Oz Hotel Cartagena Grand

Hotels
9.3 (3737 reviews)
Carrera 3 Nª4-61, Bocagrande , Cartagena de Indias , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise from outside
Limited breakfast variety

Categories

Cleanliness
8.75
The room quality was praised, though noise issues were mentioned.
Service
10
The staff was noted as friendly and helpful in multiple reviews.
Location
9.72
The location was described as perfect and peaceful.
Room Quality
9.26
Rooms were clean and comfortable, but some had noise issues.
Amenities
8.21
Lack of a pool and limited parking options mentioned.
Value for Money
9.74
Good value was highlighted, especially for the service provided.
Food and Beverage
8.7
Breakfast received mixed reviews; some found it limited in options.
Overall Experience
10
Overall experiences were very positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Convenient Location near San Felipe Castle
Hotel Oz, just a short drive from the historic San Felipe Castle, offers a prime location for exploring Cartagena de Indias.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, minibars, and private bathrooms with fresh towels.

Concierge Services and 24-hour Front Desk
Enjoy the convenience of our shared lounge, tour desk for city outings, and round-the-clock assistance at our front desk.

Ready to immerse yourself in the charm of Cartagena de Indias? Book your stay at Hotel Oz now for a memorable experience!

Important information:

Please note children older than 12 years will have an additional surcharge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 3737 reviews
Cleanliness: 8.75
Service: 10
Location: 9.72
Room Quality: 9.26
Amenities: 8.21
Value for Money: 9.74
Food and Beverage: 8.7
Overall Experience: 10
A
Avenant • solo_traveller • us
8
2026-07-25 • via Nuitee
A
Adnauer • solo_traveller • br
10
Pros:

Os funcionários são extremamente atenciosos e o café da manhã tem muitas opções, inclusive pratos típicos.

2026-07-25 • via Nuitee
J
JENNIFFER • solo_traveller • co
10
Que buen servicio al cliente de todo el personal, creo que esto es un aspecto clave y lo están haciendo bien
Pros:

El servicio al cliente

2026-07-25 • via Nuitee
M
Martha Claudia • solo_traveller • mx
9
2026-07-24 • via Nuitee
P
Pinel • couple • us
10
2026-07-23 • via Nuitee
P
Pinel • couple • us
10
Great hotel everything need is in walking distance
Pros:

The morning breakfast and staff was amazing. Definitely staying there on my next trip.

2026-07-23 • via Nuitee
D
David • family_with_children • co
9
me gustó, volveria.
Pros:

Muy amables todos, muy buen servicio, habitaciones lindas , camas comodas, bien ubicado

Cons:

habia una mata de pelo en la ducha

2026-07-23 • via Nuitee
P
PAULA XIMENA • couple • co
10
Pros:

Amabilidad de todos

2026-07-22 • via Nuitee
A
Arevalo Marroquin • couple • co
9
Gran lugar para hospedarse
Pros:

Todo muy bien

2026-07-22 • via Nuitee
J
Jhon • couple • co
9
2026-07-21 • via Nuitee
J
JOSE URBEY • couple • co
10
Muy buena atención de parte de todos los empleados del hotel, excelente atención y agradable la sonrisa siempre de la ca
Pros:

Espacios y ubicación

Cons:

no aplica respuesta

2026-07-21 • via Nuitee
E
Espinosa • family_with_children • co
10
Excelente totalmente recomendable
Pros:

Sobresaliente en todo sentido, instalaciones, servicios, atención del personal y destaco el desayuno. Totalmente recomendable. Excelente ubicación

Cons:

Nada

2026-07-21 • via Nuitee
L
lorenabg7 • couple • co
10
Buena ubicación, excelente servicio
Pros:

Tiene muy buena ubicación, todo el personal muy amable, el desayuno muy buffet muy variado y muy rico. En general fue una experiencia muy agradable alojarse en este hotel.

Cons:

Todo fue muy bueno.

2026-07-21 • via Nuitee
R
Renato • extended_group • br
9
Bom Hotel.
Pros:

Quarto é muito bom, cama confortável, tudo muito limpo. Funcionário educados e prestativos.

Cons:

O café da manhã é muito bom, mas não tem opções de pães e bolos sem glúten.

2026-07-21 • via Nuitee
R
Roberto • solo_traveller • br
10
Bom custo benefício
Pros:

Cordialidade

Cons:

Nada

2026-07-20 • via Nuitee
L
Loreinis • solo_traveller • co
10
2026-07-20 • via Nuitee
V
Veronica • couple • ec
10
Pros:

Atención y check out late

2026-07-20 • via Nuitee
R
Ruedas • couple • pa
9
Pros:

El desayuno estuvo excelente

2026-07-20 • via Nuitee
P
Paola • couple • pe
10
Hotel muy bueno y cerca a todo
Pros:

Muy lindo hotel
Personal muy amable
Habitaciones muy cómodas
Regresaría nuevamente

Cons:

Todo ok

2026-07-20 • via Nuitee
A
Andrea • couple • ec
10
El hotel es lindo bien ubicado y su personal lo mejor son muy atentos y amables
Pros:

Todo

Cons:

Sería lo máximo con piscina

2026-07-19 • via Nuitee