Comfort Suites Newport News Airport

Hotels
Comfort Suites
8.5 (1668 reviews)
12570 Jefferson Avenue , Newport News , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1668 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
K
Kristi solo_traveller us
10
2026-08-29 via Nuitee
B
Brown solo_traveller us
10
2026-08-27 via Nuitee
S
Sharon couple us
10
I like this propery a lot it was everything I look for when I travel, most importantly it is a great value.
Pros:

This facility was very easy to found and there was full access to restaurants & shopping .

Cons:

There was nothing that I did not like about the property!

2026-08-25 via Nuitee
Y
Yohannis solo_traveller us
10
2026-08-24 via Nuitee
B
Byrd solo_traveller us
1
2026-08-24 via Nuitee
S
Sharon couple us
10
2026-08-22 via Nuitee
D
Dezhire solo_traveller us
10
2026-08-20 via Nuitee
D
Dave solo_traveller us
5
Pros:

everything except the bed.

Cons:

The bed was totally worn out. Took me a while to find the one place on the bed that was comfortable enough to sleep.

2026-08-18 via Nuitee
W
Warren solo_traveller us
10
2026-08-18 via Nuitee
J
Jenkins family_with_children us
6
2026-08-18 via Nuitee
Z
ZyNashia couple us
10
2026-08-17 via Nuitee
K
Karen solo_traveller us
9
2026-08-17 via Nuitee
D
Deanna solo_traveller us
10
2026-08-17 via Nuitee
I
Igor family_with_children us
5
2026-08-16 via Nuitee
S
Shalisa family_with_children us
7
Overall great staff, nice site, great indoor pool.
Pros:

It was spacious, comfortable and accommodating for the amount of people which was 5.

Cons:

I didn't like that I had so many issues with the key cards to the doors like the office area and my own room. I had to constantly get new key cards or have them reset which was annoying for only staying there for 2-3 nights.

2026-08-14 via Nuitee
M
Melville family_with_children us
9
2026-08-11 via Nuitee
T
Tariq solo_traveller us
1
2026-08-11 via Nuitee
C
Christina family_with_children us
8
2026-08-10 via Nuitee
T
Tracy solo_traveller us
5
2026-08-09 via Nuitee
R
Racheal solo_traveller us
8
2026-08-08 via Nuitee