The Fairmont Washington DC

Hotels
Fairmont Hotels & Resorts
8.8 (460 reviews)
2401 M Street NW , Washington , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cold room
Expensive parking
Incompetent service issues

Categories

Cleanliness
8.44
Cleanliness was seen as good, though the housekeeper left chemical cleaners in the room.
Service
8.91
Staff were friendly and responsive, though some issues with competence were noted.
Location
9.45
Convenient location in Georgetown, perfect for family vacation.
Room Quality
8.4
Beautiful lobby and spacious rooms, but the room temperature was too cold.
Amenities
8.93
Gym, pool, and hot tub were praised as very nice.
Value for Money
8.39
Valet parking was expensive, which impacted perceived value.
Food and Beverage
8.94
Restaurant received mixed comments; specific pros and cons were not detailed.
Overall Experience
8.91
Overall experience was positive despite some mixed feelings about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:41

Property Description

Prime Location near Metro Station
The Fairmont Washington DC is conveniently located just 560 metres from the Foggy Bottom-GWU Metro station, making it a prime choice for travelers looking to explore Washington, D.C.

Luxurious Amenities for a Comfortable Stay
Guests at The Fairmont can enjoy a range of luxurious amenities including a flat-screen cable TV, a work desk, and cozy bathrobes in the well-appointed rooms. Additionally, the hotel offers a 24-hour front desk, a business centre, fitness centre, courtyard garden, and an indoor pool for the ultimate relaxation and convenience.

Nearby Attractions and Entertainment
Situated in the vibrant West End area, The Fairmont Washington DC is close to popular attractions like Georgetown, The JFK Center for Performing Arts, and the Washington Convention Center, ensuring that guests have plenty to explore and experience during their stay.

Book your stay at The Fairmont Washington DC for a memorable and convenient Washington, D.C. getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.79 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.8
Based on 460 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
Sardar couple ae
9
2026-07-25 via Nuitee
S
Sardar couple ae
8
Over all was good
Pros:

Clean

Cons:

The staff at the gym

2026-07-25 via Nuitee
L
Lakshyajit extended_group in
7
2026-07-12 via Nuitee
A
Angel miguel solo_traveller co
1
El hotel bonito bien ubicado pero son atracadores ladrones
Pros:

Señores booking este hotel es un atracador me cobraría me descontaría de mi tarjeta casi 1500 dólares de más después de ya haber salido del hotel cuando ya tenía todo paz y salvo tengo las evidencias del banco voy a iniciar un proceso jurídico me siento atracado robado

Cons:

Lo abusivos cobrando cosas q no son

2026-07-05 via Nuitee
G
Georgia family_with_children us
10
Remarkable, cant wait to come back.
Pros:

Cleanliness of property, all staff members where very nice to my entire family.

Cons:

Not enough lighting (lamps) in the room.

2026-06-29 via Nuitee
T
Taylor solo_traveller us
8
Overall a good hotel
Pros:

Overall, the hotel is great. The lobby is beautiful and stylish. I was impressed upon walking in. The bed was very comfortable. The employees are attentive and professional. The room was very clean, which is important. They were also accommodating of my late check-out request, which was greatly appreciated.

Cons:

The window of my room was facing another building, so there wasn't much of a view. I wasn't too disappointed since I didn't spend much time in my room, but I had hoped for a more pleasant view. Although the public/gathering spaces of the hotel were impressive, I think that the experience of visitors could be improved through the actual rooms. The room was spacious enough and the furniture was comfortable, but I would have liked for there to have been a foldable luggage rack available. The seat next to the wardrobe wasn't big enough to lay my suitcase out and putting it on the couch at the foot of the bed wasn't ideal. While the furniture was updated, you could tell that some things were a bit dated and needed an update such as the doors and locks (other than the door to enter the room). I don't know if all of the rooms are like this, but I was in an interconnecting room and didn't anticipate it. As a solo traveler, it just makes me feel less secure/safe. Especially because of the noise. I could hear the TV and rummaging around, probably from the other room. Navigating the path from my room back to the elevator was confusing at first and the signs could be improved to make it easier. And lastly, I didn't like that the room didn't have a mini fridge or microwave. I like to go out a lot on trips and have snacks, drinks, and food in the room to eat at night. The mini fridge in the room was just for the mini bar, so you can't use it. You can request a fridge. I would've just preferred if having a mini fridge and microwave was standard for the room to be most convenient. I also wish that the pool was open later. Running around all day, I didn't have time to go to the pool. Towards the end of the day, it'd be nice to go, but it's closed by then. The online check-out link was broken, so I would've preferred to use that for a quicker and easier check-out process.

2026-06-15 via Nuitee
C
Chong solo_traveller us
10
Pros:

Good

Cons:

None

2026-05-12 via Nuitee
A
Alexandre solo_traveller br
10
Pros:

O hotel é espetacular. Da estrutura aos colaboradores passando pelo serviço, o Fairmont Washington é impecável.

2026-04-25 via Nuitee
D
Daryl couple us
10
I will be making a visit again very welcome!
Pros:

The facilities, accommodation and staff were outstanding! Staff took the time to know more about us and about our visit.

Cons:

Can’t think of anything that I didn’t like.

2026-04-13 via Nuitee
T
Therese family_with_children us
10
Pros:

Location was great- easy walk to restaurants and metro, and 1 mile walk to monuments.
The rooms were spacious and clean, beds were comfortable.
Pool and amenities were very nice and lobby/courtyard beautiful and comfortable.

2026-04-13 via Nuitee
L
Lorre couple us
9
Pros:

Attractive hotel with very comfortable rooms, pleasant indoor and outdoor seating and accommodating staff.

Cons:

Breakfast was cold

2026-04-12 via Nuitee
R
Rodrigo solo_traveller us
9
2026-04-09 via Nuitee
N
Nicola couple gb
9
Beautiful & well-run hotel, with fabulous staff & elegant facilities.
Pros:

Joe at the front desk was exceptional. I had problems with my room the first night, & he took ownership of the situation & resolved it perfectly for me. Because of this, my stay was wonderful.

Cons:

Very expensive room service breakfast

2026-03-14 via Nuitee
C
Constance couple us
10
This is our third time staying at the Fairmont. It is a beautiful hotel. The staff is excellent and friendly, the food i
Pros:

Absolutely beautiful hotel, staff is wonderful and location is perfect.

2026-03-10 via Nuitee
S
Sergei couple us
7
Next time choose something new/updated
Pros:

Location and the brand vibe

Cons:

Facility is pretty old

2026-02-11 via Nuitee
O
Orlando family_with_children us
9
Cons:

70/ night parking

2026-01-19 via Nuitee
L
Lise family_with_children no
8
2026-01-19 via Nuitee
J
Jason family_with_children us
6
Fairmont DC Georgetown was a mixed bag of great and poor.
Pros:

1) The front desk and housekeeping staff were friendly and responsive.
2) Beautiful lobby and spacious rooms. Great bathrooms.
3) Great toiletries from Le Labo.
4) Convenient location in Georgetown.
5) The gym, pool, and hot tub were very nice.

Cons:

1) Our room on the 6th floor was very cold during the frigid DC winter. Even after asking the front desk/engineers to increase the temperature, the room never exceeded 67-68 degrees.
2) Although the front desk was responsive, I'm not sure about their competence. They misgendered my salutation on my invoice. This shouldn't happen for a Fairmont property.
3) I didn't like the attitude of the gym staff, simply for getting towels for my family. I don't like to be bothered needlessly by staff when trying to relax.
4) The housekeeper left chemical cleaners in our room.
5) Valet parking was $70 per night, more expensive than Manhattan!

2026-01-02 via Nuitee
J
Jose couple lu
9
2025-12-24 via Nuitee
Y
Yigit solo_traveller tr
9
2025-11-19 via Nuitee