아서 우리가 2번이나 다시 연락함.
화장실 세면대 깨져있고, 샤워하는 부스가 유리문 여닫이라 불편함. 조식은 괜찮았지만 공간이 좁음.

2026-08-21 • via Nuitee