Hotel Quinta Maya

Hotels
8.3 (672 reviews)
6 Avenida Cuarta Calle Esquina Z1 , Flores , gt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Food quality
WiFi issues

Categories

Cleanliness
8.76
The rooms are super clean, which is highly valued by the guests.
Service
8.73
Staff were kind and attentive, with good luggage storage services.
Location
8.77
Good location, central and accessible, near Flores.
Room Quality
8.22
Rooms are described as comfortable, but some noted maintenance issues.
Amenities
8.25
Nice pool and communal areas, but WiFi issues reported.
Value for Money
7.71
Mentioned as somewhat expensive for some guests.
Food and Beverage
7.26
Food quality raised concerns, especially portion sizes and seasoning.
Overall Experience
8.73
Overall, guests appreciated their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:45

Property Description

Beautiful Location near Lake Petén Itza
Located just 3 blocks from the picturesque Lake Petén Itza, Quinta Maya Hotel in Santa Elena offers a serene retreat surrounded by lush gardens.

Comfortable Rooms and Convenient Services
The hotel features bright, air-conditioned rooms with garden or street views, cable TV, and private bathrooms. Guests can enjoy services like laundry, ironing, and room service for a hassle-free stay.

Relaxing Amenities and Business Facilities
Indulge in the outdoor pool, terrace, and free WiFi during your stay. The hotel also boasts a restaurant, snack bar, BBQ facilities, beauty salon, massage services, and a business center for both leisure and business travelers.

Book now for a memorable stay at Quinta Maya Hotel, your oasis near Lake Petén Itza!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children ages 15 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 672 reviews
Cleanliness: 8.76
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
T
Thurton • extended_group • bz
5
Was the perfect stay for a quick vacation and location wasn’t all that hard to locate
Pros:

The pool and location

Cons:

The restaurant not much food options

2026-05-21 • via Nuitee
N
Nicte • couple • gt
10
2026-05-21 • via Nuitee
A
Annefleur • couple • nl
5
Pros:

Location

Cons:

Small bed and noisy

2026-05-18 • via Nuitee
M
Michelle • couple • de
8
2026-05-15 • via Nuitee
P
philippe • extended_group • be
8
tres bon séjour, a 10 minutes de l'île principale, parfait pour la tranquillité
Pros:

la chambre était agréable, clim en intérieur, television, la piscine aussi tres agréable et propre, personnel accueillant, tres facile d'obtenir une facture, gardiennage de bagage pour excursions comme Tikal, a côté du centre commerciale.

Cons:

un peu loin du centre, pas forcément beaucoup d'activité a côté.

2026-05-11 • via Nuitee
S
Stach • couple • nl
8
Pros:

Great location, good value for money, clean.

2026-05-10 • via Nuitee
M
María • couple • es
8
2026-05-09 • via Nuitee
B
Barbara • couple • si
8
2026-05-08 • via Nuitee
D
Danai • couple • gr
10
Pros:

The staff were very helpful! The room was spacious and clean!

2026-05-07 • via Nuitee
K
Katia • solo_traveller • br
6
Nao fica na ilha de Flores - localização péssima
Pros:

Nada

Cons:

Querem vender os passeios é só dão as informações todas se comprarmos com eles. Exemplo: que se pode comprar o ingresso de Tikal on line

2026-05-05 • via Nuitee
M
María • couple • us
7
2026-05-05 • via Nuitee
S
Stefan M • solo_traveller • de
9
2026-05-03 • via Nuitee
M
Martens • couple • us
8
Pros:

Beautiful courtyard, quiet hotel.

Cons:

Would have loved a working pool and hot tub.

2026-05-01 • via Nuitee
D
Dácil • solo_traveller • es
10
Pros:

Es una absoluta maravilla! El mejor hotel en el que nos alojamos en Guatemala, te ayudan con la maleta, son super atentos con el trato al cliente, el jardín está genial, el desayuno está rico solo tener en cuenta que no sirven comidas solo desayunos y cenas, pero no es ningun inconveniente. La isla está hiper cerca y el Mercado también. Todo cerca y es un oasis en el calor de Flores. Una auténtica maravilla ✨

2026-04-30 • via Nuitee
P
Paola • extended_group • co
8
2026-04-30 • via Nuitee
J
Javier • solo_traveller • es
5
2026-04-22 • via Nuitee
L
Lars • solo_traveller • nl
9
Beautiful hotel, enjoyed my stay!
2026-04-21 • via Nuitee
R
Rodrigo • solo_traveller • co
6
Regular experience
Pros:

La calidez de la gente

Cons:

Las instalaciones tenían insectos.

2026-04-21 • via Nuitee
I
Ines • couple • be
9
Pros:

Heel mooie knusse kamer, personeel is heel klantvriendelijk

Cons:

de kamer was klein maar wel fijn

2026-04-21 • via Nuitee
V
Velvet • solo_traveller • gt
10
2026-04-19 • via Nuitee