Hyatt Place London Heathrow Airport

Hotels
Hyatt Place
8.4 (4686 reviews)
The Grove, Bath Road , Hillingdon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable rooms
Helpful staff
Cons:
Lack of entertainment options
Issues with shuttle service

Categories

Cleanliness
8.05
Many reviews mention cleanliness positively, though there's a note about some woodwork needing touch-ups.
Service
8.75
Overall service is highlighted positively in multiple reviews, including mention of helpful staff.
Location
9.05
Multiple reviews commend the hotel for its convenient location near the airport.
Room Quality
8.55
Rooms are frequently described as comfortable and spacious, with some mentioning soundproofing.
Amenities
7.55
Some negative comments about amenities, particularly regarding entertainment options.
Value for Money
8.45
Moderate complaints about shuttle service value impact perceived value for money.
Food and Beverage
8.35
The breakfast is notably positive, but limited comments on the overall food service.
Overall Experience
8.45
General sentiment indicates satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Accommodation

The 4-star Hyatt Place London Heathrow Airport offers soundproofed rooms just minutes away from the airport. Each room is equipped with modern amenities including a mini-fridge, laptop safe, and large LCD TV.

Convenient Facilities

Guests can enjoy complimentary use of the fully equipped gym and unlimited internet access during their stay. The 24-hour front desk and limited short-stay parking provide convenience for travelers.

Dining and Entertainment

Indulge in a variety of dining options at the Coffee to Cocktail Bar and Gallery Cafe, offering a range of drinks, cocktails, and delicious meals. Watch BT Sports channels on the large LCD TV or enjoy modern European cuisine.

Experience comfort and convenience at Hyatt Place London Heathrow Airport - book your stay now!

Important information:

Airport Transfer Information:

From Terminal 5, use bus 423; from Terminals 2 and 3, use bus U3 (stand 18 at Heathrow Central Bus Station). If you arrive at Terminal 4, transfer to the Central Bus Station (in Terminals 2 and 3) via the Heathrow Express free of charge, and use bus U3, as detailed above. The bus stop for the hotel from the Central Bus Station is the third stop and is called Compass Center, which is located opposite the hotel.

Leave the M25 at Junction 14, follow signs for Terminal 4 and Cargo, turn left at the roundabout onto the A3044 towards Longford. Go straight at the roundabout and turn right at the next traffic lights onto the A4; the hotel is one mile on the left.

From the M4, exit Junction 5 and follow signs for Hounslow and Central London. The hotel is 2 miles on the left-hand side of the A4/Bath Road.

From Terminals 1, 2, and 3, the hotel is just 5 minutes away. Driving out from the terminals, follow signs for the A4; after exiting the airport tunnel, turn left and proceed to the roundabout. Take the third exit left and turn immediately left again onto the A4/Bath Road. The hotel is located 200 yards up the road on the right-hand side of the A4/Bath Road.

The hotel offers unlimited complimentary internet access for guests (512 Kbps), and there is a 2 MB connection available at an additional charge.

All guests checking in at the hotel will be asked for a credit card at check-in for a pre-authorization of GBP 50 per night. This amount will be held for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.

Credit card pre-authorization : As per standard procedure, to check the validity of your credit card and guarantee your booking, the hotel reserves the right to authorize your card and hold an amount equal to the first night of your stay 24 hours prior to arrival. In the event that the card is invalid or the card authorization declines, the hotel may cancel your booking after following Booking.com procedures to contact you.

Parking spaces cannot be reserved in advance and is subject to availability due to limited spaces.

Kindly note that the car parking height is 6.2 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4686 reviews
Cleanliness: 8.05
Service: 8.75
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.45
J
John solo_traveller gb
8
Comfortable stay
Pros:

A comfortable room. Excellent lounge.

Cons:

Air con in room a little too loud but no great prob,em.

2026-06-27 via Nuitee
G
Georgi couple bg
9
2026-06-27 via Nuitee
R
Ron Mathieu couple us
7
Nice hotel; front desk faux pas with taxi reservation caused stress getting to terminal for an early
Pros:

The room was comfortable and clean.

Cons:

I ordered a taxi for 0500 to catch an early international flight. When we got down to check out there was no cab ordered. We had to wait, were put in one cab, removed and put into another, and because of flooding at terminal 2 had to go to terminal 5 and train to terminal 2. One hour to get to our desired airport. The flooding couldn't be helped, but it was stressful and more complicated with my disabled wife. Poor selection of snacks to purchase forced expensive meal options.

2026-06-27 via Nuitee
T
Tia solo_traveller fi
10
Pros:

Hotelli oli viihtyisä ja siisti, aamiainen oli myös hyvä.

2026-06-27 via Nuitee
E
Eddie family_with_children us
8
Great location to stay for overnight flight layover.
Pros:

Close to airport and very quiet.

Cons:

A/c in room doesn’t work great during hot days. Was fine at night. Sinks in room didn’t drain properly.

2026-06-27 via Nuitee
D
Darren family_with_children gb
10
Pleasant
Pros:

Location and staff were great! And the family room was great with my child really impressed and will stay again

2026-06-27 via Nuitee
C
Christopher extended_group au
7
2026-06-27 via Nuitee
S
Sandro couple ch
9
Praktisches Hotel mit freundlichem, hilfsbereitem Personal
Pros:

Äusserst freundliches Personal, v.a. an der Reception.

2026-06-27 via Nuitee
A
angela extended_group gb
8
2026-06-27 via Nuitee
E
Erna Arnesen extended_group us
9
Pros:

beds and shower comfotrable.
Easy and inexpensive ride to the airport with the city bus

Cons:

Air conditioning was hard to figure out.

2026-06-27 via Nuitee
V
Vladimir family_with_children ky
7
2026-06-26 via Nuitee
F
Frank couple us
4
Go someplace else.
Pros:

Proximity to the airport.

Cons:

The hotel is supposed to provide transport to the airport. It didn’t. Woman at the front desk called a cab that was supposed to be free. It wasn’t. Bartender was ridiculously slow and couldn’t take cash, because he had couldn’t make change.

2026-06-26 via Nuitee
A
Anne family_with_children fr
9
Great room, but not so close to airport - quiet room
Pros:

I liked the room and the staff

Cons:

It is actually 5 or 6 bus stops away from the airport so you need to take it into account and there is no shuttle.
Breakfast was OK, nothing more

2026-06-26 via Nuitee
C
CAROLYN solo_traveller us
8
Hit the spot. Dinner was good and staff was RUNNING HARD to keep everyone served and happy.
Pros:

All staff was extremely helpful and gracious.

Cons:

The bus to get to your hotel! We waited for the right bus for an hour and the driver seemed angry and determined to turn corners very fast. Your kind staff suggested I take an Uber when returning to the airport. Good idea!

2026-06-24 via Nuitee
K
Karen couple gb
8
Nice
Pros:

Fresh

Cons:

Underground parking lugguge lugging. No early breakfast Charge park. But they did complimentary

2026-06-24 via Nuitee
L
laura solo_traveller gb
10
2026-06-24 via Nuitee
A
Andrea family_with_children gb
9
2026-06-23 via Nuitee
M
Mike solo_traveller gb
7
2026-06-23 via Nuitee
T
TCDoan solo_traveller us
9
2026-06-22 via Nuitee
A
ABDULRAHMAN solo_traveller gb
10
2026-06-22 via Nuitee