SureStay by Best Western Richmond Vancouver Airport

Hotels
•
SureStay Collection by Best Western
8 (822 reviews)
7188 Westminster Highway , Richmond , ca

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Strong smells
Room noise
Limited amenities

Categories

Cleanliness
6.96
There were mentions of strong cleaning smells and needed vacuuming.
Service
8.93
Staff were consistently described as friendly and helpful.
Location
8.47
Good location close to the airport and shopping.
Room Quality
7.92
Rooms were clean and comfortable but noted issues with noise.
Amenities
7.95
Basic amenities mentioned were adequate, though noted some limitations.
Value for Money
7.91
Overall good value for the price based on positive sentiments.
Food and Beverage
7.96
Breakfast options were appreciated but there were issues with availability.
Overall Experience
7.93
Generally positive with minor concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

Convenient Location
Less than 5 km from Vancouver International Airport, this hotel in Richmond is the perfect choice for travelers seeking a stress-free stay close to the airport.

Comfortable Accommodations
Featuring a 32" flat-screen TV in every guest room, along with in-room tea and coffee making facilities, the Richmond SureStay by Best Western Richmond Vancouver Airport ensures a comfortable and relaxing stay for all guests.

Fitness Center and Nearby Attractions
Stay active in the fitness center or explore the nearby Richmond Centre Shopping Mall. With Richmond Hospital just steps away and Quilchena Golf & Country Club a short drive from the property, there is something for everyone to enjoy during their stay.

Book your stay now and experience the convenience and comfort of Richmond SureStay by Best Western!

Important information:

Please note, maximum occupancy in all rooms includes both adults and children.

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card must be presented at check-in.

Complimentary Shuttle Service to and from the airport only is during 6:00 am and 10:30pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 822 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
V
VALERIE • couple • es
10
Good value. Good place to stay before or after a flight.
Pros:

All good. Brief stopover to catch flight following morning.
Good free shuttle service.

Cons:

Nothing

2026-05-29 • via Nuitee
K
Kaiser • couple • ca
7
Pros:

Close to the airport. Lonely park nearby.

Cons:

Bed not made second night.


TV was difficult to operate. Channel change not smooth.

2026-05-29 • via Nuitee
L
Luis • couple • de
7
Für 1 nacht am Flughafen perfekt.
Pros:

Direkt am Flughafen mit kostenlosen Transfer. Und eine Wage für die Koffer is auch vohrhanden.

Sehr nettes personal.

Direkt über der Straße ein gutes Restaurant.

Cons:

Das frühstücken war ok ist aber au nur ein 2 Sterne Hotel.

2026-05-27 • via Nuitee
C
CHristine • family_with_children • ph
10
2026-05-24 • via Nuitee
B
Bob • extended_group • us
10
2026-05-21 • via Nuitee
桂珍 • solo_traveller • tw
8
Pros:

地點佳，工作人員親切熱心

2026-05-20 • via Nuitee
L
Laura • couple • ca
8
Second time stay here.
Pros:

Near the airport

Cons:

Old

2026-05-19 • via Nuitee
B
Barbara • solo_traveller • ca
8
Cons:

Wish I was told the bus number from the skytrain . Told it was a 12 min walk - was farther and with luggage)

2026-05-19 • via Nuitee
J
James • couple • ca
4
Cons:

- there was dried tea leaves in the water compartment of the coffee maker
- the bathroom floor still had hair of the previous tenants

2026-05-19 • via Nuitee
C
Crecencio • couple • us
8
2026-05-16 • via Nuitee
J
Jacqueline • couple • us
9
2026-05-15 • via Nuitee
I
Ian • solo_traveller • ca
1
Cleaning was subpar. Blasting religious content on TV at breakfast? Hard NO.
Pros:

Front desk staff were friendly and efficient

Cons:

Blasting Christian television talk-show propaganda all through the breakfast was inconsiderate and highly inappropriate. I don't want to be pitched on religion first thing in the morning while you have me as a captive audience in your dining room. It was offensive. None of the Jews, Muslims, Catholics, or Atheists in the breakfast room are going to get converted over coffee and scrambled eggs. I cannot state how tasteless and inconsiderate this was. Wrong time. Wrong place. Wrong audience. I will be giving a 1-star Review on Google and avoiding this property in future.

2026-05-14 • via Nuitee
K
Kalin • couple • ca
7
Pros:

Location is great. Lots of parking. Staff were excellent. Breakfast was decent.

Cons:

Room amenities felt a little bit dated

2026-05-08 • via Nuitee
Z
Zeray • solo_traveller • ca
10
2026-05-08 • via Nuitee
I
Ingeborg • solo_traveller • ca
6
Pros:

Good location.

2026-05-06 • via Nuitee
J
Jason • couple • ca
3
The complimentary breakfast was mediocre
Pros:

The pond on the back.

Cons:

The price for the quality of the room

2026-05-05 • via Nuitee
V
Van • couple • vn
8
2026-05-05 • via Nuitee
N
Novak • family_with_children • ca
9
Pros:

Cozy

Cons:

Breakfast was lacking!

2026-05-04 • via Nuitee
M
Marie Claude • couple • ca
7
Correct
Pros:

La proximité avec l’aéroport

Cons:

Désuet, tapis , besoin d’être rénové

2026-05-02 • via Nuitee
T
Tina • solo_traveller • ca
7
2026-05-01 • via Nuitee