Hyatt Centric Santo Domingo

Hotels
•
Destination by Hyatt
9.4 (322 reviews)
Avenida Winston Churchill Esq. Paseo de los Locutores Parque , Santo Domingo , do

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Excellent service
Modern amenities
Great location
Cons:
Noise issues reported
Payment processes unclear

Categories

Cleanliness
9.14
The hotel was clean and well-maintained.
Service
9.61
Staff was exceptionally attentive and friendly.
Location
10
Perfect location for exploring the city.
Room Quality
9.1
Spacious and modern rooms, but a few had less desirable views.
Amenities
9.63
Great amenities including a rooftop pool and a quality breakfast.
Value for Money
8.6
Overall good value, but some issues with payment clarity.
Food and Beverage
9.14
Rich breakfast options, but room service could improve.
Overall Experience
10
Excellent stay despite minor issues, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:32

Property Description

Luxurious Amenities
Enjoy the outdoor swimming pool, fitness centre, terrace, and on-site restaurant.

Convenient Services
Benefit from room service, a 24-hour front desk, and free WiFi during your stay.

Prime Location
Located less than 1 km from the city centre and a short walk from Blue Mall.

Book your stay at Hyatt Centric Santo Domingo now for a perfect blend of comfort and convenience.

Important information:

Swimming pool: Closed from Mon, Aug 10, 2026 until Thu, Aug 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 322 reviews
Cleanliness: 9.14
Service: 9.61
Location: 10
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.6
Food and Beverage: 9.14
Overall Experience: 10
C
Castro • couple • do
9
Lugar de tranquilidad y descanso en el centro del caos de SD
Pros:

La decoración, el recibimiento en recepción, habitaciones confortables.

Cons:

El sistema de ascensor es algo confuso.

2026-07-10 • via Nuitee
J
Jonathan • couple • do
10
2026-07-06 • via Nuitee
M
Melvin • solo_traveller • us
9
Pros:

Location, clean, good service

Cons:

There was a big column in my room. Make it smaller and different from advertised.

2026-07-05 • via Nuitee
F
Fanny • solo_traveller • pa
9
Buena calidad precio
Pros:

Decor
Location
Desayuno

2026-07-04 • via Nuitee
C
Carmen Elena • extended_group • co
8
Calidad
Pros:

Las personas. Me encantó el desayuno, muy bueno

Cons:

La ubicación

2026-07-04 • via Nuitee
D
Desiree • couple • do
8
Muy buen hotel Hyatt con buena ubicación
Pros:

El Lobby

Cons:

El personal del desayuno muy informal

2026-06-30 • via Nuitee
S
Silviya • extended_group • bg
10
2026-06-29 • via Nuitee
M
Maribel • couple • do
10
2026-06-28 • via Nuitee
I
Indhira • couple • do
9
Placentero y relajante
Pros:

Su diseño te permite relajarte y sentirte acogedor

2026-06-28 • via Nuitee
B
Barbara • couple • us
10
2026-06-25 • via Nuitee
P
Pedro • solo_traveller • es
7
2026-06-23 • via Nuitee
I
Isabel • family_with_children • do
10
2026-06-23 • via Nuitee
O
Olivier • solo_traveller • fr
8
Pros:

Personnel professionnel. Qualité très satisfaisante dans l'ensemble.

Cons:

Parking un peu compliqué

2026-06-19 • via Nuitee
M
Mila • family_with_children • ru
9
2026-06-17 • via Nuitee
V
Valentina • solo_traveller • co
9
2026-06-16 • via Nuitee
E
Endika • couple • es
10
2026-06-14 • via Nuitee
S
Stephanie • couple • pa
9
Overall, this is a nice place to stay in Santo Domingo
Pros:

The staff were very helpful and upgraded us to a higher room because there was early morning noise coming from the exercise studio on the second floor. The rooftop pool bar was a fun place to hang out. The staff and view at the bar were special.

Cons:

Even on the 8th floor, we heard the thumping of the music from the exercise classes at 8am. It’s unfortunate because everything else about the hotel is very good.

2026-06-12 • via Nuitee
R
Rossana • couple • co
9
Excelente hotel
Pros:

El hotel es nuevo, las instalaciones y la ubicación son envidiables

Cons:

En mi estancia de 5 días nunca tuve agua caliente al bañarme. Fue curioso que en el lavamanos si saliera agua caliente pero en la ducha no.

2026-06-12 • via Nuitee
A
Andrea • couple • cr
10
2026-06-05 • via Nuitee
E
Eduardo • couple • do
9
todo estubo bien hasta los costos
Pros:

estaba limpio y delicado

Cons:

que cobran hasta el mini bar aparte del costo elevado del hotel

2026-06-05 • via Nuitee