Hyatt Place Leeds

Hotels
Hyatt Place
8.9 (2377 reviews)
2 Sovereign Square, Leeds, LS1 4DA, United Kingdom , Leeds , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Modern amenities
Cons:
High pricing
Inconsistent cleanliness
Breakfast issues
Poor lighting in rooms

Categories

Cleanliness
8.19
Multiple mentions of unclean rooms and issues with hygiene.
Service
10
Staff frequently described as helpful and friendly.
Location
9.66
Convenient location in the city center praised by several guests.
Room Quality
8.7
Rooms generally described positively, with some mentions of issues.
Amenities
8.65
Facilities generally well received, though some guests expected more.
Value for Money
8.68
Some comments on pricing being high for the experience provided.
Food and Beverage
8.14
Negative feedback on breakfast replenishment and quality.
Overall Experience
9.19
Mixed experiences resulted in a broad satisfaction level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:16

Property Description

Convenient Location
Located just 300 metres from the city centre and 500 metres from Trinity Leeds, Hyatt Place Leeds offers easy access to popular attractions and shopping destinations.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre and terrace for guests to relax and unwind.

Multilingual Staff and Dining Options
With staff fluent in multiple languages, guests can expect top-notch service throughout their stay. Indulge in a delicious breakfast with buffet, continental, and Full English/Irish options available each morning.

Ready to experience the perfect blend of comfort and convenience at Hyatt Place Leeds? Book your stay now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2377 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.65
Value for Money: 8.68
Food and Beverage: 8.14
Overall Experience: 9.19
P
Paul extended_group gb
8
Really enjoyable
Pros:

Clean and tidy

Cons:

Nothing

2026-08-08 via Nuitee
N
Nerita couple gb
10
Excellent!
Pros:

Near to train station,comfortable beds,excellent breakfast and lovely staff

Cons:

Cannot fault the place or staff

2026-08-07 via Nuitee
A
Antony couple gb
10
Good location and everything you wanted.
Pros:

Very convenient and good location next door to a Q Park

Cons:

Clean and nice staff.

2026-08-07 via Nuitee
V
Veronica solo_traveller ie
10
Pros:

Lovely spacious room ,absolutely spotless , very quiet, big scretv

Cons:

The coffe wasn’t great in the room

2026-08-07 via Nuitee
R
Ramukhuvhathi couple za
1
The part of not cleaning was a total turn off for the overall stay, unfortunately.
Pros:

The breakfast could be better, it is the same thing everyday no change to the menu. The hash browns were too oily, the mushrooms swimming in a lot of water.

Cons:

The facilities do not get cleaned, we logged a call at the reception for our room to be cleaned they agreed and wrote it down but the cleaner never came to clean our room. When we enquired that we asked that the room be cleaned, the staff was rude and said the cleaner will come the following day. No communication was done prior to any of this, the cleaner comes every day to bring clean towels but doesn't even tidy a bit not even a single bit no clean mugs no wiping any counter no bin removal nothing just towels only.

2026-08-07 via Nuitee
D
Despina couple gr
5
Disappointed.
Pros:

Good location close to the Centre. Decent breakfast. Some of the staff very nice.

Cons:

When first arrived which was late in the night and we asked if this was the hotel the guy at the reception said not it was not a hotel. I had to insist and show the name on my reservation for him to call someone to do the check in. This was a very weird experience. The room did not look like it had fresh bed sheet, they have a policy to clean the room every three days which is a long time to spend three days using same towels..bathroom was dirty during all our stay..for this amount of money at least cleaning every second day should be applied..I am still puzzled with the answer of the receptionist the first day that sent us away saying this was not Hayatt place hotel…

2026-08-07 via Nuitee
R
Richard couple gb
10
2026-08-06 via Nuitee
C
Chanel couple gb
6
Passable
Pros:

The rooms are recently refurbished and generally comfortable.

Cons:

The toilet lights use motion-sensors and could be hazardous for older people. The phone in the room didn't work.

Housekeeping is questionable. When we checked in, the towels were haphazardly folded in the toilet. It almost didn't feel like we were staying at a hotel but a B&B. We also found remnants of the room's previous occupant on the floor.

The receptionists and staff are not the most helpful or professional but are friendly. While I do feel I have to mention a receptionist was quick to come to our room to personally deliver towels when I reported to her; upon checking out, I was genuinely baffled because it was the first time hotel staff had ever asked us to go into their actual luggage store to collect our bags. I understand taking us right outside of it for ease of access, but having to shuffle through and touch strangers' bags to find our own is not a particularly pleasant experience especially at this price point.

2026-08-06 via Nuitee
S
Steven couple gb
9
2026-08-06 via Nuitee
A
Akalezi couple gb
10
2026-08-05 via Nuitee
T
Tariq solo_traveller gb
10
2026-08-05 via Nuitee
G
Gillian couple gb
10
Relaxing and enjoyable
Pros:

Everything you should need, clean and staff were friendly. Would definitely recommend.

Cons:

N/A

2026-08-05 via Nuitee
T
Tariq solo_traveller gb
10
2026-08-05 via Nuitee
S
stacey couple gb
10
Fabulous stay
Pros:

Was a lovely modern hotel, comfortable beds, brilliant facilities

Cons:

There was nothing we didn’t like, the only thing it was a little slow at check-in, but saying that Sam who checked up in was fantastic and we even received complimentary breakfast as we were away for my birthday.

2026-08-05 via Nuitee
M
Molly couple gb
10
2026-08-04 via Nuitee
T
Tonia couple ie
6
Good hotel , budget staff on the desk
Pros:

Room was nice and the hotel itself was in a great location.

Cons:

The staff unfortunately. We got there at 11.30 in the morning which we had pre advised. We didn’t expect to check in however we wanted to make them aware we were there and leave our bags. The girl laughed in my partners face while continuously saying it’s a 3pm check in over and over again. We left our bags she didn’t ask us a name or anything very very bad start and very rude.

2026-08-04 via Nuitee
R
Rachel couple gb
10
2026-08-04 via Nuitee
B
Brandon couple gb
10
2026-08-04 via Nuitee
R
Rebecca solo_traveller gb
10
2026-08-03 via Nuitee
W
Will couple gb
9
2026-08-03 via Nuitee