Hotel Escala Puebla Centro

Hotels
8.5 (1014 reviews)
706 Calle 12 Sur , Puebla , mx

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed
Luggage storage
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Review Highlights

Pros:
Centrally located
Helpful staff
Good facilities
Cons:
Noise disturbances
Cleanliness issues
Location safety concerns

Categories

Cleanliness
7.5
Reports of unclean rooms and dirty towels.
Service
9.5
Generally positive comments about staff attentiveness.
Location
8.5
Close to the historical center, but some areas feel unsafe at night.
Room Quality
7.5
Complaints about bed comfort and noise from surroundings.
Amenities
9
Facilities appreciated, though improvements needed for beverages.
Value for Money
10
Perceived as good value considering overall offer.
Food and Beverage
7
Lack of dining options, but a need for a beverage machine was noted.
Overall Experience
9
Mixed experiences, mostly positive but with notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:39

Property Description

Convenient Location:
Hotel Escala Puebla Centro is perfectly situated in Puebla, making it an ideal choice for travelers looking to explore the city's attractions.

Modern Amenities:
Enjoy top-notch facilities such as a fitness centre, free WiFi, and a terrace, ensuring a comfortable and convenient stay for all guests.

City Views and Comfortable Rooms:
Relax in rooms featuring city views from a patio, along with essential amenities like a flat-screen TV, private bathroom, and cozy bedding.

Experience the best of Puebla at Hotel Escala Puebla Centro. Book your stay now for a memorable visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 1014 reviews
Cleanliness: 7.5
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 9
Value for Money: 10
Food and Beverage: 7
Overall Experience: 9
I
IPN • solo_traveller • mx
10
Pros:

Las habitaciones y el trato personal

Cons:

La zona

2026-08-08 • via Nuitee
A
Alejandro • couple • mx
5
MALA
Pros:

NADA

Cons:

EL INTERNET LA LIMPIEZA LA INSEGURIDAD QUE NO TIENEN ESTACIONAMIENTO

2026-08-04 • via Nuitee
M
MARIA ANTONIETA • solo_traveller • mx
10
Pros:

La limpieza y amplitud de la habitación.

Cons:

Solo era un poquito lejos del centro.

2026-08-03 • via Nuitee
C
CARLOS RAUL • solo_traveller • mx
9
Pros:

Como se veia el lugar muy limpio

2026-07-24 • via Nuitee
W
Wa17o • solo_traveller • mx
9
Pros:

Que le pudieran hacer el check in desde temprano

2026-07-23 • via Nuitee
J
JESSICA • solo_traveller • mx
9
Pros:

Que el Hotel queda realmente cerca del zócalo

2026-07-21 • via Nuitee
L
López • solo_traveller • mx
10
Pros:

La tranquilidad

Cons:

La ubicación es un poco sola la calle y más de noche.

2026-07-21 • via Nuitee
A
ADRIANA • solo_traveller • mx
10
2026-07-18 • via Nuitee
R
robles sanchez • solo_traveller • mx
10
2026-07-18 • via Nuitee
L
Lujan • solo_traveller • mx
10
Pros:

Zona muy tranquila

2026-07-18 • via Nuitee
H
Hilaria • solo_traveller • mx
8
Pros:

Lo limpio, de las habitaciones la amabilidad

Cons:

No tener nada cerca,para comprar algo de comer.

2026-07-18 • via Nuitee
A
Alejandro • solo_traveller • ch
8
2026-07-17 • via Nuitee
A
ainara • solo_traveller • es
8
2026-07-17 • via Nuitee
L
Laurent • extended_group • fr
7
2026-07-15 • via Nuitee
E
Edith • solo_traveller • mx
10
Pros:

Todo, excepto la cama

Cons:

La cama esta muy rigida

2026-07-15 • via Nuitee
S
Shenisa Herrera • solo_traveller • cr
8
comodidad
Pros:

La comodidad de la habitación, limpieza y ubicación
Hay muchos restaurantes alrededor, ademas que caminando unos 20 minutos estas en el centro histórico.

Cons:

El ECO es terrible, se escucha todo si hacen fiestas alrededor.
La ultima noche de mi estancia, empezó una fiesta a la 1 de la madrugada, posteriormente en el lobby también habían personas hablando y riendo fueron terminando tipo 4AM (tanto la fiesta en las cercanías y la otra fiesta que tenían en el lobby) y lamentablemente TODO se escucha.

2026-07-10 • via Nuitee
J
José Luis • solo_traveller • mx
10
2026-07-10 • via Nuitee
N
Nayeli • solo_traveller • mx
10
2026-07-05 • via Nuitee
A
Arturo • solo_traveller • mx
10
2026-07-05 • via Nuitee
A
Amin • extended_group • mx
10
Pros:

todo bien

2026-07-05 • via Nuitee