Hyatt Regency Indianapolis

Hotels
•
Hyatt Regency
8.3 (768 reviews)
1 South Capitol Avenue , Indianapolis , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking costs
Inconsistent room comfort

Categories

Cleanliness
8.3
Facility was clean, but some reviewers mentioned issues like hair in the sink and bugs.
Service
9.3
Staff was consistently described as helpful, friendly, and accommodating.
Location
9.3
Location was praised for being convenient and close to attractions.
Room Quality
7.8
Several issues reported regarding room temperature, comfort, and size.
Amenities
8.3
Amenities were good, though breakfast was considered overpriced and not appealing.
Value for Money
7.3
Hidden costs and expensive parking created negative sentiment about overall value.
Food and Beverage
7.8
Breakfast options received complaints and felt overpriced.
Overall Experience
8.3
Mixed experiences with both positive and negative comments, leading to a fair assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:27

Property Description

Luxurious Accommodations

Connected to the Convention Center via indoor skywalk, this downtown Indianapolis hotel offers upscale guest rooms with modern amenities such as smart TVs, iHome docking stations, and free WiFi. In-room dining and a small refrigerator provide added convenience during your stay.

Dining with a View

Experience fine dining with breathtaking city views at The Eagle’s Nest or savor farm-to-table dishes at Fat Rooster Diner. Start your day with a Starbucks coffee from the on-site cafe. Culinary delights await at every corner of the hotel.

Fitness and Business Facilities

Stay active at the 24-hour fitness center or join a group workout class at the Cardio Studio. With extensive event space, a business center, and proximity to major attractions, this hotel caters to both leisure and business travelers.

Book your stay at Hyatt Regency Indianapolis at State Capitol for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

During renovations, there may be a closure of the pool and spa area. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.3
Based on 768 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.3
R
Rebecca • solo_traveller • us
10
Pros:

The atmosphere, the place was very nice with well respectful employees

2026-05-28 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-05-28 • via Nuitee
J
John • couple • us
3
Pros:

Hilton brand needs updates ,,, maid didn’t even clean room well.

Cons:

Old

2026-05-26 • via Nuitee
F
Frédéric • solo_traveller • fr
6
2026-05-26 • via Nuitee
H
Hans-Joachim • family_with_children • de
9
Komfortables Hotel in ausgezeichneter Lage und mit sehr freundlichem Personal
Pros:

Personal stets freundlich, hilfsbereit, geduldig. Z.B. wurden Rehenschirme bei dem aufziehenden Thunderstorm zur Verfügung gestellt. Die Ausstattung ist sehr komfortabel. In der geräimigen Hotelhalle gibt es verschiedene Einrichtungen, die man nutzen kann. Die Lage ist ausgezeichnet mit Zugang zu zahlreichen Restaurants, Sport-Bars, Country und Jazz Musik in der Umgebung.

Cons:

Die Parkgebühren sind sehr hoch, aber das scheint allgemein so zu sein.

2026-05-24 • via Nuitee
D
Deborah • couple • us
10
2026-05-22 • via Nuitee
L
Leon • family_with_children • mx
8
Pros:

UBICACION

2026-05-21 • via Nuitee
G
Gabriele • couple • us
2
There are many other hotels in the area all next to each other. I suggest trying a different one.
Cons:

I have never written a review before. But this time I have too. The staff at the front desk were rude. I made a mistake on my booking and booked it twice somehow and when I checked in the front desk manager said they will take care of it. They didn't. Next morning I went down there and explained again what happened to the new front desk manager and she took my explanation as me being rude when all I wanted is for it to be corrected and not just say it will be done. She said it wasn't her job to correct the mistake that I made. I already talked to booking about it and they sent a email to them yesterday and all they had to do was respond to the email. Finally much later that day I finally received a email that is was corrected and my account will be credited. As for they stay the A/C wasn't working properly and they came to fix it and it cooled for about 1 hour and then it got warm again in the room. So I called again at 10:30pm and they came again. They said they disconnected something to keep it from overriding the cooling system so it would stay on and cool which it did. The wallpaper on the walls were peeling off also. So on checkout the next day I told them about the ac again to make sure that they take care of it for the next guest. All that was said is I will let them know. The front staff is not trained properly. All of the street in front of the hotel is under construction very hard to pull in and get to the underground parking. On arrival the valet there said it is $70 a day so 3 days would have been $210 for valet parking and when I asked where self park is they told me but said that there were issue with the gates getting stuck. We decided to self park and is was $45 a day. We were there 3 days and didn't use our car because everything was in walking distance. So total was only $45 for the 3 days. Guess what, the gate didn't get stuck.

2026-05-21 • via Nuitee
T
Terry • solo_traveller • us
4
Under whelmed
Pros:

Nice location

Cons:

No heat in the room. Eventually they gave me a floor heater.

2026-05-20 • via Nuitee
J
Joshua • couple • us
10
2026-05-19 • via Nuitee
T
Teresa • family_with_children • us
10
Convenient
Pros:

Close to venue for volleyball

2026-05-18 • via Nuitee
R
Randall • couple • us
10
2026-05-17 • via Nuitee
V
Valerie • family_with_children • us
7
Pros:

The lobby was welcoming and nice.

Cons:

The furniture in the room felt dated

2026-05-14 • via Nuitee
K
Kari • family_with_children • us
10
2026-05-13 • via Nuitee
R
Ramon • family_with_children • us
10
2026-05-12 • via Nuitee
B
Brian • couple • us
10
2026-05-12 • via Nuitee
-
-margaret • couple • us
9
2026-05-12 • via Nuitee
B
Brandon • couple • us
10
2026-05-11 • via Nuitee
J
Jacqui • solo_traveller • us
10
2026-05-11 • via Nuitee
J
Jason • family_with_children • us
10
Beautiful hotel!
Pros:

The location was perfect for attending a concert at Lucas Oil Stadium. The staff was very friendly, the beds were comfortable and the hotel itself was beautiful inside.

Cons:

It was priced very high because of there being an event at the Stadium. Parking at the hotel was extra and expensive.

2026-05-11 • via Nuitee