The Imperial Hotel Exmouth

Hotels
7.8 (5586 reviews)
The Esplanade, Exmouth , Exmouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 5586 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
R
Rosi solo_traveller gb
10
Coast path stopover
Pros:

Well located for the beach. Dog friendly room with patio doors for quick access to grass.

2026-08-22 via Nuitee
P
Philip couple gb
6
A hotel which functions but could be much better.
Pros:

It looked grand from the road and was quite central and easy to find. The breakfast was good with a fair selection of standard items like bacon sausages scrambled eggs. Fried eggs were available if you asked. Juice was good. Room shower was good although a big step down to the floor.

Cons:

The property was tired with worn carpets and chairs in the breakfast room. We wanted to have our evening meal there but choice was limited especially as two items were no longer available … sold out. We went to local pub instead. We thought the £6 parking fee was unnecessary and better to have been just part of the booking.

2026-08-22 via Nuitee
D
Douglas couple gb
9
2026-08-22 via Nuitee
J
Judi solo_traveller gb
8
Comfortable stay in a great location
Pros:

Location is 100%. Room was clean and comfortable and as it faced the car park wasn’t too hot. Staff are all friendly. Car park is large and reasonable to park.

Cons:

Slowest lift ever. One morning I had no hot water but the hotel was full so maybe I should have risen earlier. Would be nice to have water in room. Bar staff provided carafe for me to take upstairs so thank you for that.

2026-08-19 via Nuitee
J
jeremy solo_traveller gb
8
2026-08-19 via Nuitee
P
Peter couple gb
9
A very comfortable stay in an old fashioned ( in a nice way) hotel
Pros:

Lovely spacious room with great sea views . Big bay window and extra side window. 7 opening lights so not too hot even in the heatwave. Good breakfast. Good public spaces including outdoor spaces. Good lift

Cons:

The bathroom felt a little small and dowdy, though it was perfectly clean and functioned very well

2026-08-19 via Nuitee
E
Eleanor couple gb
9
Lovely seafront hotel
Pros:

Ideal location on the seafront. 5min walk to the town centre.
Lovely room. Comfortable bed. Spotlessly clean. Friendly & very helpful staff.
Excellent breakfast, well cooked & hot.

2026-08-19 via Nuitee
Z
Ziolkowski couple pl
10
2026-08-18 via Nuitee
V
Valerie couple gb
9
Hotel in a very excellent position to beach and park
Pros:

The breakfast was very good and location of hotel was excellent

Cons:

Walk in showers would be nice rather than bath with shower over

2026-08-18 via Nuitee
M
Margaret couple gb
9
Perfect location for a visit to Exmouth.
Pros:

Location by the beach in lovely Exmouth. Easy access to beach and the town (5min walk each way). Comfortable room with outside balcony. Very clean and tidy. Comfy bed, nice towels. Lovely staff. Would def stay again.
Able to walk to the train and buses to tour area meant we didn’t need to use the car.
Exmouth has a great choice of restaurants and bars with free live music. Recommend the Rover Ex cafe for a treat (book well in advance) and the Pavilion theatre.

Cons:

Paying for parking, I know it’s not unusual these days but it irritates me.
Room service provided on 3 days per week, meant we had to ask for teabags and milk from reception on one day. I totally understand and support less room service, but extra beverage supplies should be left in the room to cover the days of no service.

2026-08-18 via Nuitee
S
Sophie family_with_children fr
7
Bien
Pros:

Bien placé et bon petit déjeuner
Personnel sympathique

Cons:

Salle de bain un peu mal organisée

2026-08-18 via Nuitee
K
Kevin couple gb
5
2026-08-18 via Nuitee
D
Donna couple gb
8
Pros:

Great location for everything

2026-08-18 via Nuitee
D
david couple gb
8
relaxing
2026-08-17 via Nuitee
L
Lyndon couple gb
8
Ideally placed for a visit to Exmouth
Pros:

The hotel was ideally situated for access to the main town and to the sea front. Room was large and well appointed if decor a little tired. Car parking was available on site although at a cost - £6 per night

Cons:

The hotel, although impressive to look at, was on the tired side. Enquired about a lift because of mobility problems and told that there was a lift BUT not told that it did not serve all floors. Ended up having two flights of stairs to negotiate.
There was an issue with room lights tripping on several occasions and the lack of a phone line to Reception meant that we could not report it immediately.

2026-08-17 via Nuitee
C
carolyn anne solo_traveller gb
7
Fantastic situation
Pros:

Had a wonderful room with balcony over looking the garden and sea
Fantastic situation

Cons:

Just little cleaning errors, also matteress cover stained.

2026-08-17 via Nuitee
G
Graham couple gb
4
The complete refurbishment that I learned from the Internet is planned, is urgently needed.
Pros:

Staff incredibly pleasant and helpful. The Sea View from our room was excellent, along with the balcony. Good parking. Good access inside via lift. Excellent location.

Cons:

No fridge in room - shockingly ignoring the current climate. Evening dinner negligible. No useful draws in room. Poor loo paper. A replacement TV? We got the impression the place, or at least the room, might have been emptied by the previous owner, and the new owner had put in the bare minimum room facilities to stay open? Room cleaning was below average; bathroom totally missed on one day, balcony not cleaned at all - table filthy.

2026-08-17 via Nuitee
K
Kate couple gb
8
A comfortable stay for a one night break. Very friendly staff, especially Katie in the bar.
Pros:

We liked the location, being right on the seafront. Parking on site was a bonus. The hotel was quirky, if a little dated. However the rooms were comfortable, although very warm.

Cons:

The room was hot, probably due to the exceptional heatwaves this summer. However a fan was provided and we were able to open the window.

2026-08-17 via Nuitee
M
Mark solo_traveller gb
5
Pros:

Location is perfect.

Cons:

Tired interior. Rooms in desperate need of a make over. Beds are old and uncomfortable and I dread to think what lived in the carpets!!!

2026-08-17 via Nuitee
G
Graham solo_traveller gb
10
Awesome
Pros:

Location and price

Cons:

My wife and I been coming to the imperial now for over 10 years and i coming to Exmouth since 1967 it’s a great place to take the family plus this year the weather was excellent

2026-08-16 via Nuitee