Hotel MIRAGE Düsseldorf-Neuss

Hotels
6.6 (517 reviews)
1 Krefelder Straße , Neuss , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise complaints

Categories

Cleanliness
4.79
Many reviews commented on cleanliness issues, including dirty rooms and unpleasant odors.
Service
7.77
Service was mentioned positively, with staff being friendly and helpful.
Location
8.8
The location is very central, allowing easy access to transport and attractions.
Room Quality
5.76
Room quality varied significantly, with some rooms described as outdated or noisy.
Amenities
6.29
Limited amenities were noted, with few additional services provided.
Value for Money
7.25
While there were complaints about cleanliness, some guests felt the price was reasonable for the location.
Food and Beverage
5.3
Breakfast options were described as sparse, with dissatisfaction expressed.
Overall Experience
6.86
Mixed reviews reflect both positive and negative experiences; overall guests felt it was acceptable but flawed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:59

Property Description

Convenient Location

Modern Amenities

Stunning City Views

Book your stay at Hotel Mirage Neuss for a perfect blend of comfort and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 517 reviews
Cleanliness: 4.79
Service: 7.77
Location: 8.8
Room Quality: 5.76
Amenities: 6.29
Value for Money: 7.25
Food and Beverage: 5.3
Overall Experience: 6.86
D
Detlef • solo_traveller • de
5
2026-09-18 • via Nuitee
P
Pablo • solo_traveller • it
7
2026-09-16 • via Nuitee
P
Pablo • solo_traveller • it
7
2026-09-16 • via Nuitee
A
Andreas • solo_traveller • de
8
Für eine Nacht in Neuss immer wieder
Pros:

Die zentrale Lage !
Zimmer war schön groß.
Personal am Telefon und der Rezeption sehr freundlich

2026-09-16 • via Nuitee
P
Pablo • solo_traveller • it
7
2026-09-16 • via Nuitee
P
Pablo • solo_traveller • it
7
2026-09-16 • via Nuitee
A
Andreas • solo_traveller • de
8
Bis zum nächsten Mal
Pros:

Zum wiederholten Male hier
Gut gelegen mit freundlichem Personal

2026-09-16 • via Nuitee
F
Frank • couple • de
8
Gut
2026-09-15 • via Nuitee
L
Luisa • solo_traveller • es
10
Tranquilidad
Pros:

La atención, excelente.

2026-09-14 • via Nuitee
Z
Zalewski • solo_traveller • de
8
2026-09-14 • via Nuitee
S
Sandra • solo_traveller • de
7
2026-09-14 • via Nuitee
M
Marc • solo_traveller • de
7
2026-09-14 • via Nuitee
L
laurence • solo_traveller • es
9
Great value hotel next to Neuss train station!
Pros:

Early check in free of charge!

Cons:

Room was hot, no air conditioning.

2026-09-12 • via Nuitee
G
Gerhard • solo_traveller • de
7
Pros:

Sauberes Zimmer, neues Badezimmer

Cons:

Unser Zimmer war das Eckzimmer, Richtung Unterführung. Viel Verkehr und Srassenbahnen die Quitschen beim um die Kurve fahren. Schlaf nur bei geschlossenem Fenster möglich.

2026-09-12 • via Nuitee
Z
Zaildar • couple • de
10
2026-09-10 • via Nuitee
R
Ronaldo • extended_group • nl
6
Prima hotel voor een overnachting
Pros:

De locatie was goed, het is een prima hotel voor als je de omgeving wilt verkennen.

Cons:

Ventilatie/airco in de kamer

2026-09-10 • via Nuitee
C
Cristian • family_with_children • de
4
In die Jahre gekommenes solides Hotel, leider funktioniert die Zimmerbelegen so gar nicht
Pros:

Personal freundlich und engagiert.

Cons:

Trotz des Onlinecheck in andere Zimmer zugewiesen bekommen. Zimmer waren doppelt belegt, es Standen auf einmal fremde Mensch im Zimmer, die das selbe Zimmer hatten. Sogar mit anderem Tür Pin

2026-09-10 • via Nuitee
Z
Zaildar • couple • de
10
2026-09-10 • via Nuitee
A
Aliaksei • couple • by
8
2026-09-10 • via Nuitee
A
Anna • solo_traveller • de
10
Ich bin glücklich 9/10 (neun von zehn)
Pros:

Bad, TV, Komfort, Zimmerstruktur

Cons:

Split-Bett (von zwei Matratzen und es war nicht sehr praktisch). Es ist nicht bequem, in einem Streifen zwischen zwei Matratzen zu liegen.

2026-09-09 • via Nuitee