Hilton Mexico City Airport

Hotels
•
Hilton Hotels & Resorts
7.7 (2205 reviews)
International Mexico City Airport , Mexico City , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location near the airport
Polite and welcoming staff
Cons:
Very dirty and poorly maintained
Malfunctioning facilities and noise issues

Categories

Cleanliness
5.69
Reviews indicate the hotel is very dirty and poorly maintained.
Service
8.66
Staff were noted to be polite and welcoming, although some issues with customer service were mentioned.
Location
9.7
The hotel's location is excellent, particularly for airport access.
Room Quality
6.65
Several issues were reported with the rooms, including malfunctioning showers and noise issues.
Amenities
7.68
General amenities are decent, but improvements are needed as per guest feedback.
Value for Money
7.14
Guests feel the price is high for the quality of services and condition of the hotel.
Food and Beverage
7.69
Breakfast was positively mentioned, but there were issues with food accuracy and quality.
Overall Experience
8.36
Overall, guests appreciated the location but had concerns regarding cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:41

Property Description

Convenient Airport Hotel with Exceptional Service

Prime Location: Situated inside Benito Juarez International Airport, Hilton Mexico City Airport offers unparalleled convenience for travelers.

Modern Amenities: Enjoy a seamless stay with a fitness center to unwind and Belvedere Restaurant serving delectable international cuisine.

Airport Views: Relax at Carlo's Place bar and witness the bustling airport runways while savoring your favorite drink.

Book now to experience the ultimate blend of comfort and convenience at Hilton Mexico City Airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Our property is currently under renovation. Work will be done during the hours of 9:00 am - 08:00 pm. The hotel offers complementary transportation to Terminal 2, leaving the hotel every hour on the hour, this service is subject to availability and must be reserved in advance at the time of your arrival, (the hotel does not have transportation from Terminal 2 to the hotel but, the airport offers free transportation between terminal by skytrain from 5:00am until 11:00 pm)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 2205 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 8.36
H
Hiroyuki • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
Maria Ines • couple • us
10
Exelente
Pros:

Ls instalaciones y la locacion

Cons:

Todo

2026-07-23 • via Nuitee
M
Martha • family_with_children • mx
4
avise la comida esta pesima
Pros:

la cama y el wc estaba mal puesto

Cons:

colchon

2026-07-23 • via Nuitee
E
ELVIRA • extended_group • mx
9
La comodidad y unbicacion cuestan.
Pros:

La ubicación

Cons:

Precio alto

2026-07-21 • via Nuitee
M
Maricarmen • solo_traveller • fr
8
2026-07-21 • via Nuitee
I
isabelle • couple • fr
7
Très bien 😌
Pros:

Très pratique car dans l aéroport de Mexico

2026-07-21 • via Nuitee
L
Leonardo • family_with_children • mx
10
Buena
Pros:

Todo

Cons:

Nada

2026-07-20 • via Nuitee
C
Claudia • family_with_children • mx
10
Es un hotel comodo y con todas las amenidades dentro del aeropuerto de la cd de mexico muy practici
Pros:

Comoda y limpia

Cons:

Q esta dentro del aeropuerto

2026-07-19 • via Nuitee
C
Claudia • family_with_children • mx
10
2026-07-19 • via Nuitee
M
Michael • couple • us
8
2026-07-17 • via Nuitee
M
Malenkin • solo_traveller • cy
9
Pros:

Location, support from staff, quite place

Cons:

Not applicable

2026-07-17 • via Nuitee
M
MARTINEZ • solo_traveller • mx
9
2026-07-16 • via Nuitee
R
ROBERT • solo_traveller • gb
9
2026-07-14 • via Nuitee
D
Dian Gt • solo_traveller • mx
10
2026-07-13 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-07-11 • via Nuitee
P
prado muñiz • solo_traveller • us
5
2026-07-09 • via Nuitee
P
PATRICK • solo_traveller • fr
8
….
Pros:

RAS

Cons:

Nil

2026-07-09 • via Nuitee
C
Carlos • solo_traveller • br
7
Pratico por estar no aeroporto, mas barulhento
Cons:

muito barulho e vaza muito som de um quarto para outro. Se vc vai apenas passar uma noite por estar em transito/conexao ok senao é roubada.

2026-07-08 • via Nuitee
V
VICTOR MANUEL • solo_traveller • mx
8
2026-07-08 • via Nuitee
P
Pacheco Camacho • couple • co
10
2026-07-06 • via Nuitee