Hilton Mexico City Airport

Hotels
•
Hilton Hotels & Resorts
7.7 (2169 reviews)
International Mexico City Airport , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location near the airport
Polite and welcoming staff
Cons:
Very dirty and poorly maintained
Malfunctioning facilities and noise issues

Categories

Cleanliness
5.69
Reviews indicate the hotel is very dirty and poorly maintained.
Service
8.66
Staff were noted to be polite and welcoming, although some issues with customer service were mentioned.
Location
9.7
The hotel's location is excellent, particularly for airport access.
Room Quality
6.65
Several issues were reported with the rooms, including malfunctioning showers and noise issues.
Amenities
7.68
General amenities are decent, but improvements are needed as per guest feedback.
Value for Money
7.14
Guests feel the price is high for the quality of services and condition of the hotel.
Food and Beverage
7.69
Breakfast was positively mentioned, but there were issues with food accuracy and quality.
Overall Experience
8.36
Overall, guests appreciated the location but had concerns regarding cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:41

Property Description

Convenient Airport Hotel with Exceptional Service

Prime Location: Situated inside Benito Juarez International Airport, Hilton Mexico City Airport offers unparalleled convenience for travelers.

Modern Amenities: Enjoy a seamless stay with a fitness center to unwind and Belvedere Restaurant serving delectable international cuisine.

Airport Views: Relax at Carlo's Place bar and witness the bustling airport runways while savoring your favorite drink.

Book now to experience the ultimate blend of comfort and convenience at Hilton Mexico City Airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Our property is currently under renovation. Work will be done during the hours of 9:00 am - 08:00 pm. The hotel offers complementary transportation to Terminal 2, leaving the hotel every hour on the hour, this service is subject to availability and must be reserved in advance at the time of your arrival, (the hotel does not have transportation from Terminal 2 to the hotel but, the airport offers free transportation between terminal by skytrain from 5:00am until 11:00 pm)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2169 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 8.36
L
Luca • couple • hu
9
2026-07-03 • via Nuitee
N
Natalia • family_with_children • co
10
Comodo, Limpio y agradable
Pros:

Es estrategico para pasar la noche de paso.

Cons:

La ubicación es dificil encontrar

2026-07-03 • via Nuitee
L
Led PERRY • solo_traveller • mx
10
Pros:

Todo!

Cons:

No vende cerveza artesanales... 🍺

2026-07-03 • via Nuitee
V
Valériane • extended_group • ca
10
Seulement quelques heures pour dormir un peu... mais très confortable.
Pros:

Très pratique puisque directement dans l'aéroport. Pratique pour un départ très tôt le matin.

2026-07-03 • via Nuitee
C
Catherine • solo_traveller • fr
7
Hilton peu mieux faire
Pros:

Emplacement dans aéroport

Cons:

Mal signalé et mal fléché, hôtel difficile à trouver.
Petit déjeuner pas exceptionnel pour le prix. Certains plats étaient à peine chauds.

2026-07-02 • via Nuitee
G
Graeme • couple • ca
10
2026-07-01 • via Nuitee
C
CEJimenez • solo_traveller • gt
7
Pros:

No tuve que salir del aeropuerto

Cons:

Ya está y se siente muy antiguo. El cobro está por arriba de lo cerrado con Booking, pagado en dolares, cobran un sobreprecio por tasa cambiaria

2026-07-01 • via Nuitee
R
Rosa Maria • solo_traveller • mx
9
2026-06-30 • via Nuitee
K
Kristina • family_with_children • mx
3
Cons:

Sehr alt.
Viele kaputte Geräte im Zimmer.
Eingangstüre geht nur mit Gewalt auf/zu

2026-06-29 • via Nuitee
K
Kristina • family_with_children • mx
1
Preis Leistung passt nicht zusammen. Alte Zimmer für sehr viel Geld.
Pros:

Gute Lage in Terminal 1

Cons:

Sehr alt.
Viele kaputte Geräte im Zimmer.
Eingangstüre geht nur mit Gewalt auf/zu

2026-06-29 • via Nuitee
T
Terhi • family_with_children • fi
9
2026-06-28 • via Nuitee
J
jesus • solo_traveller • mx
8
An Excellent option when one’s flight departs very early, in a clean and comfortable room
Pros:

Convenient- an Excellent option when one’s flight departs very early

Cons:

I found the price per night too be on the higher side

2026-06-28 • via Nuitee
M
Mikolaj • solo_traveller • gi
10
2026-06-27 • via Nuitee
A
Alma Elizabeth • solo_traveller • mx
10
2026-06-26 • via Nuitee
A
Armando • couple • us
8
2026-06-26 • via Nuitee
B
beatriz • family_with_children • mx
10
2026-06-25 • via Nuitee
N
Norakada79 • solo_traveller • au
6
Good Location, convenient but needs renovation urgently
Pros:

Location. Airport convenience. Food choices.

Cons:

Very old and dated. Bathroom needs a lot of work. Needs full renovation. More signage at airport to guide customers. Noisy, noise travels loudly from other rooms. Needs more privacy for guests regarding cleaning times, noises in the morning

2026-06-25 • via Nuitee
C
christian • couple • ch
8
War zumÜbernachten dort und am nächsten Tag weiterflug
Pros:

Sehr gute Lage
Sehr freundliches Personal
Die Zimmer sind schön und angenehm

Cons:

Aber wegen der Renovation des Flughafens etwas schwer zu finden
das Angebot im Restaurant ist für Hilton Standards etwas bescheiden ( Ich weiss wir sind in Mexico aber praktisch nur Tacos)

2026-06-24 • via Nuitee
M
Miguel • family_with_children • us
5
They don’t have what most people are looking for . They say they have a shuttle and they don’t. Also they get mad becau
Pros:

Location

Cons:

Bad receptionist. They don’t know how to approach a customer

2026-06-24 • via Nuitee
S
Sach • couple • gb
2
2026-06-23 • via Nuitee