Kashmir Heaven Guest House

Hotels
4.6 (7 reviews)
Attock Petrol pump Balapir , Muzaffarabad , pk
kashmirheavenguesthouse@gmail.com

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Cons:
Staff behavior
Online facilities discrepancies

Categories

Cleanliness
5
There were mixed reviews on cleanliness, with some guests mentioning it as a positive aspect while others had complaints.
Service
3
Service received predominantly negative feedback, with guests complaining about the staff's behavior and availability.
Location
5
Guests had varying opinions on the location, with some appreciating it while others found it inconvenient.
Room Quality
4
Mixed reviews on room quality, with some guests mentioning comfortable beds while others reported discrepancies between online facilities and the actual room.
Amenities
3
Guests were disappointed with the lack of available facilities in the room, contrary to what was shown online.
Value for Money
3
Many guests felt that the price was not justified by the services provided, especially in terms of available facilities and staff behavior.
Food and Beverage
5
Opinions on food and beverage services varied, with some guests appreciating them while others mentioned disappointment.
Overall Experience
3.5
The overall experience was mostly negative, with guests highlighting issues with staff, available facilities, and discrepancies between online information and reality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 15:58

Property Description

Luxurious Accommodation
Kashmir Heaven Guest House in Muzaffarabad offers a 3-star experience with top-notch room service and select rooms equipped with kitchens for added convenience.

Delicious Dining Options
Indulge in culinary delights at the on-site restaurant and enjoy breathtaking views from the terrace while you dine.

Convenient Amenities
Benefit from free private parking, car hire services, and a multilingual 24-hour front desk, ensuring a hassle-free stay from check-in to check-out.

Experience the charm of Kashmir at Kashmir Heaven Guest House. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.6
Based on 7 reviews
Cleanliness: 5
Service: 3
Location: 5
Room Quality: 4
Amenities: 3
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3.5
S
Shujaat • family with young children • pk
3
Poor
2025-07-14 • via Nuitee
A
Afaq • solo traveller • pk
1
Bad
Pros:

Nothing

Cons:

Staff, facilities that are shown online and nothing is in available at room

2025-04-25 • via Nuitee
S
Sayam • review category business travellers • pk
5
Passable
2025-01-31 • via Nuitee
H
Hanspeter • solo traveller • ch
5
Passable
Pros:

Location is quite good with a view from the reception or the more expensive frontrooms.
Good wifi.

Cons:

The pillow cover were very dirty, I washed it myself, and the water got dark.So, I washed the one bedsheet as well.There was no second,but a blanket used by everyone.I went to the shops. 30gr washing powder costs 10 Rp ,what is needed to wash bedsheets and Pillowcover. Shouldn't be a problem with a room price of 2500 Rp.!

2024-11-20 • via Nuitee
K
Khalil • with friends • us
4
Disappointing
2024-10-23 • via Nuitee
M
Musa • review category business travellers • pk
7
Good
2024-10-12 • via Nuitee
T
Tayyab • review category business travellers • pk
7
Good
2023-12-27 • via Nuitee