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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Emergency cord in bathroom
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Nightclub/DJ
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Entertainment staff
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Themed dinner nights
Review Highlights
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Property Description
Convenient Location: Situated only 1.2 km from Kottayam Railway Station for easy access to transportation.
Modern Amenities: Enjoy air-conditioned rooms equipped with various essentials such as a flat-screen TV, minibar, and free WiFi.
Nearby Attractions: Explore Ettumanoor Mahadeva Temple and Kumarakom Bird Sanctuary just a short distance away.
To book your stay at THE GRAND AMBASSADOR HOTEL, please visit our website or contact us directly.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
The location of the hotel
Communication could be better . I was charged for an early check in but I explained to the staff I was leaving the same day , but well they didn’t agree
The rooms were spacious, and the property itself was lovely. We really enjoyed our stay.
Overall, it was a great stay. The only downside was that the bathroom had a slight stale odour. Adding an air freshener would have made a great difference.
Location is at the town centre
We didn't got complimentary breakfast also
The hotel was easy to access and I liked that it was in a secure section of the main road and in a central location. They were also accommodating with a late check in and an early check out time.
The reception staff were accomodating, however it was very hard to communicate in English as most of them had limited English. I mostly had to communicate with the manager to get things across but even that had some miscommunications as they tried to charge me for room service for breakfast multiple days when I only requested for 1 day. Reception rang my room to ask what time I would want breakfast to be served and I asked them to double check if that was part of the booking as I remember being told it wasnt, and they said it was, so I just obliged
They also rang me and my friend multiple times consecutively (4 times) just to ask for my residential address at a time where I couldnt pick up the call. I found it rude to be spamming me calls that many times for something that is not super urgent. They ended up texting me on Whatsapp to and I was able to give them the details that way.
Also, a staff member from their restaurant added me on social media (I dont know how he found my profile) and messaged me which was very unprofessional and inapproriate. I told this to the manager and they were apologetic and advised me they had spoken to the person and dismissed them.
The room was comfy however the sheets had some stains on it which I hope wasnt because it was dirty. The shower drain was clogged and so the water would pool and would drain really slowly.
They also have a function room above and it was always so loud hearing chairs and tables being dragged around 10pm till late at night and I was told it was because theyre cleaning?? I dont understand why they would do that at that time but it was every single night and it felt excessive. Also poor design on the hotel to have a function room right above the guest room floor as you could hear and feel all the movememt upstairs, so that was difficult to ignore especially when I was trying to relax and get some sleep.
Even though it was good value for money, I wont be returning to this hotel.
Location in city. Excellent food.
The rooms were clean, but you could put more detail into it.
Polite welcoming by receptionist, the room was tastefully furnished, immaculately clean and equipped with everything you may need. We found it very convenient that bus stand and railway station are in a distance of approx. 1 km. A Tuktuk stand is located right opposite of the hotel. We can highly recommend this well maintained accommodation.
Good location. Clean rooms and nice staff.
This property also has some party hall in the 2nd floor. And we had a stay there on a friday night. It was too noisy and lot of disturbance until 12 at night which made it difficult to sleep.
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