Prana Boutique Hotel Tulum

Hotels
8.3 (261 reviews)
Calle Asteroides, entre calle escorpión y Coba Sur, MZA 59 Lote 4-1 , Tulum , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Lovely garden and pool area
Modern and spacious rooms
Cons:
Poor quality of breakfast
Noise issues from pool area

Categories

Cleanliness
7.76
Some guests reported issues with cleanliness, particularly with maintenance of room locks.
Service
8.73
Generally friendly staff, but some guests felt the service could be improved.
Location
9.27
Good location with access to supermarkets and attractions.
Room Quality
8.22
Modern rooms with comfortable beds, although some issues with noise.
Amenities
8.75
The pool area and garden are lovely and well-maintained.
Value for Money
7.71
Some concerns regarding additional charges for water and breakfast experience.
Food and Beverage
7.26
Breakfast reported as limited and of poor quality by some guests.
Overall Experience
8.73
Despite some shortcomings, overall experience was positive due to amenities and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:10

Property Description

Luxurious Amenities
Experience the epitome of luxury at Prana Boutique Hotel Tulum. Indulge in our outdoor pool, sun terrace, and garden views, while savoring delectable dishes at our signature restaurant, Nido.

Chic Room Features
Relish in the comfort of our rooms with private bathrooms and the option of a terrace or patio. Each room is designed to provide the utmost relaxation during your stay.

Convenient Location
Located near Tulum Archeological Site and Tulum Bus Station, our hotel offers easy access to explore the area. With the option to rent bicycles, you can effortlessly navigate the surroundings and make the most of your visit.

Book your stay at Prana Boutique Hotel Tulum now to elevate your vacation experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 261 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
C
Christoher Salazar Umaña • solo_traveller • cr
10
Pros:

El hotel estuvo excelente los desayunos muy ricos

Cons:

No me gusto que usamod el monedero para pagar una parte pero nos dijeron que Booking no lo había aplicado duraba 24 horas que teníamos que ponerlo inmediatamente porque faltaba dinero para cancelar toda la reservación ,ibamos a esrar 2 noches se podía verificar al día siguiente y no quisieron actualmente estoy esperando que el hotel me haga el reintegro o booking

2026-05-14 • via Nuitee
B
Boris • solo_traveller • fr
9
Pros:

Très bon emplacement. Bon petit déjeuner

Cons:

RAS

2026-05-13 • via Nuitee
M
Mihael King • solo_traveller • si
8
2026-05-01 • via Nuitee
R
Rafael • couple • es
8
Hemos estado a gusto
Pros:

La habitación es muy confortable. La ubicación es muy buena. El personal muy amable

Cons:

La piscina, estaba siempre llena de hojas y creo que tiene poco mantenimiento. No está sucia pero lo parece. Necesitaría un mejor mantenimiento y sobre todo, limpieza de las hojas que caen continuamente en el agua.

2026-04-14 • via Nuitee
C
Clara • extended_group • fr
8
2026-04-06 • via Nuitee
M
Mark • extended_group • es
7
Nice place for a few days stay! Good pool and friendly staff
Pros:

Rooftop is really nice, pool is nice with a good amount of beds, a nice setting for the restaurant. Rooms are a great size.

Cons:

Area is not the prettiest (not the fault of property), breakfast in the morning can be slow.

2026-04-05 • via Nuitee
M
Maria Lourdes • family_with_children • ni
9
2026-04-05 • via Nuitee
K
Kaja • family_with_children • no
6
Pros:

Rent og gode senger. God valuta for pengene.

Cons:

Frokosten. Tok ekstremt lang tid. Mange begrensninger på hva som kunne bestilles.

2026-04-04 • via Nuitee
B
Bruno • couple • fr
9
Parfait
Pros:

Chambre top, bon emplacement, bon petit dej ! Bel hôtel

Cons:

RAS

2026-04-03 • via Nuitee
C
Cuny • family_with_children • fr
10
2026-04-02 • via Nuitee
R
Raquel • family_with_children • de
9
Charming hotel to stay in Tulum
Pros:

Our stay in Tulum was short notice but great! The Hotel was an excellent choice, the rooms, common areas, everything was super beautiful and well working. Breakfast was also very good. Location was great, close to restaurants, supermarkets, bike rental shops (best choice for Tulum - visiting ruins or the beach).

Cons:

Little improvements would be nice on the room. There are not enough places to hang the towels in the bathroom - they end up on top of the counter and only a small mirror in the bathroom, but there is a big one in the room. There is no stand to place your luggage so everything kinda stays on the floor, which is ok, but for a hotel of this type I would expect more.

2026-03-29 • via Nuitee
K
Kim Lykke • extended_group • dk
8
2026-03-25 • via Nuitee
D
Daniel_9824 • solo_traveller • gb
8
Wonderful Hotel to Stay At
Pros:

Daniel was a brilliant bar man. Reception and breakfast staff were very friendly and professional. Nicely located between Tulum town and beaches. Housekeeping staff did an excellent job of keeping our rooms clean. We'd stay here again.

Cons:

Could do with storage facilities in the room and the balcony could do with a sun lounger/small table. TV signal did not work in one of the rooms.

2026-03-24 • via Nuitee
S
SandyS • family_with_children • fr
8
2026-03-24 • via Nuitee
H
Hannali • extended_group • ee
9
2026-03-18 • via Nuitee
G
Gilberto • family_with_children • br
6
Cons:

Muito sujo!!

2026-03-17 • via Nuitee
J
Jeanne • family_with_children • us
8
Pros:

Nice big room and bathroom. The big balcony surrounded by trees was nice. Good breakfast and good staff. Close to shopping and restaurants but away from noisy areas.

Cons:

The water shut off both nights. They were ready to move us to another room if we wanted but we were checking out so it wasn't necessary.

2026-03-16 • via Nuitee
S
Sarah • family_with_children • fr
7
2026-03-16 • via Nuitee
Y
yasmine • couple • be
8
Pros:

Très bel hôtel, chouette piscine, très bon petit déjeuner.

Cons:

Lumière du couloir qui éclaire trop la chambre la nuit et qui est allumée toute la nuit . Mauvaise insonorisation de la chambre.

2026-03-14 • via Nuitee
L
Leonice • extended_group • br
9
ótima localização no centro porém distante das praias.
Pros:

quarto bastante amplo duas camas grandes. ar condicionado e ventiladores silenciosos e eficientes. acomodação limpa e chuveiro bom. café da manhã bom porém com muitos dias enjoa pois as mesmas opções. piscina pequena razoável. equipe atenciosa e disposta. ótima localização na cidade bem proximo a um grande supermercado. porém para ir para as praias necessário transporte que é bem difícl na cidade.

Cons:

o quarto que fiquei vazava água do chuveiro para dentro do quarto. Chuveiro muito bom com bastante volume de água porém ralo e caimento do box não aguentavam e vazava muita água para dentro do quarto. Não se tem muita privacidade no quarto pois não tem um ambinete próprio do banheiro o box do chuveiro e box do sanitários são praticamente dentro do quarto.

2026-03-11 • via Nuitee