Protea Hotel by Marriott Lusaka International Airport

Hotels
•
Protea Hotels by Marriott
8.2 (327 reviews)
Lot 947/M, Kenneth Kuanda International Airport, Airport Road, Lusaka-Zambia , Lusaka , ZM

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Garden
Bar
Outdoor pool
Pool bar
See all facilities

Review Highlights

Pros:
Convenient location close to the airport
Excellent breakfast offerings
Cons:
Cleanliness issues with cockroaches
Staffing inefficiencies during check-in

Categories

Cleanliness
7.54
There were reports of cockroaches and small milipedes in the room, affecting the overall perception of cleanliness.
Service
8.51
Service was generally positive, though there were issues with staff efficiency and professionalism.
Location
8.55
Located close to the airport, highly convenient for travel purposes.
Room Quality
7.5
While modern and elegant, issues with bed configuration highlight a need for improvement.
Amenities
8.53
Amenities such as breakfast and bar offerings were well-received, although some items were reportedly missing.
Value for Money
8.19
Given the price point, some aspects did not meet the expectations, but it was still a fair value overall.
Food and Beverage
8.54
Breakfast was described as excellent with a lot of choices, greatly enhancing the experience.
Overall Experience
8.21
Despite some negatives, the overall experience was positive, aligning with the average rating of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:51

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing swim in the outdoor pool surrounded by lush greenery.

Dining Options: Indulge in delicious meals and drinks at the on-site restaurant and bar.

Convenient Location: Close proximity to Lusaka South Country Club and Chilanga Golf Club, with easy access to Lusaka Golf Club and Lusaka National Museum.

To book your stay at Protea Hotel by Marriott Lusaka International Airport and experience these fantastic amenities, make your reservation now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 327 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.21
M
Mwelwa • solo_traveller • zm
8
Short stay had it's short comings, slow service at the restaurant but the food was good. Dispite the gist choice not
Pros:

The facility Is well maintained

Cons:

I was leaving early the next morning, unfortunately the staff on duty were not ready nor aware of my requirements even after communicating adequately. Coffee machines at restaurant and down stairs were all out of coffee.

2026-10-17 • via Nuitee
C
Cornelius • extended_group • za
8
2026-10-16 • via Nuitee
M
Marek Ceman • solo_traveller • cz
2
Major card trouble
Pros:

Location is good, walking distance from airport even with luggage

Cons:

The major issue is their inability to handle credit cards and subsequent double charging, charging USD instead of local currency in the same nominal amount... all that causing card blockage by my bank. As part of Marriott chain one would not expect this. I warn visitors to pay extra attention to payments and verify instantly.

2026-10-15 • via Nuitee
L
Lebohang • solo_traveller • za
9
2026-10-14 • via Nuitee
M
Maritza • couple • zm
3
No ashuttle
Pros:

The location.

Cons:

They don't show up with the shuttle, this is not the 1 st time.

2026-10-14 • via Nuitee
M
Maria Pauliina • couple • fi
8
2026-10-13 • via Nuitee
F
Francois • solo_traveller • ke
7
2026-10-12 • via Nuitee
M
Marie • solo_traveller • us
10
2026-10-12 • via Nuitee
N
Newton • solo_traveller • zm
8
Pros:

Facility is conveniently located near the Airport.

Cons:

Nothing

2026-10-12 • via Nuitee
P
Paul • couple • za
7
Effecient
Pros:

Location and staff

Cons:

Needs a deep clean, linen and towels need replacing

2026-10-11 • via Nuitee
S
Sven • extended_group • za
9
Pleasant, will stay here again.
Cons:

Although the restaurant was not busy in the evenings I found the service very slow. Drink orders took long to get to the table and meal orders took just as long.

2026-10-11 • via Nuitee
B
Bruno • solo_traveller • za
10
2026-10-11 • via Nuitee
N
Nicolette • solo_traveller • za
4
Cons:

The food was terrible. I ordered the steak, medium, it arrived blue. Vegetables were more raw than el dente. Breakfast lacked gluten free options, there was no chef to cook eggs so a waiter cooked them, very disappointing.

2026-10-08 • via Nuitee
R
Richard • extended_group • gb
7
Pros:

Close to airport and room

Cons:

The restaurant and bar. Service was poor. Very slow and disorganised.

2026-10-08 • via Nuitee
H
Helen • couple • nz
9
Lovely hotel with good restaurant close to airport with a shuttle
2026-09-17 • via Nuitee
W
Willem • solo_traveller • za
10
2026-09-15 • via Nuitee
S
Susan • solo_traveller • zm
7
Good there is nothing to complain
Pros:

Breakfast - good

Cons:

Nothing I can think of. Seems everything is good to me.

2026-09-14 • via Nuitee
M
Melvyn • solo_traveller • za
6
Cons:

Could hear the person next door coughing with interleading door,I dont want a room like that again

2026-09-11 • via Nuitee
P
Paul • couple • nl
4
De locatie is prima, de kamer verouderd en struikel gevaarlijk.
Pros:

De locatie t.o.v. het vliegveld is prima. Is te lopen, ca. 700 meter. Handig wanneer je het hotel gebruikt tussen twee vluchten.

Cons:

De kamer is verouderd. De douchekop zat los, zakte iedere keer naar beneden in de houder. Het water lekte uit de douche de badkamer in. De ramen kon je niet meer open zetten omdat de houders defect waren. En het vloerkleed dat in de kamer lag had door veroudering een opstaande rand wat leidt tot struikelen met alle gevolgen van dien. Al helemaal in de nacht bij toiletbezoek. Het vloerkleed zelf was smerig, al lang niet meer gezogen of gereinigd.

2026-09-08 • via Nuitee
P
peter • couple • au
7
convenient to airport, and only real option anywhere close. rooms and hotel clean and OK
Pros:

Location is convenient to the airport, rooms are fine, but would only use for convience to the airport if late arrival or early departure. though hotel is quite new it already bfeels abit tired. Though we dodn't use it is did have agood gym

Cons:

felt abit tired

2026-09-07 • via Nuitee