Hotel SANTA CLARA

Hotels
5.1 (656 reviews)
Avenida Leste Santa clara palace hotel , Belém , br

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Shared lounge/TV area
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Close to airport
Good service
Cons:
Poor cleanliness
Uncomfortable rooms
Weak food options

Categories

Cleanliness
3.36
Multiple reviews highlighted issues with cleanliness, indicating that it is a significant area for improvement.
Service
6.83
Service was generally rated positively, though there were negative experiences regarding reception.
Location
7.37
Location was mentioned positively, especially its proximity to the airport.
Room Quality
4.32
Room quality received multiple complaints regarding comfort and cleanliness.
Amenities
5.35
Amenities varied in review quality, with some guests finding them lacking.
Value for Money
4.81
Guests suggested the pricing doesn't reflect the quality experienced during stay.
Food and Beverage
3.36
Complaints about breakfast and food variety indicated a low satisfaction level.
Overall Experience
5.43
Overall experience was mixed, with significant dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:14

Property Description

Luxurious Accommodation
Santa Clara Palace Hotel offers elegant rooms with modern amenities, including select rooms with a convenient kitchen setup. Enjoy a comfortable stay in style.

Convenient Location
Located near popular attractions like Docas Station and Ver-o-Peso Market, our hotel provides easy access to the best of Belém. Explore the city with ease from our strategic location.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, airport transfers, and free WiFi. Relax in our shared lounge or venture out to nearby landmarks like Theatre of Peace and Emilio Goeldi Museum.

Book your stay at Santa Clara Palace Hotel for a memorable experience in Belém.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

5.1
Based on 656 reviews
Cleanliness: 3.36
Service: 6.83
Location: 7.37
Room Quality: 4.32
Amenities: 5.35
Value for Money: 4.81
Food and Beverage: 3.36
Overall Experience: 5.43
C
Carter solo_traveller br
4
Pros:

De nada!

Cons:

Roupas de cama mal cheirosas (horrível). Estavam sujas! Ar condicionado barulhento. Café da manhã não é legal e não higiênico.

2026-06-19 via Nuitee
J
José Aldias solo_traveller br
1
Pros:

Localização

Cons:

Porta sem trinco, banheiro com mau cheiro, ar sem controle, quarto molhado, travesseiros fedendo, roupa de cama inadequada

2026-06-18 via Nuitee
F
FRANCISCO MAX extended_group br
4
Melhor que dormir na rua .
Pros:

Localização, Ar condicionado

Cons:

Quarto sujo, não tinha papel higiênico nem sabonete. Mofo nas paredes, lençóis e travesseiros encardidos, além de ter aparecido baratas embaixo da cama.

2026-06-17 via Nuitee
K
Kelly solo_traveller br
9
2026-06-16 via Nuitee
R
Renato extended_group br
2
Não vale apenas
Pros:

muito ruim, sem conforto nenhum

2026-06-12 via Nuitee
M
Marcelo couple br
2
Triste, esperava coisa melhor
Pros:

Somente da simpatia do atendente

Cons:

Da falta de limpeza, o quarto era fedido demais, lençóis não trocados, o banheiro fedorento, café horrível,enfim barato mais ruim

2026-06-11 via Nuitee
P
pradeep solo_traveller yt
7
2026-06-10 via Nuitee
S
Sérgio solo_traveller br
7
2026-06-10 via Nuitee
R
ROBSON solo_traveller br
1
2026-06-09 via Nuitee
D
Derlani solo_traveller br
2
2026-06-09 via Nuitee
M
Max couple br
1
Pros:

Fui tratado super mal não tinha ar-condicionado estava todo sujo com cheiro de droga no local e sem limpeza os banheiros todo podre e fedendo

2026-06-09 via Nuitee
D
Derlani solo_traveller br
10
Ruim
Pros:

Os funcionários, muito solícitos e educados

Cons:

As instalações estão péssimas, faltou água várias vezes, a roulpa de cama são velhas, a cama soltandk as peças, faltou utensílios no banheiro: papel higiênico, sabonete, água.

2026-06-09 via Nuitee
T
Tavares da Silva extended_group br
8
2026-06-07 via Nuitee
M
Marcelo Fonseca solo_traveller br
8
Pros:

AP muito bom

Cons:

Ar condicionado muito fraco

2026-06-06 via Nuitee
W
wilgner solo_traveller br
8
2026-06-05 via Nuitee
D
Daniele extended_group br
7
2026-06-04 via Nuitee
J
Jose Gabriel Silva solo_traveller br
10
2026-06-02 via Nuitee
K
khrysaliza extended_group br
4
Não volto mais
Pros:

Só o custo beneficio e a localização

Cons:

A limpeza do quarto e banheiro deixou a desejar, faltou água também

2026-06-01 via Nuitee
B
Benito solo_traveller br
3
Pros:

O hotel vende um tipo de hospedagem que não existe

Cons:

Lugar próximo aeroporto mais em um beco de favela
Sem chuveiros
Não tem estacionamento
Mofo
Um lugar sem estrutura
TV não funciona

2026-06-01 via Nuitee
O
Oscar couple br
1
Não volto mais!
Pros:

Boa localização.

Cons:

péssimas instalações, banheiro sujo, colchão e lençóis ruins.

2026-06-01 via Nuitee