KUMA Hotel Gyumri

Hotels
9.3 (720 reviews)
26 Garegin Nzhdeh Avenue , Gyumri , am

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Concerts/live shows
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Bathroom odors
Limited breakfast selection

Categories

Cleanliness
8.53
There were issues with odors from the bathroom, and cleanliness concerns in the restaurant.
Service
10
Staff were mentioned as friendly and helpful, providing good service.
Location
9.5
The hotel has an excellent location, close to central areas.
Room Quality
9.54
Rooms were described as spacious and comfortable.
Amenities
8.99
Amenities were satisfactory; however, breakfast options were limited.
Value for Money
9.52
Good value for the price based on location and room quality.
Food and Beverage
8.48
Dinner was enjoyable, but breakfast selection was poor.
Overall Experience
9.83
Overall enjoyable experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:51

Property Description

Luxurious 5-Star Accommodation
Experience the epitome of luxury at KUMA Hotel Gyumri in Gyumri. Unwind in style with our shared lounge, restaurant, and bar, offering a perfect blend of comfort and sophistication.

Top-Notch Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary high-speed WiFi access throughout the property. Indulge in modern comforts including a flat-screen TV, minibar, kettle, bidet, free toiletries, and a wardrobe in every room. Your safety is our priority with safety deposit boxes available in all guest rooms.

Convenient Location
Situated just 5 km from Shirak International Airport, our hotel offers easy access for travelers. Whether you're here for business or leisure, KUMA Hotel Gyumri ensures a seamless stay from start to finish.

Book your stay now and elevate your travel experience at KUMA Hotel Gyumri.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 720 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.83
M
Mariana couple pt
8
Pros:

We had an excellent stay and were very impressed with the hotel. The rooms were spacious, comfortable, and well-maintained, providing everything needed for a pleasant stay. The breakfast was very good, with a nice variety of options and good quality throughout. We would also like to highlight the friendliness and hospitality of the staff, who were always welcoming and helpful, making us feel very comfortable during our visit.

Cons:

The only minor drawback is that the hotel is not located directly in the city centre of Gyumri. However, this was not a significant issue, as the centre can be reached in less than a 10-minute walk, making it still very convenient for exploring the city.

2026-06-14 via Nuitee
E
Eduard solo_traveller am
10
2026-06-13 via Nuitee
M
Mikael solo_traveller am
9
2026-06-12 via Nuitee
F
Francesco extended_group es
9
2026-06-12 via Nuitee
E
Elena couple ru
10
Отличное место в Гюмри
Pros:

Очень понравилось большое внимание к деталям. Было мило и удрбно

2026-06-11 via Nuitee
V
Vincent couple be
9
Een mooi hotel met de beste receptioniste van Armenië
Pros:

De receptioniste was heel vriendelijk en professioneel. Ze sprak goed Engels (het beste van alle receptionistes die we in Armenië hebben ontmoet). Het hotel is zeer netjes en de gemeenschappelijke ruimtes, zoals de ontbijtzaal, zien er nieuw uit.

Cons:

Op sommige avonden was er luide muziek uit het restaurant beneden, wat we boven in de kamer hoorden. We konden op de gang gelukkig wel de deur naar het trappenhuis dichtdoen, wat hielp tegen het geluid.

Het hotel is niet heel centraal gelegen (ongeveer 15 minuten wandelen tot het centrum, wat voor ons acceptabel was).

2026-06-10 via Nuitee
A
ALEKSANDR solo_traveller ru
10
Pros:

Хорошие завтраки, очень чисто и тихо. Хорошие матрасы. Ресторан очень хороший, живая музыка (мини концерт). Рекомендую!!!!

2026-06-10 via Nuitee
H
hugo extended_group fr
9
Très bel hôtel propre et classe Confortable Petit déjeuner très bon
Pros:

Très bel hôtel propre et classe
Confortable
Petit déjeuner très bon

2026-06-09 via Nuitee
I
Ilia couple ru
5
Pros:

Расположение отличное, в целом отель цена/качество

Cons:

Однако, в 302 номере очень пахло кошачьими экскрементами, приходилось спать с открытым окном.

2026-06-09 via Nuitee
M
Mira Rosa couple at
10
Super Preis Leistungs Verhältnis
Pros:

Sauberes Zimmer mit angenehmen Bett

2026-06-08 via Nuitee
Ángel extended_group es
10
2026-06-08 via Nuitee
E
Ekaterina couple ru
10
2026-06-07 via Nuitee
S
Sevan solo_traveller fr
10
Pros:

Très propre, personnel serviable et chambre parfaite !

2026-06-07 via Nuitee
P
Panayiota solo_traveller cy
9
Πολύ καλη επιλογη ξενοδοχείου
Pros:

Πολύ εξυπηρετικό προσωπικό, καθαρός ξενοδοχείο, πολύ καλές παροχές.

Cons:

Το πρόγευμα δεν ηταν καθόλου ικανοποιητικό. Πολύ λίγες επιλογές σε προιοντα,, η καφετέρια δεν δούλευε.

Η τοποθεσία του ειναι καπως μακριά απο τη κεντρική πλατεία.

2026-06-07 via Nuitee
G
Graziella solo_traveller it
8
Pros:

Pulizia, posizione, colazione più che buona. Il parcheggio.

2026-06-06 via Nuitee
C
cristiana solo_traveller it
10
Pros:

Stanze ampie, pulite, belle e molto confortevoli. Colazione abbondante, servita in un ambiente molto bello. La struttura è nuova e molto curata.

2026-06-05 via Nuitee
I
Ingrid couple nl
10
2026-06-05 via Nuitee
T
Tamara couple cy
10
Заселили в 10, чему мы были очень рады
Pros:

Новый и чистый отель с большой комнатой

2026-06-05 via Nuitee
C
Christapor family_with_children fr
10
2026-06-05 via Nuitee
B
Bogdan solo_traveller ua
10
2026-06-04 via Nuitee