Superior Maya Kuala Lumpur

Hotels
8.9 (93 reviews)
seri maya condominium , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Cons:
Language barriers
Some staff unprofessionalism

Categories

Cleanliness
8.79
Good clean room, but some issues with language barriers from staff.
Service
9.16
Staff were very responsive and accommodating throughout the stay.
Location
9.2
Great location, near restaurants and public transport.
Room Quality
8.85
Spacious rooms with comfortable beds and good views.
Amenities
8.68
Pool, gym and reliable internet were appreciated.
Value for Money
8.74
Great value considering the location and comfort provided.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
9.06
Overall a wonderful stay with good service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:12

Property Description

Convenient Location
Superior Maya Kuala Lumpur is conveniently located just 4.2 km from the Royal Selangor Pewter Factory, offering easy access to popular attractions.

Modern Amenities
Guests can enjoy a range of modern amenities including free WiFi, air conditioning, and city views. The property also features a shared kitchen and a garden for relaxation.

Nearby Attractions
Explore nearby attractions such as Petrosains, The Discovery Centre and the iconic Petronas Twin Towers, both just a short distance away. Book your stay at Superior Maya Kuala Lumpur for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 93 reviews
Cleanliness: 8.79
Service: 9.16
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 8.69
Overall Experience: 9.06
M
Muhamad Azlan solo_traveller my
6
2026-06-03 via Nuitee
A
Anas family_with_children my
1
I feel like I have been scammed
Pros:

Nothing at all.

Cons:

DO NOT BOOK: Unclean conditions and unbelievable management.
I checked into a room completely unfit for habitation.

(1) The Owner's Excuse: When I messaged the owner asking why there were piles of previous guests' garbage left on the balcony, their exact written reply was: "yes cuz the balcony is not inside your room." They openly admit to leaving trash on the premises.

(2) Hygiene Failures: The interior was no better. The unit reeked of unpleasant smells (like cigarette or men's body odour), and the bedsheets were heavily worn, faded in colour and didn't smell fresh. Not worth paying MYR 254.00

(3) The Penalty Trap: After sending photos of the mess and requesting to cancel, the host refused to waive the petty MYR 50.54 cancellation fee.

Absolutely unsanitary with a completely bizarre management attitude. Upon entering, the unit reeked of smells (like cigarette or men's body odour), the room was a mess, and the bedsheets were heavily worn. The worst part was the balcony, which was piled with the previous guests' unemptied garbage. When I messaged the owner asking why there was trash everywhere, their exact reply was: "yes cuz the balcony is not inside your room." They actually believe leaving garbage right outside your glass door is acceptable hospitality. When I tried to cancel due to these unlivable conditions, they rejected the request to pocket a petty MYR 50.54 fee. Do not book here; you will get a dirty room and an owner who actively defends leaving trash on the property. They rent out foul-smelling rooms, leave trash at your door on purpose, and trap you with fees. Avoid at all costs.

2026-05-28 via Nuitee
K
Kensama56 solo_traveller pk
10
Comfortable stay
Pros:

The location was perfect!

Cons:

I like the quiet and clean room, and the living room. The service was great.

2026-05-24 via Nuitee
G
Gabriel solo_traveller th
10
Pros:

Overall was a good experience. The staff was friendly, recommended a lot of tourist places around including bars with nice sky view. Soft bed basic amenities and facilities. All good. Highly recommended!

2026-05-23 via Nuitee
G
Gamaliel solo_traveller id
10
Pros:

Cleanliness, comfortable room, bed linen and pillows smelled good. 2 elevators to go up, AC was functioning and toilet had hot shower. The room was great, manager was very helpful. Great value.

Cons:

Not yet found

2026-05-11 via Nuitee
A
Attila solo_traveller my
8
2026-05-01 via Nuitee
O
Outland solo_traveller my
10
Pleasant n relaxing
Pros:

I really liked the room because it was comfortable and big. It was also very clean which made me feel relaxed. Bathroom with mainly grey color and big enough for a big man like me. I appreciated that it had everything I needed

2026-04-21 via Nuitee
U
unai couple es
10
Overall was comfortable and worth every cent.
Pros:

Satisfied with the room that we got. It looked like it was advertised. Very spacious and clean. Water heater microwave fidge all worked well. The staff was proactive and helpful, no issue with check in and out. I had a very comfortable stay. There is also some convenience stores nearby.

2026-03-30 via Nuitee
L
Lizaveta solo_traveller by
10
Facilities and services are grateful
Pros:

I was upgraded for free. Spacious and value for money. Internet was fast. The staff was more than helpful to accommodate your stay, very attentive.

2026-03-23 via Nuitee
J
Josette solo_traveller fr
9
Séjour agréable
Pros:

La chambre était grande et propre une belle salle de bains cuisine et salon confortable

Cons:

Ce qui a été gênant le bruit des voitures dans la rues qu’on entend toute la nuit.
Pas de double vitrage aux fenêtres dommage à savoir si tous les appartements ne sont pas côtés rues ou à l arrière

2026-03-08 via Nuitee
C
Chandra extended_group my
10
Pros:

Stopped over for one night. We were mostly outside so didnt stay much in the room but everything was ok, comfortable and clean. We checked out early in the morning very fast. No hassle.

2026-03-02 via Nuitee
F
Franklyn extended_group my
1
Scammers stay away
Pros:

NOTHING

Cons:

We left immediately. When I called booking to complain about this place and owner the owner replied to booking with this huge lie claiming I was “yelling” at his staff” and it looks like I was going to hit her. It was the most ridiculous thing I have ever heard. We left and filed a police report. The police told him his is a common scam they do. DONT BOOK

2026-02-26 via Nuitee
F
Fabia solo_traveller id
10
Pros:

The room was cozy. Bathroom was big with separated toilet and bath area we liked it a lot. Hair dryer provided. Water pressure were good. Safe to stay.

2026-02-24 via Nuitee
L
Leong Sing solo_traveller my
10
Pros:

Stayed here more than a week, overall had a good experience. The balcony was huge for relaxing and enjoying the nights. The environment was pleasant, location was convenient to go around the city.

2026-02-14 via Nuitee
A
Alessandro couple es
10
Great stay, liked the atmosphere
Pros:

Pleasant stay overall. The room was quite large for budget room in KL. Bed was soft. Nice view from the swimming pool.

2026-02-13 via Nuitee
A
AGYAPONG couple gh
10
Hard to ask for more!
Pros:

Check in and out was easy and fast. Nice to have washing machine. Good foods nearby in open food restaurants.
Room was clean and well maintained.
Highly recommended!

2026-02-12 via Nuitee
L
LI solo_traveller cn
1
环境极差、偏僻、价格欺诈诱导型的酒店,远离远离
Pros:

全部不满意,100% 欺骗型酒店,请大家远离!
All dissatisfied, 100% deceptive hotel, please stay away!

Cons:

这个酒店是我在 booking 上订过最差,最有欺
欺骗,服务最差,最吵闹的酒店没有之一,有史以来最差的体验。下面我会一一分析:
This hotel is the worst and most deceptive hotel I have ever booked on booking.com.
Deception, the worst service, the noisiest hotel, the worst experience ever. I will analyze them one by one below:
1、欺诈型定价,当你以价格排名搜索时会看到它设施不错价格很低,评分不错,实际上这一切都是假的,当你开始预定一切都很便宜,但是等到支付页面你会看到“可能会有额外收费”,正常情况旅游税和 10-15%的服务费是可以接受的,但是等最后支付阶段,他们使用最小的文字最不显眼的地方标准了很多不可思议的收费,包括:64RM/晚服务费,38RM/晚清洁费,9RM的床单费,54RM/6晚的“其他”,支付很快完成 ,然后等发现支付很多金额之后它显示不可以退款。是的,他们就是以如此无耻的态度获得订单。欺诈、诱导、不可撤销!
2、一整天和深夜超高分贝的噪音:这个地方靠近火车站,也靠近高速公路,一整天都有可怕的噪音,在深夜有很多人骑摩托车发出轰轰隆隆的声音,无法入睡。房主和工作人员并不就此进行处理,他们只会推脱是外部噪音,玻璃几乎没隔音。
3、区域偏僻、周边只有几个可怜的小店,离市区很远,可以买到的食物有限。这就是这个老板为什么使用欺诈型的价格条件和诱导性的预定查看获得订房的根本原因。远离!
4、如果在厨房的桌子边吃任何甜的水果面包等,碎屑会吸来密密麻麻的白蚁,
5、没有任何服务提供清洁的服务,但是收取很多服务费
6、霸王条款,绝对拒绝退费,如果你预定完了或者你入住了,糟糕的体验你需要更换或者退费,房主会不理睬你的请求并推给booking平台,并拒绝退费和处理你的任何问题,在一个居民区,
7、请所有人看到评论后,立刻远离这家欺诈型的店,
8、当你退房后,房主会在你还不知情的情况下默认了你给予极好的评价,甚至是在午夜,可是那个时间我已经睡了,直到我发现了并通过booking投诉,才获得这次评论的机会

2026-01-28 via Nuitee
K
KHAN solo_traveller pk
10
Great but a little difficult at finding property
Pros:

Yes but if they give directions right after as booking done of the residence so it will be easier for guests. Plus the security asking for house number so I suggest mentioned in advance the house number is better

Cons:

House identification process

2026-01-27 via Nuitee
M
Marioli solo_traveller ar
8
2026-01-27 via Nuitee
P
Puja couple in
10
Comfortable and hassle free stay
Pros:

The room was clean and security was very good. Iron facilities were available which really convenient.
Bathroom also clean and good smell.

2026-01-22 via Nuitee