25 Paddington Hotel

Hotels
7 (2204 reviews)
25 Craven Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Aged facilities

Categories

Cleanliness
5.14
Numerous reviews mentioned issues with cleanliness, including dirty rooms and lack of proper cleaning.
Service
8.11
Staff were consistently described as friendly and responsive.
Location
8.65
Excellent location noted in many reviews, particularly for access to attractions.
Room Quality
6.6
Mixed reviews on room quality; some positive mentions but noted issues like old furnishings and drafty windows.
Amenities
6.13
Some basic amenities were highlighted, though issues like the lack of adequate facilities and maintenance were noted.
Value for Money
7.09
Generally perceived as good value given the price and location despite shortcomings.
Food and Beverage
7.14
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.11
Average experience; positive aspects were overshadowed by several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Convenient Location
Ideally situated near Paddington Railway Station, NOX Paddington offers easy access to central London. Explore Hyde Park just a short walk away.

Modern Amenities
Enjoy stylish rooms with free WiFi, air conditioning, and tea/coffee facilities. The contemporary bathrooms are stocked with complimentary toiletries and a hairdryer.

Nearby Attractions
Discover a variety of dining options nearby and visit popular spots like Oxford Street and Madame Tussaud’s within walking distance.

Ready to experience the best of London? Book your stay at NOX Paddington now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Photo ID (a driving license or passport) is required at the time of check-in and must match the card used at the time of booking.

The card used at the time of booking is required at the time of check in.

Please be aware that the property does not accept contactless payments. Physical credit or debit card required upon check in.

Please note that from December 20th, 2024, the check-in will be at NOX Paddington (27 Craven Road, W23BU).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 2204 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.65
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
S
Susana Lobera solo_traveller es
10
Habitación paddintong
Pros:

Habitación, baño amplios, buena conexión con transportes

2026-08-29 via Nuitee
M
Mark couple gb
9
2026-08-29 via Nuitee
T
Tindoc family_with_children im
7
Good experience
Cons:

family room are in highest part of the building, it should be lower level.

2026-08-28 via Nuitee
A
AlbaCl solo_traveller es
8
Pros:

Tranquilidad, no ruidos de la calle, colchón cómodo, personal amable

2026-08-27 via Nuitee
S
Stephen couple gb
6
Pros:

Very convenient for the tube and transport

Cons:

Didn’t like the basement room - but staff were good

2026-08-25 via Nuitee
Μπαμπουκλη couple gr
1
Ηταν σχεδόν τα πάντα βρώμικα και οι φωτογραφίες στο σαητ απηχαν από την πραγματικότητα
Pros:

Τίποτα

Cons:

Βρώμικο
Κάθε πρωί στο κατάλυμα χτύπαγε ένας συναγερμός
Το πιστολάκι δεν δούλευε
Υπήρχε μούχλα στο ταβάνι

2026-08-25 via Nuitee
K
Kršanović solo_traveller hr
9
2026-08-22 via Nuitee
C
Cristin couple de
9
I will come again soon ☺️
Pros:

Lage

Cons:

Sehr hellhörig

2026-08-22 via Nuitee
J
Johana family_with_children fr
1
Je ne recommande pas
Pros:

Rien

Cons:

Nous avions réservé plusieurs nuits, mais nous avons dû quitter l’établissement après une seule nuit à cause de la chaleur insupportable. La climatisation ne fonctionnait pas.

Il s’agit de deux bâtiments différents : la réception se trouve dans un autre immeuble et il faut sortir pour rejoindre celui où se situe la chambre. Celle-ci était au 3ᵉ étage, sans ascenseur. L’annonce ne montre pas l’escalier, qui est très étroit et en colimaçon, avec un risque de chute et de grandes difficultés pour monter une grosse valise.

La chambre ne correspondait pas aux photos de l’annonce. L’état général était très mal entretenu : murs fissurés et marqués, peinture abîmée, portes sales, moquette très usée, déchirée et effilochée à plusieurs endroits. Le sèche-cheveux était endommagé, la télévision ne fonctionnait pas correctement et les toilettes mettaient beaucoup de temps à se remplir.

Les fenêtres n’avaient pas de rideaux occultants : nous étions réveillés dès le lever du jour.

Nous avons demandé le remboursement des nuits non passées en raison de la chaleur, mais notre demande a été refusée. Une expérience très décevante, qui ne correspond ni aux photos ni au prix payé.

2026-08-22 via Nuitee
L
Lana couple ua
7
2026-08-21 via Nuitee
F
Fernando Alfredo family_with_children ar
5
Muy buena ubicación, muy mala
Cons:

La falta de limpieza, mucha suciedad de tiempo acumulada y que no tenía aire acondicionado ni ventilador.

2026-08-20 via Nuitee
L
Liam couple gb
4
Good location but needs tlc for rooms and facilities
Pros:

Location right by Paddington tube line

Cons:

Too hot !!! old ac unit in room didn’t work asked if a fan was available to be told no they don’t advertise cooling just heating shampoo and shower gel provided not good quality

2026-08-19 via Nuitee
S
Suzanna extended_group nl
8
Good place to explore London
Pros:

The hotel fully met our expectations, especially considering the price-quality ratio. The beds were fresh and clean, as were the towels. The décor was basic and simple. The staff were incredibly friendly and helpful. We had booked an extra night and had to switch rooms, they moved our luggage to the new room for us, which we really appreciated. This hotel is the perfect base for exploring London.

2026-08-19 via Nuitee
J
janderova family_with_children us
8
Pros:

Perfect location - direct Overground from Heathrow to Paddington, 10 min walk from Hyde park, helpfull staff.

2026-08-19 via Nuitee
S
Suzanna extended_group nl
8
Good place to explore London
Pros:

The hotel fully met our expectations, especially considering the price-quality ratio. The beds were fresh and clean, as were the towels. The décor was basic and simple. The staff were incredibly friendly and helpful. We had booked an extra night and had to switch rooms, they moved our luggage to the new room for us, which we really appreciated. This hotel is the perfect base for exploring London.

2026-08-19 via Nuitee
S
Sophie couple gb
3
Overall, this accommodation was poor and would not recommend to anyone.
Pros:

N/A

Cons:

There was an air con unit in the room which didn't make any difference.
The bed/pillows were uncomfortable.
Some of the flooring was sticking up, causing potential hazards.
There were holes in the walls, stains in the wall, and parts of the ceiling were flaking/coming away.
The room and the furniture hadn't been cleaned prior to us arriving.
There was no toilet brush in the shower room.
The shower door was hanging off.
The emergency lighting by the front door was constantly flickering.
During the night whilst sleeping, you could hear other people walking around/talking loud.
There was no coat hook to hang your coats up.
When on, the water from the shower head was heading in different directions, and the pressure was poor.

2026-08-18 via Nuitee
S
Suelen couple pt
1
Uma estadia decepcionante, principalmente pela falta de higiene e limpeza do quarto e do banheiro, que ficaram muito aba
Pros:

A localização foi um dos poucos pontos positivos, além de alguns aspectos básicos do quarto. No entanto, de modo geral, a acomodação ficou bastante abaixo das minhas expectativas.

Cons:

Fiquei muito insatisfeita principalmente com a falta de limpeza do quarto e do banheiro. O ambiente não estava devidamente higienizado, o que foi bastante desagradável e nos causou uma sensação de desconforto durante toda a estadia. Esperávamos encontrar um quarto e um banheiro limpos e bem cuidados, principalmente considerando o valor pago pela hospedagem. A situação ficou muito abaixo do padrão que esperávamos e considero que a limpeza deveria ser uma prioridade básica em qualquer acomodação.

2026-08-18 via Nuitee
L
Luca solo_traveller it
8
2026-08-18 via Nuitee
S
Susana extended_group pt
3
2026-08-16 via Nuitee
J
Jasmin couple ch
2
Pros:

Top Lage!

Cons:

Klimaanlage, die nicht kühlt, sondern nach Schimmel roch, keine Nachttischlampen, Teebeutel aber kein Wasserkocher.

2026-08-14 via Nuitee