Comfort Suites Newport News Airport

Hotels
•
Comfort Suites
8.5 (1608 reviews)
12570 Jefferson Avenue , Newport News , us

listing image 1
Show all photos
Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Breakfast could be better
Water pressure issues
Thin walls

Categories

Cleanliness
8.14
Multiple reviews praised cleanliness but noted issues like inattentive staff and lack of basic amenities.
Service
9.11
Staff were described as friendly and accommodating, with some exceptions noted.
Location
9.15
Location received consistent positive feedback for being convenient and close to amenities.
Room Quality
8.6
Rooms described as comfortable and functional, but some minor issues were noted.
Amenities
8.63
Amenities like the pool were appreciated, though some issues like water pressure were mentioned.
Value for Money
8.09
Concerns about high online booking prices affected perceived value.
Food and Beverage
7.64
Breakfast variety and quality were criticized, impacting overall satisfaction.
Overall Experience
8.61
Overall, guests had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Airport Shuttle Service: Start your stay hassle-free with our complimentary airport shuttle to and from Newport News-Williamsburg International Airport, just 0.8 miles away.

Comfortable Accommodations: Relax in our spacious rooms equipped with convenient amenities like a microwave, refrigerator, and free Wi-Fi, ensuring a comfortable and enjoyable stay.

Fantastic Facilities: Take advantage of our on-site gym, indoor pool, and business center, catering to all your fitness, relaxation, and work needs during your visit.

Book your stay at Comfort Suites Newport News Airport now to experience convenience, comfort, and excellent facilities all under one roof!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1608 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
Sheila • couple • us
6
The room was faur to good
Pros:

Did not eat

Cons:

The bathroom maintenance. The shower wall have mold and area walls wet.The room was fair to good.

2026-06-20 • via Nuitee
C
Christina • family_with_children • us
10
We were comfortable and relaxed! Everything was great!
Pros:

Very clean and close to lots of dining and shopping experiences.

Cons:

Nothing

2026-06-17 • via Nuitee
S
SEANA • solo_traveller • us
10
My stay was pleasant. I'm always a little leery about traveling alone, but I felt completely safe.
Pros:

The room was clean and smelled fresh. The hotel was quiet and well managed. Check in and out was quick and easy. The staff was kind and helpful. I give this establishment a 10/10! Keep up the great work!

Cons:

If I had to pick something, it would only be that the coffee ups were a little on the small side. No big deal because I could fill up as much as I wanted.

2026-06-16 • via Nuitee
W
Walter • couple • us
9
Peaceful
Pros:

Cleanliness location

Cons:

Every thing was good

2026-06-15 • via Nuitee
L
Lisa • solo_traveller • us
4
2026-06-08 • via Nuitee
C
Carolyn • family_with_children • us
9
It was quite and perfectly
Pros:

Was good

Cons:

Nothing

2026-06-08 • via Nuitee
S
Sykima • couple • us
8
Easy check in , room was clean and in order, complimentary breakfast was decent and always fresh, located around shops s
Pros:

Location Cleanliness

Cons:

Thin walls , could here others in their rooms ,

2026-06-08 • via Nuitee
S
Siri • couple • ps
8
Pros:

Location

Cons:

Food

2026-06-07 • via Nuitee
J
Jefferys • solo_traveller • us
4
Pros:

The pool. But its was kind dark inside the pool area

Cons:

Some cleaner that said the pick up my trash later 3 hours later

2026-06-05 • via Nuitee
J
Jan • solo_traveller • us
7
2026-06-04 • via Nuitee
M
Michael • couple • us
10
2026-06-03 • via Nuitee
N
Niarah • extended_group • us
10
2026-06-01 • via Nuitee
M
Margo • couple • us
1
Bait and Switch
Pros:

nothing went well

Cons:

never allowed me to stay at the hotel. Because I didn't arrive at 4 pm, they gave my room away to someone who booked on line.

2026-06-01 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

Staff, breakfast

2026-05-31 • via Nuitee
R
Rachel • couple • us
1
Non smoking room smoked in clearly.
Pros:

It was a nice location.

Cons:

I paid for a non smoking room. It had very clearly been smoked in. I have awful asthma and it triggered me to cough for the entire 5 hours we were there. Super disappointed in that. Plus it was a joining room, kids beating on the walls at 6 am and screaming.

2026-05-30 • via Nuitee
W
Wendy • couple • us
10
2026-05-30 • via Nuitee
A
Ashleigh • couple • us
10
Convenient clean comfortable
2026-05-30 • via Nuitee
L
Louise • family_with_children • us
8
It was nice & comfortable.
Pros:

I would like omelette made to order at least one or two days.

Cons:

When the kitchen close the sitting area shouldn’t have to close too.

2026-05-29 • via Nuitee
K
keisha • solo_traveller • us
10
Pros:

Very clean and staff was very friendly

Cons:

N/A

2026-05-27 • via Nuitee
P
Pablo • couple • es
7
Buena ubicación y relación calidad precio
Pros:

Ubicación

Cons:

Muchos niños ruidosos

2026-05-25 • via Nuitee