Santa Elena Boutique Rooms

Hotels
9.3 (182 reviews)
13, Kondilaki street , Chania Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Cons:
Cold showers
Occasional cleanliness concerns

Categories

Cleanliness
8.59
General cleanliness praised in most reviews, but some mentions of minor issues.
Service
9.99
Hosts are friendly and responsive, with clear communication noted positively.
Location
10
Consistently highlighted as fantastic and ideal for exploring the area.
Room Quality
9.55
Rooms are generally praised for comfort, though some comments on smaller sizes.
Amenities
9.08
Amenities are good, but some reviews mentioned cold showers.
Value for Money
9.04
Considered reasonable for the location and quality.
Food and Beverage
8.59
No specific mentions; considered average for the tier.
Overall Experience
9.58
General sentiment from reviews indicates a very positive stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:32

Property Description

Historic Venetian Building in Chania's Old Town
Experience the charm of a 15th-century Venetian building in the heart of Chania's Old Town at Santa Elena Boutique Rooms. Enjoy picturesque views of the Cretan Sea and the old harbour from the terrace, and immerse yourself in the rich history of the area.

Modern Amenities for Comfort
Relax in well-equipped rooms featuring air conditioning, satellite TV, and free WiFi. Each room comes with a private bathroom stocked with complimentary toiletries, ensuring a comfortable stay for all guests.

Convenient Location and Easy Access
Explore nearby beaches and villages with ease as the bus stop is just 500 meters away. Indulge in authentic Cretan cuisine at restaurants within walking distance, and take advantage of the free public parking nearby. Book your stay at Santa Elena Boutique Rooms for a memorable experience in Chania.

Important information:

Please note that check-in outside reception hours is possible upon charge.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 182 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.55
Amenities: 9.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.58
A
Antonio • couple • it
10
Fantastico
Pros:

Struttura situata proprio nel cuore di Chania, scendevi e avevi tutto a portata di mano. Camera spaziosa e ogni 2 giorni venivano a pulire la stanza e a cambiare lenzuola e asciugamani. Ci siamo trovati davvero bene

Cons:

Ci vorrebbe solo un armadio un pochettino più grande per il resto nulla da dire

2026-07-21 • via Nuitee
N
Nikolaos • solo_traveller • nl
10
2026-07-19 • via Nuitee
E
Emilia • solo_traveller • bg
10
2026-07-12 • via Nuitee
A
Arianna.santini • solo_traveller • it
10
2026-06-25 • via Nuitee
P
Paweł • solo_traveller • pl
10
Pros:

Wszystko

Cons:

Za głośno chodziła limatyzacja nie można było przy niej spać musiała być wyłączona w nocy.

2026-06-23 • via Nuitee
S
Simone D'Antuono • solo_traveller • it
9
2026-06-21 • via Nuitee
B
Brigitte • solo_traveller • de
10
Perfekter Ort und Gastgeber um Chania zu genießen.
Pros:

Sehr gute und schnelle Kommunikation mit Gastgeber. Sie haben meine Wünsche erfüllt und übertroffen. Individuell eingerichtete Zimmer im Zentrum von Chania, dennoch sehr ruhig. Hübsche Dachterrasse. Absolute Empfehlung.

2026-06-15 • via Nuitee
B
Bliamptis • couple • gr
8
Pros:

Location, It was clean, Room service for cleaning every other day. Staff are friendly and helpful.

Cons:

The only thing is the bar right below the apartment which is open until 5 in the morning. Some days you can’t hear anything but there are sometimes where some people shout, drink or sing really loud and make you not be able to sleep. It’s the only bar open until such time everything else is closed.

2026-06-09 • via Nuitee
C
Christopher • couple • us
10
The perfect home for a great vacation.
Pros:

The location is incredible! Right in the heart of the old town. It is on a street that is mostly shops and a few small bars/restaurants so it is quiet at night! The room was comfortable and the communication and help from the staff was exceptional.

Cons:

Nothing!

2026-06-02 • via Nuitee
R
Rachel • couple • gb
9
Excellent Location, very kind hosts and a wonderful experience - can’t wait to come back!
Pros:

Absolutely perfect and central location, right in the heart of of the old town which was beautiful. The hosts were so kind and communicative, they made our stay so comfortable and enjoyable!

Cons:

Everything was perfect! Shower is a little small and the fridge was loud one night during our stay but all to be expected in such a lovely old building! It was amazing.

2026-05-20 • via Nuitee
D
Daniela • couple • at
6
war sehr nett
Pros:

Lage war top, Check in unkompliziert

2026-05-18 • via Nuitee
W
Wan Min • couple • tw
9
Pros:

乾淨整潔，地點很好，客服也回應的很快又很熱心

2026-05-02 • via Nuitee
S
Sharon • solo_traveller • ie
10
Highly recommend.
Pros:

Absolutely beautiful accommodation in excellent location, 1 minute to the venetian port.

2026-04-27 • via Nuitee
S
Sarah • couple • dk
8
Pros:

Fantastisk placering i hjertet af Old Town. Vores værelse Christopher havde vindue ud mod en gårdhave, så der var meget stille til trods for den centrale placering.
Smukt, hyggeligt og personligt værelse. Fint rent badeværelse.

Cons:

Man skal være forberedt på at rummet er meget lille. Dog er det velindrettet, rent og hyggeligt.

2026-04-24 • via Nuitee
M
Mc Mahon • solo_traveller • ie
9
Pros:

Beautiful room, super clean, lovely view from balcony, has everything you need. Great value. We really loved the room and have no negatives for it

Cons:

The only negative point was the very noisy bar below. There was a very loud crowd singing and shouting till 3am on all the three nights we were there and it was very difficult to sleep even with earplugs.

2026-04-18 • via Nuitee
P
Pineda • solo_traveller • ca
10
2026-04-16 • via Nuitee
L
Lara Mae • couple • gr
10
2026-04-14 • via Nuitee
M
Masiala • couple • gr
10
Pros:

Πολύ εύκολο check in and out, εκπληκτική τοποθεσία, καθαρό και άνετο δωμάτιο. Εξαιρετική φιλοξενία!

2026-04-14 • via Nuitee
R
Rizikianos • couple • gr
10
Pros:

Πολυ καλη τοποθεσια και το δωματιο τα περιειχε ολα.

Cons:

Δεν βρηκα κατι που να μη με ικανοποιησε.

2026-04-14 • via Nuitee
D
Dimitrios • family_with_children • gr
10
Pros:

Άνετο δωμάτιο, σε πολύ κεντρικο σημείο, ευρύχωρο και με πολλές υπηρεσίες.

2026-04-08 • via Nuitee