City Lodge Hotel Pinelands

Hotels
•
City Lodge Hotels
8.4 (1218 reviews)
At Mowbray Golf Park, off Raapenberg road, Pinelands , Cape Town , ZA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Inconsistent amenities
Noise disturbances

Categories

Cleanliness
7.79
Some guests pointed out cleanliness issues, including worn mattresses and privacy invasion by cleaning staff.
Service
9.26
Most guests appreciated friendly and efficient service from the staff.
Location
9.3
Multiple reviews praised the convenient location and easy access to necessary areas.
Room Quality
8.25
Generally spacious rooms but some complaints about old rooms and maintenance.
Amenities
6.78
Guests noted the lack of coffee in rooms and poor WiFi service.
Value for Money
8.74
Several guests mentioned the hotel being a good value for the price paid.
Food and Beverage
8.29
Limited comments on food and beverage; generally not applicable.
Overall Experience
8.76
Overall positive experiences reported, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:03

Property Description

Luxurious Accommodations
City Lodge Hotel Pinelands offers air-conditioned rooms with flat-screen TVs and comfortable seating areas. Guests can enjoy picturesque views of the pool or garden while sipping on a cup of tea. The private bathrooms are stocked with complimentary toiletries and a hair dryer for added convenience.

Relaxing Amenities
Unwind by the outdoor pool or maintain your fitness routine at the on-site fitness centre. Whether you prefer a leisurely swim or an energizing workout, the hotel provides the perfect facilities for relaxation and well-being.

Convenient Location
Situated in Cape Town, this hotel is strategically located near popular attractions such as Kenilworth Race Course and Canal Walk. With Cape Town CBD just 8 km away, guests have easy access to the city's vibrant culture and entertainment options.

Book your stay at City Lodge Hotel Pinelands for a memorable experience in Cape Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1218 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 6.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
B
BEV • solo_traveller • za
10
2026-09-18 • via Nuitee
G
Gert Smit (South Africa) • solo_traveller • za
8
No compassion
Pros:

Location and room

Cons:

This room was booked for my son. He became violently ill during the night he stayed over, and I sped to his assistance to fetch him to take to a doctor. We asked reception for another 2 hours so we, as parents, could arrive and take him away. We were more than willing to pay a pro rata rate but were charged the full amount for another night's stay.

Two years ago, I also dealt with this hotel's lack of ubuntu or mensh or humanity, whatever you call human decency: a terrible storm hit Cape Town, and the pass over Franschhoek was closed. I called the hotel to ask if I could postpone my booking by two days, until the road reopened. They denied my request, and I had to pay full price again. Both times, the staff were unwilling to help; it was out of season, and they wouldn't have incurred any financial loss. The greediness and lack of compassion leave a bitter taste.

2026-09-09 • via Nuitee
G
Gavin • solo_traveller • za
10
2026-09-06 • via Nuitee
G
Gavin • solo_traveller • za
10
I love the hotel, it's homely and very welcoming.
Pros:

My home away from home

Cons:

Nothing, all good.

2026-09-06 • via Nuitee
R
Rayno • couple • za
7
Cons:

City lodge needs to provide us with mini fridges atleast. It's very inconvenient without a fridge.

2026-08-30 • via Nuitee
N
Nomsa • solo_traveller • za
10
Keep up the good work
Pros:

Clean and friendly staff

2026-08-30 • via Nuitee
J
Jose • couple • mz
1
2026-08-29 • via Nuitee
F
Frik • solo_traveller • za
9
Reliable and safe stay-over for business travel
Pros:

Super functional for a business stay-over

Cons:

Lack of a lift

2026-08-27 • via Nuitee
R
Roberto • solo_traveller • za
9
2026-08-27 • via Nuitee
C
Clive • family_with_children • za
7
Cons:

Room not ready when I checked in - had to wait till 15:30 for the room to be ready.

2026-08-26 • via Nuitee
D
Duenna • family_with_children • za
10
2026-08-26 • via Nuitee
S
Sean • couple • za
7
2026-08-26 • via Nuitee
C
Clive • family_with_children • za
7
Cons:

Room not ready when I arrived, had to wait till 15hrs30 to check in

2026-08-25 • via Nuitee
A
Armand • couple • za
8
2026-08-20 • via Nuitee
K
Kevin • solo_traveller • za
9
2026-08-18 • via Nuitee
C
Clifford Panter • solo_traveller • za
8
Pros:

Friendly staff. Food at the Cafe.

Cons:

Location. My meetings were in the CBD. TERRIBLE TRAFFIC!!

2026-08-17 • via Nuitee
H
Heindrich • solo_traveller • za
10
2026-08-17 • via Nuitee
H
Hans • solo_traveller • za
1
Unsatisfied customer
Cons:

I asked fir a refund and didn't get it

2026-08-14 • via Nuitee
P
Paul • solo_traveller • za
9
2026-08-13 • via Nuitee
H
hennie • couple • za
9
Will beback
Pros:

All our expectations were met staff very helpful and friendly

2026-08-12 • via Nuitee