Hotel Cigarral Santa María

Hotels
8.7 (684 reviews)
Cerro del Emperador , Toledo , es

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Value for Money
Food Quality

Categories

Cleanliness
9.16
Many reviews mentioned excellent cleanliness and exquisite hygiene.
Service
8.93
Positive feedback on staff friendliness and helpfulness, although some comments identified room for improvement in service speed.
Location
9.37
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
8.12
Rooms are modern and new, but some guests found them simple and lacking decoration.
Amenities
8.65
Amenities are mostly adequate, but could use more variety in food options.
Value for Money
8.31
Some reviews felt that prices for food and beverage were high relative to quality.
Food and Beverage
7.96
Comments expressed dissatisfaction with the quality and variety of meals, notably breakfast.
Overall Experience
9.13
Overall, experiences were very positive with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:19

Property Description

Luxurious Accommodations

Experience comfort in our air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer balconies with stunning city views.

Delicious Dining Options

Savour a buffet, à la carte, or vegetarian breakfast at our on-site restaurant. Indulge in exquisite culinary creations during your stay.

Fun for Everyone

Enjoy our seasonal outdoor pool, garden, terrace, and children's playground. Embark on adventures with our organised tours or explore Toledo through hiking and cycling.

To make the most of your stay at Hotel Cigarral Santa María and create lasting memories, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 684 reviews
Cleanliness: 9.16
Service: 8.93
Location: 9.37
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.96
Overall Experience: 9.13
G
Glòria family_with_children es
10
2026-07-03 via Nuitee
S
Stéphanie solo_traveller fr
8
Pros:

L' emplacement exceptionnel au calme avec une superbe vue

Cons:

Le petit déjeuner le premier jour petit buffet, le 2 ème et 3 ème jour un petit plateau servi à table et on devait demander ce que l' on voulait...au niveau de la chambre pas de balcon et porte salle de bain transparente

2026-07-01 via Nuitee
C
Covadonga couple es
10
Agradable
Pros:

Habitación amplia y hotel muy tranquilo

Cons:

Me gustó todo

2026-06-30 via Nuitee
C
catherine couple gb
1
Bad. I do not recommend at all, there are loads of hotels in Toledo so choose another one.
Pros:

Not a lot, the room was lovely but nothing else was

Cons:

Everything! The staff, the service, the facilities. Don’t stay here unless you want to get bad service, ripped off on your bills, one of our party was charged 117 euro for a bottle of Prosecco that cost 48 euro. The pool was filthy and on 2 days we went to the pool and there were glasses and rubbish everywhere. Children’s meals weren’t available.

2026-06-29 via Nuitee
J
Jose Luis couple es
10
Trato excelente, como y tranquilo
Pros:

Tranquilo, bonito y muy cómodo

Cons:

El precio un poco por encima de lo que me pareció, pero nada exagerado

2026-06-29 via Nuitee
D
Delia couple es
7
Hotel precioso
Pros:

El hotel es precioso y el personal súper amable. Está todo nuevo y con un gusto exquisito. La piscina fabulosa.

Cons:

Para visitar Toledo hay que coger el coche y el restaurante y la cafetería son carísimos.

2026-06-28 via Nuitee
M
María family_with_children es
10
2026-06-28 via Nuitee
R
Rafael solo_traveller es
9
2026-06-27 via Nuitee
J
Jianhua solo_traveller es
9
2026-06-26 via Nuitee
D
Diez solo_traveller es
10
Pros:

Un lugar con encanto

2026-06-26 via Nuitee
A
Asunción solo_traveller es
10
Perfecta
Pros:

Todo en general , su ubicación , las instalaciones ,el personal super amable

2026-06-26 via Nuitee
A
Ana solo_traveller hr
10
Cigarral Santa Maria excellent
Pros:

The tranquillity and fresh air. Beautiful interior design that creates calm.

2026-06-25 via Nuitee
A
Adil Senol couple de
10
2026-06-24 via Nuitee
A
Alba family_with_children es
10
2026-06-24 via Nuitee
JAVIER solo_traveller es
8
Pros:

Las vistas de Toledo

Cons:

Les hace falta mas personal porque tenian solo 3 camareros para restaurante, bar y terraza. Y el domingo por la mañana solo habia un camarero en desayunos. No dandole tiempo de reponer las bandejas de comida o zumos del buffet.

2026-06-22 via Nuitee
N
Nieves couple es
9
Pros:

El restaurante Adolfo es muy agradable y se come muy bien. La zona de la piscina es un valor añadido.

Cons:

Calidad-precio, es caro

2026-06-22 via Nuitee
C
catherine couple gb
4
Has the potential to be amazing but is poorly managed with not enough staff and those they have are unable to cope with
Pros:

The location was outstanding and the foyer and the suite we had was lovely

Cons:

They just didn’t have it together. There wasn’t enough staff to cater for the guests they had. The menu was limited and very often choices weren’t available making the options even more limited. We had to wait over 40 minutes for drinks and even then they didn’t always come. The pool area was filthy and I had to ask the lifeguard to clean to the pool. A couple of days the glasses and rubbish from the day before were still around the pool.

2026-06-21 via Nuitee
M
Marcos couple es
7
2026-06-21 via Nuitee
C
Carlos solo_traveller es
9
Pros:

Es bonito, limpio y con muy buenas instalaciones.
El personal no puede ser más amable, da gusto el trato con cualquiera.

Cons:

El acceso está casi oculto, mal señalizado y sin iluminación en el acceso desde la carretera, te puedes pasar sin enterarte.
El servicio de bar es algo pobre, es complicado tomar una cerveza a las 7 de la tarde, aunque al final puedes lograrlo.

2026-06-21 via Nuitee
E
Efi solo_traveller gb
10
2026-06-18 via Nuitee