Nayla Palace Hotel-Special Category

Hotels
8.4 (1797 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1797 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
A
András • solo_traveller • hu
5
Value for the price is not the best
Pros:

Good location, 24-7 reception. Room is well equipped.

Cons:

No blinds, just a light curtain, it is not possible to darken the room. Breakfast choice is poor. I arrived at night and had to shout to call the receptionist. They gave me a non working key. The receptionist disappeared and I had to walk around shouting again to find him and get a new key.

2026-06-13 • via Nuitee
H
Hermanus • solo_traveller • za
7
2026-06-13 • via Nuitee
R
Ricardo • solo_traveller • pt
9
2026-06-11 • via Nuitee
G
giorgio • solo_traveller • it
8
Il NS ritorno a Istanbul
Pros:

La posizione dell albergo e ottima , a 100 metri dalla piazza di sultanamet , vicina alla tramvia per gli spostamenti negli altri quartieri.
Bella sala colazione in terrazza, ottima quantità e qualità di scelta x la colazione .
Ottimo il bagno con doccia grande.
Zona piena di ristoranti .

Cons:

Materassi a molle , armadio piccolo .
Affaccio interno da rivedere e ripulire

2026-06-09 • via Nuitee
X
Xanthe • family_with_children • au
6
It was suitable, clean and easy to communicate with staff. It's main benefit is great location.
Pros:

Great location

Cons:

The aircon didn't work and the room was hot. The shower didn't work very well.

2026-06-08 • via Nuitee
M
Michal • extended_group • cz
10
2026-06-07 • via Nuitee
P
Paula • couple • ar
6
Visita a Estambul
Pros:

La ubicación.

Cons:

No posee aire acondicionado . Mucho calor.

2026-06-07 • via Nuitee
S
Stephen • couple • es
4
Overall really disappointed in the hotel
Pros:

Location

Cons:

Curtains fell down and not rectified
No main light in bathroom but not replaced after we told reception
Broken bedside lamp hanging on the wires
Breakfast was poor

2026-06-07 • via Nuitee
R
Rafael • solo_traveller • es
10
Pros:

La ubicacion

Cons:

No me decepcionó nada

2026-06-07 • via Nuitee
Сардор • solo_traveller • uz
5
Pros:

Только локация

Cons:

Комната маленькая не удобно горячая вода кончилось пришлось мытья холодной мини бар был пустой хоть я просил пополнить

2026-06-06 • via Nuitee
O
Oleksandr • family_with_children • cz
7
2026-06-06 • via Nuitee
S
Sarah • solo_traveller • gb
9
2026-06-04 • via Nuitee
C
catherine • couple • gb
7
A budget hotel option
Pros:

Great location in Sultanahmed and lovely views out to sea from the roof terrace - we saw dolphins. The room was clean, and beds were comfortable. Staff were always around and very helpful. Romanos restaurant, just around the corner was excellent.

Cons:

The decor is a bit 'tired' and our twin bedded room was a bit small. There was nowhere to put the suitcases.
Breakfast was a bit disappointing. Great selection, but not great quality. I would eat out.

2026-06-02 • via Nuitee
M
Madalina Elena • couple • ro
10
2026-06-01 • via Nuitee
S
Salome • couple • co
8
In the heart of Instanbul
Pros:

The location was great!

Cons:

I think the rooms could use a little updating, and the breakfast could be improved. They have a lovely terrace, but it would look even better with a bit more decoration to make it more inviting and attractive.

2026-05-30 • via Nuitee
N
Nico • solo_traveller • be
5
Pros:

Locatie

Cons:

Warm op kamer, bij vraag naar airco kon dit niet per kamer. Enkel verwarming. Behangpapier hing los. Iets kleinere kamer die aan renovatie toe is. Schimmelvorming in doucĥe. Hadden hogere verwachting op basis van eerdere beoordelingen

2026-05-27 • via Nuitee
A
anna maria • couple • it
3
Niente da aggiungere
Pros:

Solo la posizione dell Hotel

Cons:

Tutto : camera piccola bagno polveroso e muffosa la doccia
Colazione scarsa e trascurata

2026-05-26 • via Nuitee
M
Mariana • couple • ua
10
Рекомендую
Pros:

Хороший тихий отель. Очень помогающий и приветливый персонал. Расположение 10 из 10, все очень близко и доступно.

Cons:

-

2026-05-24 • via Nuitee
R
Rafael • solo_traveller • es
7
Pros:

Hotel muy bien situado al lado de la Mezquita Azul y Santa Sofía. Las habitaciones son cómodas, el desayuno muy escaso y regular

Cons:

El desayuno

2026-05-24 • via Nuitee
S
Shen • solo_traveller • ca
10
2026-05-23 • via Nuitee