The Imperial Hotel Exmouth

Hotels
7.8 (5586 reviews)
The Esplanade, Exmouth , Exmouth , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor food quality
Outdated amenities

Categories

Cleanliness
6.88
Some comments suggest the hotel is run down and requires attention.
Service
8.85
Staff were described as friendly and willing to help, contributing positively to experiences.
Location
9.89
Location was repeatedly highlighted as superb and excellent in reviews.
Room Quality
7.84
Rooms were noted to be large but with issues like uncomfortable beds.
Amenities
7.37
Amenities require improvement, specifically breakfast options and updates.
Value for Money
6.83
Some reviews noted the pricing did not match the quality of the stay.
Food and Beverage
5.88
Multiple comments on disappointing food quality and options.
Overall Experience
8.85
Despite negative aspects, many guests expressed enjoyment and satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:46

Property Description

Historic Victorian Landmark: Experience the charm of The Imperial Hotel, a stunning Victorian building set in 4 acres of picturesque grounds on Exmouth’s Esplanade.

Luxurious Rooms and Scenic Views: Enjoy well-appointed rooms with modern amenities, some offering breathtaking sea views or garden vistas.

Dining Excellence and Convenient Location: Indulge in delicious meals at the on-site restaurant, complemented by a convenient location just a short stroll from Exmouth town and its sandy beaches.

Secure your stay at The Imperial Hotel now for an unforgettable coastal getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 5586 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 5.88
Overall Experience: 8.85
D
David • solo_traveller • gb
10
Like visiting your favourite Aunt
Pros:

All members of the Imperial team were welcoming, friendly and effective in the provision of gratitude service and care. It was particularly noticeable that if one team member was a bit overrun the others all chipped in to help. The location was perfect. Whilst the building is obviously in need of some upkeep and some of the facilities could do with updating the overall experience gave a comfortable charmed feeling. We will be back.

Cons:

Loud bass beat in our 2nd floor room due to a large party in the dining room, fortunately it stopped at 11pm. (This was discussed when we checked out and there was some surprise noted when we mentioned it)

2026-09-19 • via Nuitee
J
jennifer • couple • gb
10
Very enjoyable, highly recommend for location, facilities, staff and everything in between.
Pros:

Ideal large room. Breakfast and staff were excellent. LOcation was perfect.

Cons:

Better view from our room. We booked a sea view which the room did have, but as we were on the ground floor the view was limited.

2026-09-19 • via Nuitee
D
Deborah • couple • gb
8
Lovely hotel for a seaside stay.
Pros:

Excellent location, easy parking, and old fashioned elegant building and grounds. Bed was comfortable and the room was quiet. Breakfast was reasonably priced and tasty with a good selection. The room for breakfast was beautiful with an old seaside hotel charm.

Cons:

The bathroom in the room was old and in need of attention, the water took ages to drain away and the light/fan/door were very noisy. Also the floor seemed tacky/sticky. I was woken in the morning with the noisy plumbing pipes from other rooms. For breakfast, a few things started to run out (bacon, milk for coffee and butter) and staff had disappeared!

2026-09-18 • via Nuitee
T
Tina • solo_traveller • gb
8
2026-09-18 • via Nuitee
C
Chapman • couple • gb
7
Excellent location, staff lovely but require better training
Pros:

Location great. Staff friendly

Cons:

Attention to detail lacking, food and drink constantly running out at breakfast and having to ask staff to replenish. No hand soap in bathroom, this should have been filled prior to our check in.

2026-09-18 • via Nuitee
G
Gert • couple • gb
9
2026-09-18 • via Nuitee
B
Borthwick • family_with_children • gb
9
Wonderful peaceful stay ,all staff brilliant, many thanks to you all,
Pros:

The Hotel was lovely very calming ,and the gardens or beautiful, the photos on the website can be 10 out of 10, staff very kind and helpful, a wonderful break,

Cons:

I like it all, no problems,

2026-09-17 • via Nuitee
R
Rowena • solo_traveller • gb
9
Excellent stay, superb room, friendly and helpful staff - lovely food.
Pros:

The room was excellent. Food was very good - evening meals were very hot and delicious. Rooms not cleaned on a Wednesday which meant I had to request additional supplies from reception (staff happy to provide). Nearly ran out of toilet roll as a result. TV not working upon arrival - but a new TV fitted the next morning. Would have liked a balcony - didn't realise had to request one.

Cons:

Rooms not checked daily - would be better if checked if only to replenish tea/coffee supplies and toilet roll

2026-09-17 • via Nuitee
M
Mark • couple • ca
9
2026-09-17 • via Nuitee
L
Lindsey • couple • gb
5
OK but the hotel needs a refurb
Pros:

The location was good

Cons:

The hotel is tired and needs a makeover but the staff were helpful.

2026-09-16 • via Nuitee
D
Deborah • solo_traveller • gb
8
Very good
Pros:

Comfy twin with sea view as we booked. Comfy chairs and table to relax in the room. Near the seafront

Cons:

The room was a bit sad in places e.g. shower head needed fixing. Breakfast not included. Male receptionist was a bit edgy.

2026-09-15 • via Nuitee
J
Janet • couple • gb
7
A very convenient one night stop over with a good breakfast
Pros:

A little more upgrading would be useful

Cons:

It was a little tired in places

2026-09-15 • via Nuitee
B
Beverly • couple • es
8
2026-09-15 • via Nuitee
A
Alice • family_with_children • gb
3
2026-09-14 • via Nuitee
L
Lamb • solo_traveller • gb
7
Really good stay very happy overall.
Pros:

The staff were very friendly and supportive.
The breakfast was definitely good.

Cons:

The evening meals and menu were for me where it disappointed the most. Although portions were good. Wednesday we had the same as Sunday, frozen roast potatoes, just examples.
It wouldnt put me off staying again.

2026-09-14 • via Nuitee
S
Susan • couple • gb
9
Our second stay, hotel clean, comfy bed and a good hot shower. Fabulous location, staff so friendly
Pros:

Fabulous breakfast, good quality bacon,nice to have fresh mushrooms

Cons:

Would have liked to have fried eggs

2026-09-13 • via Nuitee
A
Alan • couple • gb
8
Overall enjoyed the stay
Pros:

Wendy, the hotel receptionist in the morning was extremely helpful. Really enjoyed the breakfast there.

Cons:

The bedroom where we stayed was a bit outdated and definitely needed refurbishing.

2026-09-13 • via Nuitee
R
Roy • couple • gb
6
2026-09-13 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-09-13 • via Nuitee
S
sandra • couple • gb
6
Ok
Pros:

Breakfast was good Great location

Cons:

To many dogs think they should have separate rooms for people that have dogs as it’s not good enough just to say the room was thoroughly cleaned and there was only a dog there two days previous you could just smell all the sprays

2026-09-12 • via Nuitee