Comfort Suites Newport News Airport

Hotels
•
Comfort Suites
8.5 (1668 reviews)
12570 Jefferson Avenue , Newport News , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1668 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
SUSAN • solo_traveller • us
7
Good, clean. Shower could be hotter
Pros:

Rooms are clean and spacious

Cons:

shower was not hot even when cold water turned off. And the water pressure was terrible

2026-09-19 • via Nuitee
B
Ben • solo_traveller • us
10
2026-09-19 • via Nuitee
J
Jahmay • extended_group • us
8
We always stay here when we come into town!
Pros:

The staff!

Cons:

The location!

2026-09-18 • via Nuitee
D
Dwayne • solo_traveller • us
8
Pros:

Convenient. Clean.

Cons:

Staff was all very nice excluding the lady in dining area.

2026-09-15 • via Nuitee
S
sarahbear8 • family_with_children • us
5
Pros:

available during my stay in the area. able to check us in 1 hr early.

Cons:

Smelled like marijuana everywhere. not super clean.

2026-09-14 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

I'll clean it was safe it was comfortable everything was good

Cons:

Nothing

2026-09-14 • via Nuitee
B
Briona • family_with_children • us
8
Great place and price for our stay.
Pros:

Free breakfast and pool

Cons:

Continued restock during breakfast hours

2026-09-11 • via Nuitee
H
humberto • solo_traveller • us
9
2026-09-11 • via Nuitee
T
Teresa • couple • us
10
Pros:

Cleanliness

Cons:

N/A

2026-09-11 • via Nuitee
S
sadia • family_with_children • us
7
good hotel for good price
Pros:

Well kept and clean - cleaning staff was efficient

Cons:

paint job in the bathroom, surrounding around pool seemed unkept

2026-09-07 • via Nuitee
N
Naeema • couple • us
10
2026-09-06 • via Nuitee
D
Darlene • couple • us
7
Pros:

Location

Cons:

Clean, friendly

2026-09-06 • via Nuitee
W
WERNER • couple • us
9
2026-09-05 • via Nuitee
L
Luis • solo_traveller • us
9
Great stay with clean rooms and nice staff.
Pros:

Very clean and tasty breakfast.

Cons:

Overall it was great. The only thing that could improve is adding more items to their breakfast.

2026-09-04 • via Nuitee
T
Taffatha • couple • us
9
2026-09-04 • via Nuitee
T
Tresa • solo_traveller • us
10
Pros:

Staff was really nice

2026-09-03 • via Nuitee
J
Janica • family_with_children • us
10
2026-09-02 • via Nuitee
K
Kristi • solo_traveller • us
10
2026-08-29 • via Nuitee
B
Brown • solo_traveller • us
10
2026-08-27 • via Nuitee
S
Sharon • couple • us
10
I like this propery a lot it was everything I look for when I travel, most importantly it is a great value.
Pros:

This facility was very easy to found and there was full access to restaurants & shopping .

Cons:

There was nothing that I did not like about the property!

2026-08-25 • via Nuitee