District Polanco by Lumina

Hotels
8.4 (242 reviews)
Anatole France 130 , Mexico City , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Terrace
Lift / Elevator
Non-smoking throughout
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small room size
High price for value

Categories

Cleanliness
8.15
Issues with cleanliness mentioned in reviews, such as unclean bathroom and stained items.
Service
9.15
Staff is friendly and helpful as noted in several reviews.
Location
9.65
Location is frequently praised as excellent and convenient.
Room Quality
7.65
Reports of small room size and basic amenities.
Amenities
8.15
Limited amenities such as no breakfast service and absence of parking.
Value for Money
7.65
Several reviews mentioned the hotel being overpriced for what it offers.
Food and Beverage
7.65
No breakfast service and no cafe but alternatives nearby.
Overall Experience
9.15
Despite some complaints, most reviews reflect a positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:26

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities and elegant decor, offering the utmost comfort during your stay.

Prime Location
Explore the nearby National Museum of Anthropology and Soumaya Museum, located just a stone's throw away from our 5-star hotel.

Exceptional Service
Enjoy our concierge service and free WiFi throughout the property, ensuring a seamless and memorable experience for all guests.

Ready to experience luxury and convenience at its finest? Book your stay at District Polanco by Lumina now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 242 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 9.15
R
Rodriguez • solo_traveller • mx
10
2026-07-18 • via Nuitee
M
Michelle • extended_group • gb
7
2026-07-17 • via Nuitee
S
Sameve • couple • us
10
A clean, quiet stay
Pros:

The place was clean, quiet, and felt comfortable. The 24‑hour reception was super convenient, and the included breakfast was a nice bonus. Overall, a smooth and easy stay.

2026-07-16 • via Nuitee
J
Jorge • solo_traveller • mx
10
Muy recomendable lugar
Pros:

El servicio es sobresaliente y la comodidad es excelente, me agradó mucho la ubicación

Cons:

El desayuno me pareció muy básico para el precio, y aunque estaba muy rico me hubiera gustado más variedad para escoger

2026-07-10 • via Nuitee
C
Consuelo • couple • us
10
Pros:

Perfect location! Safe to walk around at night. Very close to the mall. You can walk around safely

2026-07-06 • via Nuitee
G
Gil • extended_group • gr
10
מצוין
Pros:

ממורם במרכז בצמוד לרחוב הראשי של פולנקו, מלון בוטיק נעים וטוב, מומלץ

2026-07-03 • via Nuitee
P
PABLO • solo_traveller • us
8
2026-06-30 • via Nuitee
F
Fernando Alan • family_with_children • us
10
2026-06-29 • via Nuitee
A
Ange • extended_group • fr
9
Pros:

Excellente localisation, calme

2026-06-28 • via Nuitee
E
Erwin • couple • co
7
Pros:

La ubicación

Cons:

La ducha del baño es un desastre

2026-06-27 • via Nuitee
C
Catalina • couple • pa
6
Cero cómodo
Pros:

La ubicación maravillosa!

Cons:

Las habitaciones extremadamente pequeñas e incómodas, las mesas de noche extremadamente pequeña, no cabía nada en ellas; y menos vale el precio que pague; casi 700 usd por noche.
La forma como tienen descritas las habitaciones da confusión, no son honestos ni claros; en hoteleria tu mencionas el tipo de cama como king, queen, doble o sencilla; no pones adivinar al cliente con cama “grande” o cama “extragrande” esos no son los calificativos que se le dan a los camas.

2026-06-23 • via Nuitee
D
Dulce • solo_traveller • mx
9
Pros:

Ubicación

Cons:

La base rechinaba

2026-06-12 • via Nuitee
S
Santiago Sainz • solo_traveller • mx
5
Pros:

La ubicación

Cons:

Hacia un ruido muy fuerte en la habitación cada 10 minutos como una tubería, no pude dormir nada, también demasiado pequeña la habitación

2026-06-06 • via Nuitee
M
Miljan Petrovic • solo_traveller • ch
10
2026-05-31 • via Nuitee
R
Rufus • solo_traveller • za
6
Pros:

Comfortable room...

Cons:

No hot water on one day... deposit not refunded as yet

2026-05-24 • via Nuitee
C
Claudio • solo_traveller • us
10
Great vacations good places to stay
Pros:

The room was excellent very clean the housekeeping on time everything good

Cons:

Everything was good

2026-05-21 • via Nuitee
C
Christina • couple • es
8
Хороший отель в отличном районе
Pros:

Отличное расположение, комфортный номер, было все необходимое

Cons:

Взяли штраф в 300 песо за полотенца. У меня окрашенные волосы, на любых полотенцах после использования будет оставаться краситель, но это легко исправляется обычно домашней стиркой, по этому я обычно не переживаю за порчу текстиля. Но в этом отеле меня не стали слушать, сказали что полотенца испорчены и я должны оплатить штраф, никакие аргументы не убедили их.

2026-05-15 • via Nuitee
C
Chenge • solo_traveller • au
7
2026-05-13 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

Great price for a perfect location in Polanco. I will refer other co-workers to this hotel.

2026-05-09 • via Nuitee
M
Marissa • couple • pa
10
2026-05-07 • via Nuitee