Hotel SANTA CLARA

Hotels
5.1 (701 reviews)
Avenida Leste Santa clara palace hotel , Belém , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Airport shuttle
Airport shuttle (additional charge)
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Review Highlights

Pros:
Close to airport
Good service
Cons:
Poor cleanliness
Uncomfortable rooms
Weak food options

Categories

Cleanliness
3.36
Multiple reviews highlighted issues with cleanliness, indicating that it is a significant area for improvement.
Service
6.83
Service was generally rated positively, though there were negative experiences regarding reception.
Location
7.37
Location was mentioned positively, especially its proximity to the airport.
Room Quality
4.32
Room quality received multiple complaints regarding comfort and cleanliness.
Amenities
5.35
Amenities varied in review quality, with some guests finding them lacking.
Value for Money
4.81
Guests suggested the pricing doesn't reflect the quality experienced during stay.
Food and Beverage
3.36
Complaints about breakfast and food variety indicated a low satisfaction level.
Overall Experience
5.43
Overall experience was mixed, with significant dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:14

Property Description

Luxurious Accommodation
Santa Clara Palace Hotel offers elegant rooms with modern amenities, including select rooms with a convenient kitchen setup. Enjoy a comfortable stay in style.

Convenient Location
Located near popular attractions like Docas Station and Ver-o-Peso Market, our hotel provides easy access to the best of Belém. Explore the city with ease from our strategic location.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, airport transfers, and free WiFi. Relax in our shared lounge or venture out to nearby landmarks like Theatre of Peace and Emilio Goeldi Museum.

Book your stay at Santa Clara Palace Hotel for a memorable experience in Belém.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.1
Based on 701 reviews
Cleanliness: 3.36
Service: 6.83
Location: 7.37
Room Quality: 4.32
Amenities: 5.35
Value for Money: 4.81
Food and Beverage: 3.36
Overall Experience: 5.43
C
Cleyton • family_with_children • br
7
2026-09-10 • via Nuitee
V
Vitor • solo_traveller • br
8
Pros:

Boa localização, organizado, limpo, aparelhos funcionando, funcionários práticos.

2026-09-08 • via Nuitee
H
Homero • solo_traveller • br
5
Perto do seu voo
Pros:

Localizão e preço

Cons:

Faltou: toalha, sabonete e armário

2026-09-07 • via Nuitee
E
Elren passos • family_with_children • br
1
Pros:

A localização próximo ao aeroporto é favorável.

Cons:

O quarto estava fedendo, literalmente a roupa de cama com cheiro de bunda e de cocô. Quarto sujo e não havia papel higiênico. Foi uma péssima experiencia.

2026-09-07 • via Nuitee
L
Lemos • solo_traveller • br
4
2026-09-04 • via Nuitee
L
Lohanne • solo_traveller • br
10
Pros:

O banheiro limpinho

Cons:

Cama muito barulhenta e ar-condicionado tava pingando no quarto , e faltou espelho

2026-09-04 • via Nuitee
B
Braga • couple • br
3
Pros:

Só o funcionário gente boa

Cons:

Prédio muito deteriorado tv não funcionava cama pessima e não é tão barato assim não

2026-08-30 • via Nuitee
A
Andrade Da Rocha • solo_traveller • br
8
2026-08-29 • via Nuitee
F
Fieljdhdbf • solo_traveller • br
10
2026-08-28 • via Nuitee
R
Rodrigues • solo_traveller • br
8
2026-08-25 • via Nuitee
H
Henduta • solo_traveller • br
1
2026-08-25 • via Nuitee
M
moucle • solo_traveller • gf
2
Pros:

Rien

Cons:

Vétuste très sale escalier cassé

2026-08-25 • via Nuitee
K
Kennedy • couple • br
10
2026-08-24 • via Nuitee
B
Biguai • solo_traveller • br
8
2026-08-21 • via Nuitee
C
Cristovam • couple • br
4
Horrível
Pros:

Não gostei das acomodações

Cons:

O quarto sujo o banheiro sujo Parede almofada. quando chegamos no quarto estava cheia de água ou frigo bar tava descongelando as toalhas não estava com cheiro bom!!!

2026-08-21 • via Nuitee
D
Deimyson Itamar Dos Anjos • couple • br
10
2026-08-18 • via Nuitee
J
Jerialdo • solo_traveller • br
2
Pros:

Nada

Cons:

Tudo

2026-08-18 • via Nuitee
L
Lima de Sousa • solo_traveller • br
7
Pros:

Fácil acesso para encontrar, quarto confortável e aconchegante.

Cons:

Da organização do café, espaço e o ar condicionado que não dá conta do ambiente durante o dia

2026-08-17 • via Nuitee
F
Fernanada Goudinho • couple • br
1
Cons:

Local sujo e mofo .Nao recomendo mulheres ficar no local sozinha

2026-08-12 • via Nuitee
J
José Mendes • couple • br
5
2026-08-07 • via Nuitee