Protea Hotel by Marriott Lusaka International Airport

Hotels
Protea Hotels by Marriott
8.2 (262 reviews)
Lot 947/M, Kenneth Kuanda International Airport, Airport Road, Lusaka-Zambia , Lusaka , zm

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location close to the airport
Excellent breakfast offerings
Cons:
Cleanliness issues with cockroaches
Staffing inefficiencies during check-in

Categories

Cleanliness
7.54
There were reports of cockroaches and small milipedes in the room, affecting the overall perception of cleanliness.
Service
8.51
Service was generally positive, though there were issues with staff efficiency and professionalism.
Location
8.55
Located close to the airport, highly convenient for travel purposes.
Room Quality
7.5
While modern and elegant, issues with bed configuration highlight a need for improvement.
Amenities
8.53
Amenities such as breakfast and bar offerings were well-received, although some items were reportedly missing.
Value for Money
8.19
Given the price point, some aspects did not meet the expectations, but it was still a fair value overall.
Food and Beverage
8.54
Breakfast was described as excellent with a lot of choices, greatly enhancing the experience.
Overall Experience
8.21
Despite some negatives, the overall experience was positive, aligning with the average rating of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:51

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing swim in the outdoor pool surrounded by lush greenery.

Dining Options: Indulge in delicious meals and drinks at the on-site restaurant and bar.

Convenient Location: Close proximity to Lusaka South Country Club and Chilanga Golf Club, with easy access to Lusaka Golf Club and Lusaka National Museum.

To book your stay at Protea Hotel by Marriott Lusaka International Airport and experience these fantastic amenities, make your reservation now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 262 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
L
Levi Guzman solo_traveller pe
8
2026-05-30 via Nuitee
G
Gilchrist solo_traveller za
5
Food expensive, wr should be given the option if we want breakfast or not
Cons:

No tv in bar area.
Why must I pay for breakfast when I don't eat breakfast.
The restaurant prices are the most expensive I have ever seen for a 3 star hotel- refused to pay those prices.

2026-05-28 via Nuitee
A
Antonia solo_traveller nl
8
2026-05-25 via Nuitee
A
Albano solo_traveller pt
8
2026-05-22 via Nuitee
P
Philip couple gb
4
Helpful staff but awful food
Pros:

Limited choice. No plant based alternative for anyone who is lactose intolerant (provided soya milk but this was off and separated when added to coffee). No oats available for porridge.

Cons:

Food at dinner was terrible - four cuts of steak offered on menu but only one available. Fish arrived cold and made my wife ill. They offered to reheat it but this is a dangerously unhealthy practice.

2026-05-20 via Nuitee
W
william couple gb
9
extremely comfortable
Pros:

Shuttle service to airport and very helpful staff.

2026-05-20 via Nuitee
A
Ansgar couple de
10
Great hotel.
Pros:

Near to the airport. Everything is new. Good food and drinks. It was a perfect stay.
Thank you

2026-05-19 via Nuitee
C
Charlie solo_traveller it
7
2026-05-16 via Nuitee
T
Thomas solo_traveller zm
8
2026-05-11 via Nuitee
P
Priscille Nzangula solo_traveller za
9
2026-05-11 via Nuitee
A
Angela couple au
8
Pros:

They have a shuttle service to and from the airport.

2026-05-11 via Nuitee
N
Nicholson solo_traveller za
8
2026-05-10 via Nuitee
M
matthew solo_traveller au
7
Many positives with one negative .
Pros:

Great location if you’re transiting. Superb breakfast with excellent staff in dining room who were happy to cater for any requests.

Cons:

I had two showers, and it was impossible to shower without the whole floor flooding due to poorly designed shower screen.

2026-05-08 via Nuitee
R
Ruth solo_traveller gb
10
2026-05-06 via Nuitee
N
Nicci solo_traveller za
7
Cons:

My room needed attention, I did mention the issues on check out. Security chain on the door was broken, plumbing in the shower needs attention, drain was filthy. I have photos but will not post them here.

2026-05-05 via Nuitee
J
jacqueline couple gr
8
2026-04-28 via Nuitee
D
Dinakar solo_traveller in
5
I don’t see welcome staff.
Pros:

Good

Cons:

There is no airport shuttle service. This is very difficult to manage

2026-04-27 via Nuitee
B
Belinda extended_group za
8
Pros:

I was in for one night, the dinner was buffet and was good, I left before breakfast for a 6am flight.

Cons:

I booked a transfer for myself from Domestic (ie a pick up) and no one was waiting for me, I needed to pay for a taxi. I then stood in reception and arranged a pick up for Nathan Nel for the 21st and the they agreed he would be picked up and no one was there to pick him up and he had to walk. Here is hoping that when Clinton arrives at domestic at 19:30 TONIGHT his pick I organised in person is waiting for him

2026-04-22 via Nuitee
N
Nkandu solo_traveller zm
9
2026-04-22 via Nuitee
I
IRENE extended_group gr
8
2026-04-17 via Nuitee