The Hotel Syracuse

Hotels
7.7 (1339 reviews)
Rue Tata , Casablanca , ma

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly staff
Cons:
Noise issues at night
Cleanliness and maintenance concerns

Categories

Cleanliness
6.88
Some reviews indicated issues with maintenance and cleanliness.
Service
8.35
Staff was friendly and helpful, although there were some concerns about miscommunication.
Location
8.89
Location was highly praised for its proximity to attractions.
Room Quality
7.34
Rooms were generally clean but had some issues like noise and bathroom maintenance.
Amenities
6.87
Basic amenities available but some issues reported with bathroom facilities.
Value for Money
7.83
Overall good value for a central location, despite some drawbacks.
Food and Beverage
7.88
Breakfast was mentioned positively, and the dining was generally favorable.
Overall Experience
7.55
A mixed experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:58

Property Description

Prime Location in Casablanca
The Hotel Syracuse is ideally situated in Casablanca, offering a convenient base to explore the city's attractions such as the Central Market, Arab League Park, and Casablanca Cathedral.

Comfortable Rooms and Amenities
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, wardrobe, and private bathroom. Enjoy city views from select units with balconies and stay connected with free WiFi throughout the hotel.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at The Hotel Syracuse. Don't forget to try out our on-site restaurant offering a variety of culinary delights.

Ready to experience a memorable stay in Casablanca? Book your room at The Hotel Syracuse now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 1339 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.55
A
Abhishek solo_traveller ae
10
Being honest, Absolutely fabulous place
Pros:

Location 10/10
Emotional care 9.5/10
Cleanliness 1/10
Accessibility 9/10
Hospitality from the staff 10/10
Overall to sum it up, a simple yet an an amazing place to stay where the staff goes beyond their way to accommodate unless the guest houses/hostels around. Very affordable and neat. The in charge manager ( apologies if I do not remember your name ) is excellent and kind !
Best of luck and thank you. I will be back 🙌🏻

Cons:

All is great there. Nothing negative

2026-06-20 via Nuitee
S
Sandro solo_traveller it
8
Con qualche accortezza in più si potrebbe migliorare
Pros:

Camera spaziosa, simpatia dei ragazzi alla reception, posizione semi centrale, bagno grande

Cons:

Bagno con doccia senza copertura o vetro, quindi con molta possibilità di scivolare

2026-06-19 via Nuitee
S
Samir solo_traveller fr
10
2026-06-19 via Nuitee
A
Abdulrahman extended_group sa
9
Overall it was pretty nice and will definitely comeback.
Pros:

Location, people, value for money 👍🏽

Cons:

No refrigerator in the room, no tea/coffee maker

2026-06-19 via Nuitee
L
Laabad solo_traveller ma
8
2026-06-17 via Nuitee
C
Collin couple za
10
2026-06-17 via Nuitee
A
Arsalane couple bh
2
Bad
Pros:

Nothing

Cons:

This was one of the worst hotel experiences I’ve had.

The only positive point was the young receptionist who checked me in when I arrived. He was polite, professional, and helpful. However, later in the evening, when my husband joined me, another receptionist made me feel very uncomfortable with the way he was looking at me.

The biggest issue was the location. It was extremely noisy, and I could not sleep at all during the night. There appear to be bars nearby, and there was constant noise from people shouting and drunk individuals outside.

The room itself was average, and the bed was comfortable, but cleanliness was below expectations. The floor was dirty, the sink was broken and draining poorly, and there was no hot water.

Overall, I would not stay here again due to the poor location, noise, and lack of cleanliness.

2026-06-16 via Nuitee
J
JEDDAH solo_traveller sa
9
جيد جدا
Cons:

تعطل الاصانصير

2026-06-16 via Nuitee
S
Said solo_traveller ma
6
2026-06-15 via Nuitee
N
Naoual solo_traveller ma
8
2026-06-15 via Nuitee
M
Mbaye solo_traveller sn
10
Pros:

No

Cons:

Tout

2026-06-15 via Nuitee
M
Mohamed Wajdi solo_traveller qa
8
2026-06-13 via Nuitee
D
davide solo_traveller ma
9
Pros:

La pulizia e la posizione

Cons:

Non ci sono cose che non mi sono piaciute

2026-06-12 via Nuitee
S
Sara couple fr
4
2026-06-12 via Nuitee
B
Bernard couple us
9
Stayed there twice. Great staff
Pros:

Price was great for what you get. The staff were wonderful. Short walk to trolley that took train to airport

Cons:

Room with terrace is nice but a little noisy when bars close at 4 AM. If want quieter room, request room without terrace.

2026-06-11 via Nuitee
H
Hicham solo_traveller ma
5
2026-06-10 via Nuitee
D
Driss solo_traveller ma
7
Pros:

L'emplacement, le personnel, le petit déj

Cons:

L'équipement austère. Même pas une chaise dans la chambre

2026-06-10 via Nuitee
A
Artjoms couple dk
5
Okay for 1 night to sleep and leave
Pros:

Easy communication with personal, 24/7 at the desk. Comfortable bed, okay to stay for couple of nights.

Cons:

Not the best neighbourhood. Very loud at night, a lot of shouting. Not really comfortable to go out on the evenings from the hotel due a lot of weirdos outside who constantly asking you something + a lot of markets around. Room not so clean, bad paint on the walls and dirty floor. If you are staying for a night thats okay but if you prefer some better conditions in the hotels, check something else.

2026-06-09 via Nuitee
C
Claudia family_with_children ch
8
Einfach, aber gut und sehr zentral
Pros:

Das Hotel ist einfach aber sehr sauber. Es liegt sehr zentral- Nähe Strassenbahn, Souk, Geschäften und Restaurants. Das Personal an der Rezeption ist sehr hilfsbereit und freundlich!

Cons:

Ich hatte ein Zimmer an der Strasse u abends/nachts war es recht laut, aber dafür kann das Hotel auch nichts!

2026-06-09 via Nuitee
A
Amacodou solo_traveller sn
9
C’était très agréable et très satisfait
Pros:

Vraiment c’était super l’emplacement pas loin du marché Medina et du lieu de ma formation très propre. Le personnel très réactif

Cons:

Pour moi vraiment tout était ok

2026-06-09 via Nuitee