Nayla Palace Hotel-Special Category

Hotels
8.4 (1873 reviews)
Kutlugun Sok. No 12 Sultanahmet , Istanbul , TR
+90 212 516 63 06

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location near main sites
Friendly staff
Comfortable hotel for budget stay
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
6.85
Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
Service
8.85
Staff were friendly but interaction was minimal and not proactive.
Location
9.85
Conveniently located near major sights, highly praised across multiple reviews.
Room Quality
7.85
Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
Amenities
8.35
Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
Value for Money
8.85
Good value for budget travel considering location, but missed expectations in cleanliness.
Food and Beverage
7.35
Breakfast options were limited and initial quality did not meet expectations.
Overall Experience
9.25
Location offered convenience but overall experience did not fully meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:16

Property Description

Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.

Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.

Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.

Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1873 reviews
Cleanliness: 6.85
Service: 8.85
Location: 9.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 9.25
M
Monica • extended_group • ro
7
De tranzit!
Cons:

La baie priza distrusa, frigiderul murdar cu resturi!

2026-09-19 • via Nuitee
P
Pedro • couple • ca
8
Très bien emplacé
Pros:

Emplacement

Cons:

Équipements peu entretenus et serviettes maganées

2026-09-19 • via Nuitee
O
OMAR • solo_traveller • cl
9
excelente ubicacion
Pros:

excelente ubicación del hotel, esta en pleno centro a pasos de santa sofia y la mezquita azul al igual que otros atractivos turísticos. ademas desayuno bufet muy bueno.

Cons:

solo en algunas ocasiones el wifi tenia problemas de conexion.

2026-09-19 • via Nuitee
R
Ruth • solo_traveller • ch
7
2026-09-18 • via Nuitee
M
Magdalena • couple • md
4
2026-09-18 • via Nuitee
K
Krisztina • solo_traveller • hu
8
2026-09-17 • via Nuitee
N
Nadya Jaimes • solo_traveller • co
10
Pros:

Gran ubicación muy cerca de todo, a todos los sitios de importancia se puede ir a pie. hotel limpio, buen desayuno. Vista sobre el bosforo espectacular.

Cons:

Mejorar comunicación con huéspedes en recepción.

2026-09-17 • via Nuitee
E
Eva • solo_traveller • es
9
Vacaciones perfectas
Pros:

La ubicación es lo mejor del hotel. Está a 5 minutos de las mezquitas y de toda la zona turística. El desayuno no estaba mal, había dulces, embutidos y mucha verdura, pero eche en falta mas fruta como kiwis o tostadas con aceite y tomate. Las vistas desde la terraza eran estupendas. El wifi y el aire acondicionado funcionaban muy bien. La habitación estaba siempre limpia. Para mejorar.... la ducha tenia poca presión.... puede ser porque la unión de la alcachofa y el flexo tenia una fuga y soltaba un chorrillo de agua.

Cons:

Toda la estancia estuve sin TV poque no había señal.

2026-09-16 • via Nuitee
A
Alvaro • couple • es
7
2026-09-16 • via Nuitee
G
Galina • solo_traveller • ru
10
2026-09-14 • via Nuitee
V
Valentino • family_with_children • be
8
Emplacement au top et personnel très serviable
Pros:

L'emplacement était réellement un atout pour cet hôtel. Mais ce qui nous a par dessus tout plu, c'est le service offert par le personnel et la gentillesse également.

2026-09-14 • via Nuitee
E
Eduard • couple • ua
9
2026-09-14 • via Nuitee
A
Anja • solo_traveller • de
7
Nicht so schön wie auf den Bildern
Pros:

Tolle zentrale Lage in einer ruhigen Seitenstraße. Mit Fahrstuhl in die 4 Etage. Toller Blick von der Dachterrasse und das Frühstück war sehr reichhaltig in der Auswahl. Klima war sehr gut. Betten wurden mal auf Boxspring umgebaut.

Cons:

Das Bad war sehr verkalkt und der Lüfter total verdreckt, die Handtücher waren mal weiß. Tapeten vielen von der Wand im Zimmer. Die letzten 2 Etagen gingen nur mit enger Wendeltreppe zum Frühstück. Die Bilder vom Hotel sind mit Bildbearbeitung gemacht worden.

2026-09-14 • via Nuitee
H
Hugo Alberto • solo_traveller • es
10
Nayla Hotel= Estambul
Pros:

Desayuno muy completo. Muy buena ubicación. Habitación cómoda (para pocos días, como en mi caso) confortable, limpia, al igual que el baño.

Cons:

No hay nada negativo.

2026-09-13 • via Nuitee
G
georgiev • family_with_children • bg
9
Great location without compromising on comfort
Pros:

What we liked most was that we didn’t have to sacrifice comfort for a great location. The hotel is perfectly situated, while still being comfortable and pleasant to come back to after a full day exploring Istanbul.

Cons:

There is a lovely outdoor terrace with a lot of potential. It would be nice to see it used more actively as a space where guests can relax and spend some time.

2026-09-13 • via Nuitee
A
Alejandro • couple • es
5
Podía ser muy bueno pero está muy dejado
Pros:

Estaba muy bien ubicado

Cons:

Está muy descuidado y envejecido. Y un poco sucio

2026-09-12 • via Nuitee
M
Manuel • couple • es
8
Muy conveniente
Pros:

Perfecta ubicación y excelente desayuno, habitación amplia y calle tranquila

Cons:

Dejamos las maletas en consigna y al ir a recogerlas unas horas después seguían al alcance de cualquiera Sin nadie en recepción

2026-09-12 • via Nuitee
Полина Адриенко • solo_traveller • ua
10
Pros:

Çok sakin ve temiz bir yer! Personel ve recepsyon her konuda yardım verilen insanlar. Kahvaltı manzaralı terastaydı, çok memnun kalıyoruz, ve tam olarak tarihi merkezde, her şey yakında. Teşekkür ediyoruz, memnuniyetle tekrar döneceğiz!

Дуже спокійний невеликий готель на тихій вуличці в самому центрі старого міста, 5 хвилин від Айя Софії та Блакитної мечеті! Персонал і рецепція уважні до кожного прохання, традиційні турецькі сніданки на панорамній терасі з видом на Айя Софію та Мраморне море Втретє зупиняюся з друзями, повернуся ще!

2026-09-10 • via Nuitee
I
Ilona • solo_traveller • hu
9
Pros:

Nagyon jo helyen van. Minden fontos látnivaló a szomszédban!

2026-09-10 • via Nuitee
K
Keith • solo_traveller • ie
9
Pros:

Excellent location 300M from the hagia sophia. And the Blue Mosque.
Many restaurants nearby

Cons:

Staff did not help with bags. Did not allow me to plug USB into their computer when phone was dead.not very friendly

2026-09-10 • via Nuitee