Serways Hotel Lüneburger Heide West

Hotels
7.7 (192 reviews)
An der A 7 , Behringen , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room temperature problems

Categories

Cleanliness
7.01
Multiple reviews note issues with cleanliness and functionality of the room.
Service
8.48
Service was generally praised, with specific mention of friendly staff.
Location
8.02
Conveniently located near the highway, though some noise reported.
Room Quality
7.47
Room quality noted as acceptable but with significant issues on maintenance.
Amenities
8
Amenities are decent, but there were specific concerns about room comfort.
Value for Money
8.46
Generally considered good value for a short stay.
Food and Beverage
6.51
Breakfast quality was mentioned as standard, below expectations.
Overall Experience
7.68
Mixed feelings; however, many positive aspects to the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:45

Property Description

Modern Comfort and Convenience
Serways Hotel Lüneburger Heide West offers a comfortable stay with air conditioning, flat-screen TVs, and private bathrooms in every room. The 24-hour front desk, free WiFi, and free private parking add convenience to your stay.

Family-Friendly Amenities
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained. Located near Theme Museum Heide and Lopausee, there are plenty of attractions nearby for a fun-filled family vacation.

Convenient Location
Situated just 15 km from Heide Park Soltau and 21 km from German Tank Museum, Serways Hotel Lüneburger Heide West is the perfect choice for travelers looking to explore the area's top attractions.

Experience comfort, convenience, and family-friendly amenities at Serways Hotel Lüneburger Heide West. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 192 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 6.51
Overall Experience: 7.68
R
Regula • couple • ch
7
2026-09-19 • via Nuitee
W
Waatters • solo_traveller • no
8
2026-09-14 • via Nuitee
J
Jürgen • couple • de
9
2026-09-13 • via Nuitee
K
Kevin • solo_traveller • fr
9
Pros:

Spacious room.
I was worried that there may have been road noise but the room was incredible sound insulated.
Maybe tea/coffee making facilities would be good for early risers.

Cons:

Bacon and eggs for breakfast were a bit greasy.

2026-09-13 • via Nuitee
K
Katja • couple • de
8
Pros:

Die Lage ist perfekt, für eine Übernachtung auf dem Weg. Es ist alles vor Ort.
Wir konnten unser Auto laden. Das Zimmer war sauber. Und auch unser Hund hatte genügend Auslauf am Morgen. Empfehlenswert .
Preis Leistung stimmt!

2026-09-13 • via Nuitee
T
Torsten • couple • de
8
2026-09-12 • via Nuitee
A
Anja • solo_traveller • no
7
2026-09-11 • via Nuitee
S
Susanne • solo_traveller • de
5
2026-09-09 • via Nuitee
R
Reidunn • couple • fr
10
2026-09-06 • via Nuitee
S
Stephan • family_with_children • de
8
2026-09-05 • via Nuitee
M
Michaela • solo_traveller • de
10
2026-09-02 • via Nuitee
H
hannes • solo_traveller • at
7
Ganz ok
Pros:

Gute Lage für unsere Reiseroute

Cons:

Sauberkeit hätte besser sein können, frühstücken in einer Raststation ist auch nicht so toll, keine gluten- oder laktosefreien Alternativen.

2026-08-30 • via Nuitee
L
Lengi • solo_traveller • ch
7
2026-08-30 • via Nuitee
D
Dragan • solo_traveller • rs
8
Not so bad for those who need a sleep on a long trip but far from perfect.
Pros:

Location on highway

Cons:

Elevator to the first floor was outof order!

2026-08-27 • via Nuitee
B
Bernd • solo_traveller • de
8
Pros:

Tolle Lage, ideal für Hundebesitzer, da man sehr gut laufen kann.

Cons:

Leider nicht sauber. Boden voller Krümel und Haare.

2026-08-26 • via Nuitee
F
Fabio • couple • ch
8
Pros:

Molto comoda e tranquilla, pur essendo sull’autostrada

Cons:

La struttura in se è recente ed in buono stato ma la pulizia purtroppo è scarsa

2026-08-24 • via Nuitee
A
Andrea • solo_traveller • de
9
2026-08-24 • via Nuitee
S
Stoll • solo_traveller • de
5
2026-08-23 • via Nuitee
J
Jochen • solo_traveller • de
7
Ok
Pros:

Für 1-2 Übernachtungen absolut in Ordnung

Cons:

Das Zimmer dürfte sauberer sein. Man darf erwarten, dass vor Bezug der Mülleimer geleert und gesaugt oder gewischt wird

2026-08-23 • via Nuitee
B
Baxendell • couple • nl
7
OK hotel for a quick stay!
Pros:

Good place easily accessible from the motorway. Efficient layout and ok size rooms.

Cons:

There was quite a lot of dust under the bed which wafted into the walking areas sometimes. Room was an ok size. Check in was in the motorway service. Not the most efficient process, but acceptable.

2026-08-16 • via Nuitee