The Imperial Hotel Exmouth

Hotels
Bespoke Hotels
7.8 (5365 reviews)
The Esplanade, Exmouth , Exmouth , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.8
Based on 5365 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
E
Emily solo_traveller gb
8
Pros:

An proper old fashioned, pleasant hotel in a beautiful location. Reminded me of family holidays in the 1980s.

Cons:

It was a bit hot on the top floor!

2026-06-13 via Nuitee
G
Gillian couple gb
9
Had a lovely time in a beautiful Hotel in a great location.
Pros:

Staff all extremely friendly and helpful. Liked the position and the sea view and the gardens. Liked the terrace and Bar. The Dinning room was fantastic.
The room was nice and all good.
The Hotel was beautiful if a little jaded in a few places, skirtings for example.

Cons:

The sunday night something went wrong with the food and the only thing on the limited menu I could eat was belly of pork which was too fatty for me.
The gardener woke us up 2 mornings by doing work right under our window, which looks onto the carpark, include a very loud strimmer at 815am - we're on holiday.
Breakfast could be a bit later as well.
Restaurent menu was very limited. Could also have had a menu for bar food, for evenings etc.
No cocktails available, no cocoanut milk for pina colada for example. Hot drinks all good in the bar. Food and drinks will make you money.
Bed was very hard and hurt my back. Needs a really thick mattress topper, many of your clients are older and need extra padding. This is very important. The covers and duvet were lovely.

2026-06-13 via Nuitee
F
Frances couple gb
9
2026-06-12 via Nuitee
J
JOHN couple gb
9
2026-06-12 via Nuitee
J
Jonathan solo_traveller gb
8
2026-06-12 via Nuitee
D
David solo_traveller gb
10
2026-06-11 via Nuitee
R
Richard couple gb
7
Enjoyed staying at Imperial would re visit lovely staff
Pros:

Location Lovely staff good atmosphere Excellent views from room Trouble free parking

Cons:

Evening meal food was poor quality and unappetising

2026-06-11 via Nuitee
S
stuart couple gb
10
2026-06-11 via Nuitee
I
Ian couple gb
9
Pros:

Comfortable, clean room with good sea view.
Friendly welcoming staff.

2026-06-10 via Nuitee
F
Francis solo_traveller gb
9
Pros:

Location and the grounds are lovely.

Cons:

No evening meal available

2026-06-09 via Nuitee
V
Valerie couple gb
8
Out stay was good but spoilt by the rain!
Pros:

The room was exceptional for views and convenience for the lift

Cons:

The evening meals were poor quality. On our first evening the meal was not edible so we returned it. The breakfast was ok but not top quality

2026-06-09 via Nuitee
S
Sharon extended_group gb
9
Great location with A warm welcome
Pros:

Great friendly staff and very clean bedroom

Cons:

Nothing

2026-06-08 via Nuitee
D
Daniela solo_traveller ch
10
2026-06-08 via Nuitee
R
Richard solo_traveller gb
8
Pros:

The location is excellent - a short walk from the town centre and seafront. The car park is spacious and the staff were all helpful and friendly. Breakfast was excellent.

Cons:

The furnishings in our room were a bit tired and the bed too firm even for me. We wanted to have an evening meal in the hotel as the weather was awful but were told we couldn't as a coach party was booked in. Fair enough, but some provision for other guests such as bar meals would have been good.

2026-06-08 via Nuitee
J
Jackson-Nichols couple gb
8
Served a purpose.
Pros:

Breakfast is excellent value and the on-site parking is worth spending a bit more to stay here. Location is perfect for the beach and they have lovely gardens to let the dogs run around.

Cons:

The shower is in the bath and not in good condition. Also, it's not easy to get in and out of the shower when the floors are wet. Our room opened up on to the garden and as it was raining the dogs got quite wet. It would have useful to have had a doormat or dog towels supplied as they charge £20 per dog per night.

2026-06-08 via Nuitee
J
Jennifer extended_group us
8
2026-06-08 via Nuitee
J
Joy couple gb
10
2026-06-07 via Nuitee
T
Trudie couple gb
10
Good hotel
Pros:

Great location and friendly staff

2026-06-07 via Nuitee
T
Trudie couple gb
8
A good stay
Pros:

Good location and friendly staff

2026-06-07 via Nuitee
P
Penny couple gb
8
Just an overnight stay, used as a base.
Pros:

Great location and the bedroom was clean, tidy and comfortable. We didn't have any meals so can't rate the food.

Cons:

Would have preferred to pay using card machine rather than the receptionist taking card to enter details onto computer.
Parking payment instructions in the car park are different to what actually happens. Parking should be free for those staying at the hotel.

2026-06-07 via Nuitee