Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent service
Comfortable rooms
Cons:
Lack of smiles at reception
Weak wifi

Categories

Cleanliness
7.74
Établissement très propre et calme.
Service
8.21
Exceptional service and attentiveness noted in the reviews.
Location
7.75
Standard quality for this hotel tier.
Room Quality
7.7
Clean comfortable rooms.
Amenities
7.23
Standard quality for this hotel tier.
Value for Money
7.19
Standard quality for this hotel tier.
Food and Beverage
7.24
Standard quality for this hotel tier.
Overall Experience
7.71
Overall positive experience with notable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:25

Property Description

Luxurious Amenities
Indulge in our outdoor swimming pool, sun terrace, and room service for a truly relaxing stay.

Family-Friendly Features
Enjoy our kids' club, children's playground, and spacious family rooms for a perfect getaway with your loved ones.

Convenient Location
Situated near Wong Prachan Beach and other popular attractions, our hotel offers easy access to the best of Pattaya North.

Book now for a memorable stay at Crystal Palace Luxury Hotel Pattaya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for THB 400 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for THB 400 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 65 reviews
Cleanliness: 7.74
Service: 8.21
Location: 7.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.71
J
Jiranan • solo_traveller • fr
3
Cons:

ไม่มีแอร์เลย แอร์ไม่เย็น

2026-05-20 • via Nuitee
B
Bakhtiyar • solo_traveller • uz
5
Cons:

Уборка.

2026-05-09 • via Nuitee
C
Charles. Leon • couple • fr
8
Correct sans plus
Pros:

L emplacement

Cons:

Je ne pense pas quince doit un 5 etoiles

2026-05-04 • via Nuitee
A
Arunothai • family_with_children • us
10
2026-04-18 • via Nuitee
B
Bogdan • couple • pl
10
Bardzo polecam.
Pros:

Bardzo ładny kompleks hotelowy. Duże, jasne pokoje, wygodne łóżka. Bardzo dobre śniadania, duży basen. Miły personel.

Cons:

Chyba nie ma nic takiego.

2026-04-13 • via Nuitee
G
Gee Leng • couple • my
9
2026-04-11 • via Nuitee
M
Md Sajjad • family_with_children • ca
2
Very bad service! Doesn’t give amenities like tooth brush etc.the network is very bad.dirty bed sheets,too much mosquito
Pros:

Only bed.

Cons:

Everything

2026-03-28 • via Nuitee
G
Grosser • family_with_children • de
8
Pros:

Freundlich und saubere Zimmer

2026-03-25 • via Nuitee
T
Tawatchai • couple • th
9
2026-03-14 • via Nuitee
T
Tanya • family_with_children • gb
10
2026-03-06 • via Nuitee
D
Diane • solo_traveller • fr
5
Impersonal hotel maybe ok for a couple of nights.
Pros:

Large room comfortable bed .

Cons:

Impersonal noisy hotel. I had people banging on my door shouting in the corridor. No interaction with the staff I was there for 4 weeks.

2026-03-01 • via Nuitee
H
Haberhauer • family_with_children • de
9
Pros:

Alles OK

Cons:

Mit den Bussen war es laut und die Abgase eine Belastung.Vorschlag,vor der Abfahrt sollten sie auf dem Parkplatz parken,wo auch der Motor und die Klimaanlage laufen kann.

2026-02-14 • via Nuitee
G
Göran • family_with_children • se
10
Pros:

Fantastiskt hotell med underbar personal! ⭐⭐⭐⭐⭐
Vi är helnöjda med vår vistelse på Crystal Palace Luxury Hotel i Naklua. Det är ett otroligt trevligt hotell där man verkligen känner sig välkommen från första stund. Personalen över hela hotellet är fantastisk, glada och hjälpsamma.
Rummen är fräscha och rymliga med god städning, och sängarna är mycket sköna vilket garanterade god sömn. Det är tyst och lugnt på nätterna, perfekt för återhämtning. Missa inte frukosten, som är mycket varierad och bra med något för alla smaker. Vi rekommenderar detta hotell varmt och kommer gärna tillbaka! // G & U Lagergren

2026-02-08 • via Nuitee
W
wanchai • couple • th
8
2026-01-19 • via Nuitee
K
kanokrat • extended_group • th
9
2026-01-19 • via Nuitee
C
Celine • extended_group • fr
8
Pros:

Établissement très propre et calme

Cons:

Manque de sourire à la réception
Wifi très faible

2025-11-26 • via Nuitee
T
Tje Kuan • family_with_children • de
8
good service & clean
Pros:

Dear Ms. Pornprapha & Team;

I wanted to extend my sincere thanks for the exceptional service during my recent stay. From the warm welcome at check-in to the attentive housekeeping and thoughtful touches throughout, every detail made my experience truly memorable.
Ms. Pornpraha is very professionalism, friendliness, and willingness to go the extra mile did not go unnoticed. It’s rare to find such consistent hospitality, and I genuinely appreciated the comfort and care you provided.
Looking forward to staying with you again in the future!
Warm regards,
Kuan

Cons:

none

2025-11-21 • via Nuitee
C
Cielo • couple • ph
9
2025-11-17 • via Nuitee
S
Sheila • extended_group • gb
10
Pros:

Clean comfortable and the bell boys were so good and very helpful

2025-11-14 • via Nuitee
M
Mangkalarut • couple • th
4
2025-11-10 • via Nuitee