Grand Palace Hotel

Hotels
8.1 (285 reviews)
2 KM, Jalan Miri-Pujut, Pelita Commercial Centre, P.O.Box 1525, , Miri , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Friendly staff
Convenient location
Cons:
Breakfast quality
Outdated facilities
WiFi issues

Categories

Cleanliness
7.49
Some guests mentioned the cleanliness of the room, but concerns about the washroom and noise indicate a need for improvement.
Service
8.76
Positive feedback on staff friendliness and service, with some minor areas for improvement.
Location
8.9
Guests praised the hotel's convenient location near shopping and dining options.
Room Quality
7.75
Rooms described as clean, but the outdated condition and noise from neighboring rooms detract from quality.
Amenities
7.78
Amenities such as the pool and gym received positive mentions, but concerns about certain features like the sauna were noted.
Value for Money
8.44
Guests generally felt the hotel offered good value, but the limited breakfast options were a drawback.
Food and Beverage
7.69
The breakfast quality and selection were mentioned as needing improvement, affecting the overall score.
Overall Experience
7.96
Guests experienced a mix of satisfaction with their stay, with notable concerns about the wifi and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:33

Property Description

Convenient Location
Hotel Grand Palace is just 2 km from Pelita Commercial Centre, surrounded by dining and shopping options.

Luxurious Amenities
This hotel boasts an outdoor pool, fitness facilities, and spacious rooms with flat-screen TVs and free wired internet.

Dining Excellence
Enjoy a variety of dining options at the hotel, including Western Palace Restaurant with live music, a Chinese restaurant, and Broadway Lounge for Happy Hour cocktails.

To experience luxury and convenience in Miri, book your stay at Hotel Grand Palace today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 285 reviews
Cleanliness: 7.49
Service: 8.76
Location: 8.9
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.44
Food and Beverage: 7.69
Overall Experience: 7.96
N
Ni Lar • couple • bn
9
2026-06-20 • via Nuitee
H
Hj Abd Halim Hj A Tuaj • solo_traveller • bn
8
Pros:

car parking ..

Cons:

all good...

2026-06-15 • via Nuitee
A
Azian • couple • bn
9
Pros:

Good & nice place..

Cons:

Paking .

2026-06-10 • via Nuitee
C
Clevel Banyi • solo_traveller • my
7
2026-06-10 • via Nuitee
M
MASHAINUN • solo_traveller • bn
8
Great Hotel but breakfast needs improvement
Pros:

Highly recommended! The hotel was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout our stay. We had a wonderful experience and would definitely come back again.

Cons:

While the hotel and service were generally good, the breakfast experience was disappointing. The variety of food was quite limited, and some items were not replenished promptly. The quality and taste of the breakfast could also be improved. Hopefully, the hotel will consider enhancing its breakfast offerings for future guests.

2026-05-31 • via Nuitee
Y
Yvonne • couple • my
8
2026-05-04 • via Nuitee
R
ReyZah5878 • solo_traveller • bn
9
Pros:

the room. clean. and the staff also quite friendly n helpful. i like that the most.

Cons:

nothing that i dont like so far.
grand palace hotel always been my family's favourite hotel.
and once i come to miri, i choose ur hotel right away.

2026-05-03 • via Nuitee
S
Sarinah • couple • bn
7
2026-04-29 • via Nuitee
M
MARSITA • couple • bn
9
2026-04-28 • via Nuitee
D
Delix Nunong • couple • my
10
Pros:

Good, clean and satisfied!

2026-04-26 • via Nuitee
R
Reeda • couple • bn
8
Great
Pros:

Location is perfect

Cons:

Mattress a bit worn I think. Not that comfortable

2026-04-25 • via Nuitee
A
Andre van Staden • solo_traveller • my
8
2026-04-18 • via Nuitee
G
Gurung • solo_traveller • bn
10
Pros:

Best location, room was clean and loved the view from 6th floor😄

Cons:

Need more options for breakfast😃

2026-04-12 • via Nuitee
D
Debra • solo_traveller • us
8
Friendly staff and comfortable hotel but it is older so there are some minor issues in the room.
Pros:

Great location with lots of local eateries close by; supermarket right next to the hotel.

Cons:

Although the hotel has a pool and spa, it was not always open. Steam room was not working when I was there.

2026-04-08 • via Nuitee
H
Hairy • couple • my
10
2026-04-06 • via Nuitee
N
Ni Lar • couple • bn
9
2026-04-03 • via Nuitee
H
Hairy • couple • my
10
2026-03-31 • via Nuitee
A
Alexandru • couple • my
10
Family staycation
Pros:

Great location in the heart of the city where the staff will go above and beyond to ensure everything if possible. Thank you.

2026-03-26 • via Nuitee
H
Hairy • couple • my
10
2026-03-16 • via Nuitee
M
Malai Talip • couple • bn
10
The Palace
Pros:

Location was great

Cons:

When there is an event function on the night, parking space will be challenging

2026-03-14 • via Nuitee