Petit Helvetia Budget Hotel

Sehr kleines und enges Zimmer ohne Abstellfläche für Koffer und persönliche Sachen - auch im Badezimmer minimal Platz keine Chance sich in der Dusche zu bücken

Litet rum, men det var väntat i förhållande till priset.

very small room....had to squeeze to get into the shower....no elevators

Small room
Wooden staircase. No lift. Had to lift heavy bags to the 2nd floor. (Which was specified as 1st floor in arrival instuctions) which led to confusion

In the center

Since I travelled with my family, the room being on the 4th floor with access only by stairs made carrying 4 nos of heavy luggage very tiring. Family rooms or group bookings should be allocated on the 1st or 2nd floor.

Chambre vétuste, salle de bain sale, VMC bruyante +++ impossible de bien dormir
Mauvaise isolation ++
Trop cher pour ce que c’est.

2층 계단으로 올라가는것이 힘들었어요.

Room temperature was cold

first of all it's hard to find because there is no place called "petite" helvicia. This small hotel and restaurant above a bakery is called "helvicia hotel restaurant" when you finally locate the sign that doesn't say what you thought you were looking for you go up about 10 stone steps and then turn to the right and go up another 10 stone steps and then if your room is on the first available floor there is another 15 steps that curve around. If your room is on the third or fourth floor that is another 10 steps per floor. There is no lift and if you're carrying luggage , especially heavy or large luggage or more than one piece this is quite a little nightmare.
The room was very tiny but clean but some maintenance is neglected like a piece of "tile " falling out of the shower because of water intrusion and a hole behind the bed, and the window didn't latch closed properly.
There is no noise insulation between rooms so it can be quite noisy and also from the bar across the street people out late.

My honest review of Petit Helvetia:

This was honestly one of the worst hotel experiences we had during our Europe trip. We stayed in many hotels across different parts of Europe, but this hotel felt extremely uncomfortable, strange, and unprofessional.

1. The hotel staff were very uncooperative and unfriendly.
2. Nobody helped with luggage, which is disappointing for a hotel that claims to provide proper hospitality.
3. The hotel did not feel safe or secure at all.
4. The overall atmosphere of the hotel was very weird and uncomfortable. Even other guests we spoke with said the same thing and mentioned that the place felt abnormal.
5. At night, the hotel genuinely felt scary. The environment and atmosphere gave very disturbing vibes, almost like something paranormal or horror-like was going on. It was difficult to feel relaxed or comfortable there.
6. The most unacceptable part was that hotel staff entered our room for “room service” without our permission, even though we never requested it. Entering a guest’s room without consent is highly inappropriate and a serious violation of privacy.
7. The rooms were extremely small, no enough light and dark .
8. We were told breakfast was included, but the service was terrible. Staff ignored us repeatedly, and even asking for something as basic as coffee felt impossible because the lady staff member would barely respond.

Overall, the experience was disappointing, uncomfortable, and very unprofessional. We did not feel welcomed, safe, or respected as guests. I would definitely not recommend anyone to stay at this hotel.

Everything was ok