Windmill Upon Hills by BYON

Hotels
8.2 (303 reviews)
Jalan Permai, Genting Permai Avenue, 69000 Genting Highlands, Pahang Windmill Upon Hills , Genting Highlands , my

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Family rooms
Garden
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Review Highlights

Pros:
Welcoming staff
Great location
Cons:
Incomplete amenities
Slow water pressure

Categories

Cleanliness
7.53
Cleanliness received mixed reviews; while some praised it, others mentioned missing towels and unresponsive cleaning service.
Service
8.5
Staff were acknowledged as welcoming and helpful, contributing positively to the overall service experience.
Location
9.04
Guests appreciated the excellent and convenient location, especially for shopping and access to eateries.
Room Quality
7.99
The room size was generous, and amenities were generally well-received, though some reported a poor match with photos.
Amenities
7.52
Amenities were highlighted positively but complaints about missing items like towels and a mop reduced the score.
Value for Money
7.98
Guests found the hotel to present good value for a short stay despite some concerns about discrepancies in amenities.
Food and Beverage
8.53
Food and beverage options were not explicitly mentioned, but a standard rating is applicable.
Overall Experience
8.5
The overall experience was positive with many guests indicating a likelihood of return, despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:37

Property Description

Modern Amenities
Featuring a rooftop pool, fitness centre, and garden, Windmill Upon Hills Serenity Retreat Genting offers a blend of relaxation and wellness facilities for a rejuvenating stay.

Convenient Location
Situated just 13 km from First World Plaza, the hotel provides easy access to popular attractions like Petronas Twin Towers and Suria KLCC, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodation
Each unit at the aparthotel is thoughtfully equipped with modern conveniences such as flat-screen TVs, free WiFi, and balcony options, ensuring a comfortable and enjoyable stay for all guests.

Book now to experience the perfect blend of modern comfort and convenience at Windmill Upon Hills Serenity Retreat Genting.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 303 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
N
Nur • couple • my
8
2026-07-03 • via Nuitee
L
Loo • solo_traveller • sg
10
2026-07-03 • via Nuitee
M
Mohd • couple • my
6
Worth of money
Pros:

Easy access to shop and place to eat, room was spacious. Essy check-in and check out process.

Cons:

Not support netflix.

2026-07-03 • via Nuitee
S
Shanmugha • solo_traveller • in
9
2026-07-02 • via Nuitee
S
Sulaiman • couple • my
10
Pros:

Very clean and process check in smoothly

2026-06-28 • via Nuitee
I
Izumi • couple • my
7
2026-06-22 • via Nuitee
N
NURUL SYARMIRA AIN • couple • my
8
2026-06-16 • via Nuitee
M
Muhamad jamaludin • extended_group • my
9
2026-06-15 • via Nuitee
A
AlwaniZafirah • family_with_children • my
3
Kali pertama berdepan dengan pengalaman kurang selesa begini
Pros:

Ruang bilik besar

Cons:

Aircond rosak, basah satu bilik, langsung tak sejuk..staf Indian lelaki yang jaga kaunter tak pandai berurusan dengan pelanggan, pengawal pun bahasa agak kurang ajar, bila pelanggan dalam masalag, tak membantu terus pertikai.

2026-06-13 • via Nuitee
M
Mohd Ismail • family_with_children • my
8
2026-06-11 • via Nuitee
H
Hanina • couple • my
8
Pros:

No breakfast added.

Cons:

1) Maintenance staff entered without rang the doorbell with the master key while we were in the room. He claimed he wanted to check the electricity even though we didn’t call the maintenance department.

2) No safety box & prayer mat provided.

2026-06-09 • via Nuitee
C
che wan • solo_traveller • my
9
2026-06-06 • via Nuitee
D
Devaraju • solo_traveller • my
6
Pros:

Location is near to restaurant and convenient.

Cons:

The room is spacious but have some smelly feel. Bathroom also same. Bathroom need to deep clean the shower mirror is must. Please keep a one or 2 bottles of minerals water. Parents bring in kids need it ya.

2026-05-31 • via Nuitee
L
LIM • couple • my
10
2026-05-30 • via Nuitee
M
Mohd Azrie Bin • couple • my
10
Pros:

Sangat bagus sebab dekat dengan kemudahan seperti petrol pump, restauran dan mini market

2026-05-28 • via Nuitee
N
Noryza Haida • couple • my
10
Pros:

Clean & location 👍🏻👍🏻

2026-05-23 • via Nuitee
A
Amber • couple • my
8
A great spot for a bit of r&r without the frills but all of the comfort🙌🏼
Pros:

Accessibility and convenient super fast check in and check out.

Cons:

The restaurant forgot about our order and we left hungry after an hour. It was dine-in around 8pm.

2026-05-09 • via Nuitee
S
Simpangan Homestay • solo_traveller • my
10
2026-05-08 • via Nuitee
V
Vivien • extended_group • my
7
To performance the maintenance
Pros:

The apartment spacious

Cons:

The air conditioning is lacking while we on it

2026-05-06 • via Nuitee
Z
zunaidah • solo_traveller • my
10
2026-05-06 • via Nuitee