Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Polite staff
Good location
Clean common areas
Comfortable stay
Cons:
Dirty sheets
Poor food variety
Unprofessional service
Small rooms

Categories

Cleanliness
7.04
Some complaints about dirty sheets and overall room cleanliness was noted.
Service
8.51
Mixed feedback; polite staff but some experiences of unprofessional conduct.
Location
9.05
Frequent mentions of good and accessible location.
Room Quality
7.5
Rooms were noted as small and poorly designed, but some were spacious.
Amenities
8.03
Facilities generally worked but some complaints on bathroom design.
Value for Money
7.49
Several guests felt that the price paid was not justified by the experience.
Food and Beverage
7.04
Food variety and quality received criticism, affecting overall satisfaction.
Overall Experience
8.51
Pleasant experiences shared, but overshadowed by certain service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:43

Property Description

Luxurious Accommodation
Royal Tulip Canaan Nairobi, just 2 minutes from Yaya Centre, offers a blend of comfort and sophistication. Each air-conditioned unit features modern amenities like a flat-screen TV, fridge, and private bathroom, ensuring a relaxing stay.

Dining Excellence
Indulge in a culinary journey at the Mosaic Restaurant with a diverse menu featuring African, French, Indian, and Italian cuisines. Start your day with various breakfast options served daily, catering to different preferences.

Convenience and Leisure
From the outdoor pool and fitness center to the spa facilities and 24-hour front desk assistance, every guest's needs are met. Enjoy secure parking, language diversity, and business facilities, making your stay seamless. Book now for a memorable experience at Royal Tulip Canaan Nairobi.

Important information:

Please note that an additional charge of 35 USD applies for one way airport drop off or pick ups. This fee caters for three guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

7.9
Based on 321 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.51
T
Tom • solo_traveller • us
9
Pros:

The best coffee. Wonderful staff.

Cons:

I can't think of any

2026-09-13 • via Nuitee
Y
Yves • solo_traveller • cd
9
2026-09-10 • via Nuitee
P
PPF • solo_traveller • mu
8
Pros:

The staff members at the restaurant were very helpful; good service during dinner time.

2026-08-23 • via Nuitee
N
Noella • family_with_children • rw
9
Great stay
Pros:

The breakfast was available up to 10 am and still with alot of options

2026-08-18 • via Nuitee
P
P. • solo_traveller • dk
9
Pros:

Location, atmosphere, staff

2026-08-10 • via Nuitee
Y
Yves • solo_traveller • ke
9
2026-08-07 • via Nuitee
A
Abdirahman • couple • so
10
2026-08-05 • via Nuitee
I
Ibrahim • solo_traveller • ke
5
2026-07-13 • via Nuitee
M
Mads Louis • solo_traveller • dk
9
2026-06-29 • via Nuitee
T
Tadele • extended_group • et
10
I loved it and definitely I will revisit
Pros:

Cleanliness

Cons:

The staffs were not as such welcoming

2026-06-23 • via Nuitee
A
Abrar • couple • us
10
Pros:

Best hotel in Nairobi. Clean, comfortable, and very safe. They had the room ready right away with free early check-in from 10am. Breakfast was included and delicious (and everything was Halal). Wish we could have stayed longer. Would love to stay here again

2026-06-18 • via Nuitee
K
Kali • solo_traveller • za
10
Amazing place; would highly recommend!
Pros:

Staff, food, and amenities

Cons:

N/A

2026-06-07 • via Nuitee
J
Jayan • solo_traveller • in
10
Cons:

Washroom should have jets

2026-05-14 • via Nuitee
• extended_group • ke
9
2026-04-28 • via Nuitee
S
Sharky • solo_traveller • au
6
2026-04-24 • via Nuitee
L
Lee- Anne • solo_traveller • za
8
Pros:

Linen and towels need replacing
Carpets require deep cleaning

2026-04-24 • via Nuitee
K
kiney abdalla • solo_traveller • ke
7
Pros:

Location was good

Cons:

They dont allow any guest visir you in the room or you will pay 50$

2026-04-15 • via Nuitee
Y
Yusuf • couple • so
10
2026-04-10 • via Nuitee
G
Girija Sankar • solo_traveller • in
5
2026-04-10 • via Nuitee
R
Ronald Musoke • solo_traveller • ug
9
Ideal hotel for a business traveller
Pros:

Good location, room size and layout, good breakfast variety

Cons:

Nothing really

2026-04-07 • via Nuitee