Hotel Cigarral Santa María

Hotels
8.7 (574 reviews)
Cerro del Emperador , Toledo , es

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Value for Money
Food Quality

Categories

Cleanliness
9.16
Many reviews mentioned excellent cleanliness and exquisite hygiene.
Service
8.93
Positive feedback on staff friendliness and helpfulness, although some comments identified room for improvement in service speed.
Location
9.37
Multiple reviews highlighted the excellent location and panoramic views.
Room Quality
8.12
Rooms are modern and new, but some guests found them simple and lacking decoration.
Amenities
8.65
Amenities are mostly adequate, but could use more variety in food options.
Value for Money
8.31
Some reviews felt that prices for food and beverage were high relative to quality.
Food and Beverage
7.96
Comments expressed dissatisfaction with the quality and variety of meals, notably breakfast.
Overall Experience
9.13
Overall, experiences were very positive with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:19

Property Description

Luxurious Accommodations

Experience comfort in our air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer balconies with stunning city views.

Delicious Dining Options

Savour a buffet, à la carte, or vegetarian breakfast at our on-site restaurant. Indulge in exquisite culinary creations during your stay.

Fun for Everyone

Enjoy our seasonal outdoor pool, garden, terrace, and children's playground. Embark on adventures with our organised tours or explore Toledo through hiking and cycling.

To make the most of your stay at Hotel Cigarral Santa María and create lasting memories, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 16, 2025 until Sun, Jun 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 574 reviews
Cleanliness: 9.16
Service: 8.93
Location: 9.37
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.96
Overall Experience: 9.13
M
Maria Victoria • couple • se
6
Fantastisk utsikt över Toledo, lugn och stora områden man kunde vistas i.
Pros:

Vi tycker att frukosten sänkte vårt omdöme rejält.

Cons:

För lite variation av bröd, några av de övriga produkterna var inte genomtänkta eller närproducerade. De kunde satsa mera på det, men tanke på att hotellet ligger på en privilegierad plats, har en rustik och storslagen spanskt
arkitektur.

2026-05-23 • via Nuitee
G
Gevorg • couple • es
10
Great place to stay in Toledo
Pros:

Location, cleanliness

Cons:

Water did not maintin constant temp and no kettle in room.

2026-05-23 • via Nuitee
S
SUSANA • solo_traveller • es
8
2026-05-23 • via Nuitee
K
Kriman • couple • cl
10
Imperdible
Pros:

Las instalaciones, el trato del personal y la comodidad

Cons:

Nada

2026-05-23 • via Nuitee
A
Angela • solo_traveller • es
10
Pros:

Precioso nuevo limpio y super atentos

Cons:

Nada

2026-05-22 • via Nuitee
Y
Yudiann • couple • pr
10
2026-05-22 • via Nuitee
C
Caballero • couple • es
9
Muy bonito
2026-05-21 • via Nuitee
L
Lola • couple • es
9
2026-05-21 • via Nuitee
J
Juan Francisco • couple • es
8
Buena estancia, y excelente trato
Pros:

El desayuno es muy correcto, los consumibles muy bien, y la comida (lo que probé, muy buena) recomiendo la tortilla de patatas.

Cons:

Me gustó todo, excepto el tener que al salir con el coche a la carretera general, te hacen ir a la derecha para llegar a la rotonda y girar 180 grados; con la poca circulación que hay, y lo ancha que es la carretera,, podrian busbas una situación más práctica para el usuario. Esta claro que esta anomalía, no forma parte del Hotel.

2026-05-21 • via Nuitee
E
eric • solo_traveller • fr
5
Pros:

Le lieu l établissement cadre superbe

Cons:

Des détails pas bien fini et surtout le restaurant très très cher pour un service moyen et contenu de l assiette en quantité passable au vu du prix. Avant de mettre les assiettes pensez à donner un coup d éponge sur la table.

2026-05-21 • via Nuitee
E
Enrique • family_with_children • es
9
2026-05-19 • via Nuitee
F
Fabíola Piovesan • family_with_children • br
9
Retiro na natureza.
Pros:

Localização ótima, em meio à natureza e próximo da entrada de Toledo.

Cons:

Valor do chá muito caro.

2026-05-18 • via Nuitee
A
Alejandro • solo_traveller • es
10
Pros:

Las vistas y la situación

2026-05-17 • via Nuitee
R
Raquel • family_with_children • es
9
Pros:

Trato personalizado del personal , ubicación cómoda para ir a Puy y para visitar la ciudad. Parking amplio.

Cons:

Que fuimos fuera de temporada de piscina 🤷‍♀️🤷‍♀️😂😂

2026-05-17 • via Nuitee
A
Allison • family_with_children • us
8
Good stay for one night with nice views of Toledo
Pros:

The view was absolutely beautiful and the grounds were lovely. The restaurant was good but a bit pricey for what you get. The shower was great with excellent water pressure. We enjoyed the balcony. The location was good - close to Toledo and there was a beautiful winery close by with incredible views and gardens to explore.

Cons:

The room was comfortable but could have been larger and decorated better. It was a little cold but the views really speak for themselves. The bed could have been more comfortable. The staff were a little odd but we only stayed one night so it was fine. Would not vacation there but it was fine for a night before moving on to another location. The small pool was not clean.

2026-05-17 • via Nuitee
S
Silvia • couple • es
10
2026-05-17 • via Nuitee
A
Alejandra • solo_traveller • es
10
Pros:

Todo nuevo, decorado con muchisimo gusto. Todo tranquilidad y gran servicio del personal.

Cons:

Nada, todo estaba peefecto!

2026-05-16 • via Nuitee
Александрова • extended_group • ru
4
Pros:

Понравилась локация и вид на Толедо, наличие парковки

Cons:

Отель не готов к приезду гостей: чемоданы пришлось тащить по лестнице, потому что пандус упирался в закрытую дверь. В номерах пустой мини бар, неработающий сейф. В одном из номеров не было халатов и тапочек , фен с отколотой ручкой , во втором номере халаты были рваные . Завтрак не соответствовал описанию на сайте. Сотрудники в ресторане не знакомы с ценами на алкоголь.

2026-05-15 • via Nuitee
R
Rina • extended_group • jp
10
コスパ最高
Pros:

・部屋が広くてスーツケースを開けやすかった
・部屋が清潔で快適だった
・洗面台が広い　・シャワーの水圧や温度が調整しやすい、ドアが完全に閉められるので水が飛び散る心配がない
・街の喧騒から離れ静かに過ごせた
・宿泊代がかなりお得

Cons:

・テラスから見えるトレドの街の夜景は綺麗だったが、期待していたほどではなかった。
・宿泊そのものには問題なし。一泊だけでは足りない！

2026-05-15 • via Nuitee
A
Alejandro • extended_group • es
9
2026-05-15 • via Nuitee