Best Western Plus Chandigarh Mohali

Hotels
Best Western Plus
8 (165 reviews)
Plot no: D257 Phase, 8A Industrial Area Sector-75 Sahibzada Ajit Singh Nagar, Mohali , Mohali , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Good food
Polite staff
Good choice
Cons:
Rude staff
Location concerns
Lack of amenities
Cleanliness issues

Categories

Cleanliness
7
Cleanliness complaints were noted; however, some reviews highlighted cleanliness positively.
Service
8
Some staff showed professionalism, but overall service experiences were mixed, with some complaints about rudeness.
Location
7.5
Ongoing construction significantly affected guest experience, but the location also had its advantages.
Room Quality
8
Rooms reported as clean and decently maintained, though size was a concern for some guests.
Amenities
8
Basic amenities were missing, but overall hospitality was noted positively.
Value for Money
8.5
Guests felt the amenities and services were generally of good value, despite some specific complaints.
Food and Beverage
9
Food quality received positive mentions; breakfast and cafe were particularly highlighted.
Overall Experience
8
Mixed experiences led to an overall decent stay, but significant areas for improvement were identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

Luxurious Amenities
Experience 5-star luxury with an outdoor swimming pool, fitness centre, and a restaurant & bar at Best Western Plus Chandigarh Mohali.
Comfortable Accommodation
Relax in well-equipped rooms with flat-screen TVs and enjoy 24-hour room service and front desk assistance.
Convenient Location
Explore nearby attractions like Rock Garden and Mohali Cricket Stadium, and easily reach the hotel with the paid airport shuttle service from Chandigarh Airport.
Book your stay at Best Western Plus Chandigarh Mohali for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for Rs. 1,299 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 1,499 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 165 reviews
Cleanliness: 7
Service: 8
Location: 7.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8
K
Kaur P solo_traveller in
7
Good Service and Excellent Breakfast, but Room Needs Improvement.
Pros:

Overall, the stay was pleasant. Check-in and check-out were smooth, the valet service was courteous, and the breakfast buffet was excellent with a great variety of food. The hotel also offers a pool and gym, which I did not get a chance to use but would like to try on a future visit.

I would also like to thank the duty manager for resolving an issue regarding the complimentary high tea service. Due to a delay, I was unable to have the tea when I had originally requested it, but the manager listened to my concerns and later arranged for tea along with a complimentary serving of Gobi Manchurian. The effort to address the situation was appreciated and left a positive impression.

One area for improvement is communication regarding the amenities included with the room. I was not informed at check-in about the complimentary high tea service available between 5 PM and 7 PM and only became aware of it after reading the information sheet in the room. When I requested the tea shortly after 5 PM, it was not delivered before I had to leave the hotel. Better communication and more timely service would further enhance the guest experience.

Cons:

The flush in Room 601 was malfunctioning and frequently got stuck. I had to press it multiple times each time to stop the water from continuously running.

The extra bed provided was in very poor condition. It wobbled significantly whenever I turned or changed sides during the night, making it quite uncomfortable to sleep on. The mattress also needs replacement, as the springs could be felt through it.

Additionally, the mattress on the main bed in the room was not in good condition and should be replaced as well, as it lacked proper comfort and support.

2026-06-10 via Nuitee
L
Lubana couple ca
5
2026-06-09 via Nuitee
M
Mamoru solo_traveller jp
8
2026-06-08 via Nuitee
S
Sharma family_with_children in
6
It was comfortable .
Pros:

It was neat and clean and rooms were spacious . Staff was polite and prompt

Cons:

Good could have been better. More choices .

2026-06-07 via Nuitee
R
Raveena solo_traveller au
10
2026-06-03 via Nuitee
M
Marina extended_group in
8
2026-05-31 via Nuitee
S
Swati family_with_children in
10
Comfortable stay with everything available in small area - pool, steam, resturant and amazing service
Pros:

The rooms, space, cleanliness, aesthetics, food and above all service. Everything was exceptional. Sometimes we don’t get such hospitality even in 5 star hotels. Thank you Best Western for taking care of your guests so well

Cons:

Only the location was a bit off. Rest all was excellent

2026-05-29 via Nuitee
S
Satbinder extended_group gb
10
Lovely staff, clean rooms and good value for money
Pros:

Good customer service throughout my stay.

Cons:

Frequent WiFi disconnections

2026-05-27 via Nuitee
G
Gurpreet solo_traveller nl
7
2026-05-11 via Nuitee
T
Tarandeep solo_traveller au
8
Overall, everything was good
Pros:

Staff Isha, Inder,sourav and resturant staff Nitesh kanda

Cons:

Last night i had noisy noisy neighbour

2026-05-08 via Nuitee
I
Inderjeet solo_traveller in
10
2026-04-29 via Nuitee
B
Bernhard solo_traveller de
9
Pros:

Sehr gutes Essen, ganzes Einrichtung des Hotels neu und geschmackvoll

Cons:

In der direkten Umgebung leider viele Baustellen.
Für meine Geschäftreise jedoch optimal gelegen

2026-04-25 via Nuitee
T
Terry Locham solo_traveller au
9
Pros:

Rooms and cleanliness

Cons:

Overpriced and bad food

2026-04-23 via Nuitee
B
Bagadia solo_traveller in
9
Value for money property
Pros:

Breakfast, clean and modern rooms

Cons:

Outside the hotel area very dusty and under construction.

2026-04-23 via Nuitee
K
KASHMIR SINGH couple in
9
2026-04-19 via Nuitee
R
Raj couple in
9
2026-04-16 via Nuitee
S
Shubh extended_group au
10
2026-04-13 via Nuitee
K
Kawal couple us
10
Wonderful stay , would recommend my friends and family
Pros:

Very nice

2026-04-12 via Nuitee
S
Sivadas couple in
8
2026-04-12 via Nuitee
R
Raman solo_traveller in
10
2026-04-06 via Nuitee