Super Townhouse Subhash Nagar Formerly Royal Palazzo

Hotels
•
OYO Rooms
7.6 (119 reviews)
Behind Doodh Mandi, Subhash Nagar Shopping Centre, Subhash Nagar , Jaipur , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared kitchen
Fire extinguishers
Television in common areas
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Poor cleanliness
Lack of amenities
Food service issues

Categories

Cleanliness
5.99
Several reviews highlight poor cleanliness, with specific mentions of unhygienic conditions.
Service
9.46
Many reviews praised the helpfulness of the staff, despite some negative remarks about service during food delivery.
Location
8.5
The location received positive feedback for being good for walks and interactions with local people.
Room Quality
7.45
Mixed reviews regarding room quality, with some mentioning comfortable rooms and others citing issues.
Amenities
6.48
Amenities were described as lacking, with specific mentions of towels and soap not being provided.
Value for Money
7.94
Overall value perception aligns with the mixed reviews on cleanliness and service.
Food and Beverage
6.49
Some negative feedback was given about the food service and cleanliness.
Overall Experience
8.46
Despite the negatives, several guests reported having a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:46

Property Description

Central Location
Super Townhouse Subhash Nagar is a convenient choice situated near major attractions such as City Palace and Jantar Mantar, Jaipur. Explore Jaipur with ease from our centrally located property.

Comfortable Accommodation
Each room at Super Townhouse Subhash Nagar offers modern amenities including air conditioning, a flat-screen TV, and a private bathroom. Enjoy a cozy stay with comfortable bedding and in-room safety deposit boxes.

Convenient Services
Benefit from our 24-hour front desk where English and Hindi are spoken. Take advantage of free WiFi, room service, and a shared kitchen during your stay. Experience convenience at Super Townhouse Subhash Nagar formerly Royal Palazzo.

To book your stay at Super Townhouse Subhash Nagar formerly Royal Palazzo, visit our website or call our reservations team today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 119 reviews
Cleanliness: 5.99
Service: 9.46
Location: 8.5
Room Quality: 7.45
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 6.49
Overall Experience: 8.46
S
Singh • solo_traveller • in
8
2026-04-26 • via Nuitee
I
Intzar • family_with_children • in
1
Pros:

I had book ki hotel booking.com at of pay at Hotel
However when I reached the hotel I was denied accommodation stating that I had to make the payment earlier and the hotel as being already fully book and they did not hold my reservation.

2026-04-17 • via Nuitee
P
pankaj • extended_group • in
1
2026-04-10 • via Nuitee
E
English • couple • in
10
A hotel with a good vibe
2026-04-04 • via Nuitee
E
English • couple • in
10
Nice
Pros:

Check-in was smooth. Overall experience was really good. There is enough space for parking at this property.

2026-04-04 • via Nuitee
L
Lalit • family_with_children • ng
2
Pros:

Staff in reception were very good and helpfull

Cons:

The room cleaning was extremely poor — I could not even sit on the sofa, and the floor was very dirty. Additionally, the bed linen had not been changed, which made me question whether the room had been cleaned or inspected at all.

I requested cleaning again, and two staff members came. I tipped them and specifically asked for proper cleaning before I stepped out. However, upon my return, I was surprised to see that they had only changed the bedsheet and left everything else untouched.

This level of service is unacceptable and does not meet basic hygiene standards. this issue be addressed and proper supervision and inspection of housekeeping services be ensured.

2026-04-01 • via Nuitee
B
Bilal • couple • in
1
Pros:

Very bad property and very bad behaviour and 0 for cleanness

Cons:

Nothing

2026-03-25 • via Nuitee
V
Vivek • family_with_children • in
1
2026-03-16 • via Nuitee
V
Verma • family_with_children • in
10
Best in The Class
Pros:

All amenities in the entire property were Best. Staff members are very customer friendly and caring. Room was clean and all facilities were best in the class.

2026-03-10 • via Nuitee
D
Dr Naveen • family_with_children • in
10
2026-02-28 • via Nuitee
W
Wali • family_with_children • in
9
2026-02-28 • via Nuitee
A
Ankushkr • family_with_children • in
10
Pros:

Location is best and staff behiver is good and soo clean hotel ...

2026-02-23 • via Nuitee
A
Ankushkr • family_with_children • in
10
Pros:

Best one hotel

2026-02-23 • via Nuitee
A
Ankit • family_with_children • in
1
Very disappointing
Pros:

Very disappointing

Cons:

Very disappointing

2026-02-22 • via Nuitee
S
singh • couple • in
1
2025-12-27 • via Nuitee
K
Kingdom PsyMe • extended_group • in
5
Pros:

Very great

2025-12-25 • via Nuitee
B
Bhumika • extended_group • in
1
Offline booking ker k paise zyada liye online ko consider nahi kiya. Bad experience at all
2025-12-23 • via Nuitee
S
Sumit • family_with_children • in
10
2025-12-23 • via Nuitee
A
Akshay • family_with_children • in
1
Pros:

Nothing to like

Cons:

Sleepy staff dirty bedding,drinking water served in old used bottle no toiletriese

2025-12-21 • via Nuitee
A
Ahmad • family_with_children • in
2
Rude Staff, Poor Maintenance, and Zero Hospitality
Pros:

Nothing

Cons:

Our experience at this property was extremely disappointing and stressful, mainly due to the behavior of the staff and poor room conditions.
We were allotted Room 110, located on the ground floor, barely 10 steps from the reception, yet even basic assistance was unavailable when needed. From the start, the staff showed no empathy, patience, or professionalism.
The bathroom shower was already in poor condition and did not close properly. On the second day of our stay, it got completely stuck in the hot water position, making it impossible to use. We immediately rushed to the reception for help. Despite the urgency, assistance arrived only after several minutes. Instead of resolving the issue, the staff member rudely blamed us, saying we did not know how to use the shower. This insensitive response led to a heated argument, caused entirely by their dismissive attitude.
What was even more concerning was that such arguments were not limited to us. During our stay, we witnessed staff behaving rudely and arguing with other guests as well. This clearly reflects a pattern of unprofessional conduct and poor guest handling.
The room itself was extremely small and uncomfortable. There were no chairs in the room, making it inconvenient even to sit and have tea or coffee. The spring mattress was very uncomfortable, affecting our rest and overall stay.
At checkout, despite our room being so close to the reception, no staff member offered any help with carrying luggage, further highlighting the lack of basic hospitality and courtesy.
Overall, the property fails at the most fundamental level of guest service. Rude staff, poor maintenance, uncomfortable rooms, and complete lack of assistance made our stay unpleasant and frustrating.
I strongly advise travelers to avoid booking this property, especially if you value comfort, respect, and basic customer service.

2025-12-20 • via Nuitee