Hotel Grace Galaxy

Hotels
5.6 (549 reviews)
SV Road, Bandra West , Mumbai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Location is excellent
Helpful staff
Cons:
Poor cleanliness
Unsatisfactory room conditions

Categories

Cleanliness
3.35
The reviews indicate significant issues with cleanliness, including dirty rooms and mould.
Service
6.35
Mixed reviews on service; while some staff were helpful, there were issues with management and response times.
Location
8.35
Location was frequently praised as excellent and ideal for exploring the area.
Room Quality
4.35
Rooms were described as shabby and some had issues like dead cockroaches and seepage.
Amenities
5.35
Amenities were average; there were complaints about the lack of hot water and room service.
Value for Money
6.85
Some perceived value for money given the location, but cleanliness issues detracted from this.
Food and Beverage
4.85
Breakfast quality was criticized, indicating room for significant improvement.
Overall Experience
5.35
Overall experience was negatively impacted by cleanliness and room issues, but location was a plus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:53

Property Description

Explore Mumbai's Attractions
Hotel Grace Galaxy is ideally located near popular attractions like Mahim Beach, Juhu Beach, and Dadar Railway Station, making it the perfect base for your Mumbai adventure.

Comfortable and Convenient Stay
Enjoy air-conditioned rooms with free WiFi and a restaurant on-site. Benefit from room service, a 24-hour front desk, and currency exchange services during your stay.

Scenic City Views
Relax in well-equipped rooms featuring flat-screen TVs and city views. Some rooms offer glimpses of Mumbai's bustling city life, adding to the charm of your stay.

Experience the best of Mumbai at Hotel Grace Galaxy. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    People 10 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 549 reviews
Cleanliness: 3.35
Service: 6.35
Location: 8.35
Room Quality: 4.35
Amenities: 5.35
Value for Money: 6.85
Food and Beverage: 4.85
Overall Experience: 5.35
N
Nandita • solo_traveller • in
3
Pros:

Location

Cons:

Nothing else

2026-06-05 • via Nuitee
A
Anjali • solo_traveller • gb
9
Hospitable, comfortable hotel with excellent service.
Pros:

I was upgraded to a lovely large room, with a great view of the city, and very comfortable. All of the staff were completely friendly and helpful. The location is excellent, very close to Linking Road with good bars and cafes just next door.

Cons:

I have no complaints!

2026-05-26 • via Nuitee
C
Coral • solo_traveller • il
2
זוועה מיקום לא טוב בכלל
2026-05-12 • via Nuitee
K
KUMAR • solo_traveller • in
8
Pros:

Well behaved of staff

Cons:

The room is very small.

2026-05-10 • via Nuitee
S
Shina • couple • us
1
2026-05-09 • via Nuitee
N
Nasir • couple • ae
1
2026-05-09 • via Nuitee
J
Josep • solo_traveller • es
3
2026-05-06 • via Nuitee
C
chhangte • solo_traveller • in
5
2026-04-26 • via Nuitee
A
Alfred • couple • in
10
2026-04-23 • via Nuitee
I
Indroneel • couple • in
9
It’s a comfortable budget friendly stay but is basic!!
Pros:

Location

Cons:

Lift is a bit slow at times & we need to come down for parcels !!

2026-04-21 • via Nuitee
• couple • in
1
2026-04-21 • via Nuitee
E
edith • solo_traveller • re
9
Pros:

Emplacement. Chambre spacieuse.

Cons:

Les draps, taie d oreillers...usagers
Rideau de douche usager.

2026-04-13 • via Nuitee
K
Kedar • couple • in
7
2026-04-12 • via Nuitee
I
Iftikar • couple • in
1
Worst experience
Pros:

Nothing was professional, infact they didn’t allowed us to stay even though our booking was confirmed. They asked for extra money and when we denied they didn’t allowed us to stay at late midnight which truly violated safety of mine and my spouse.

Cons:

Nothing was professional, infact they didn’t allowed us to stay even though our booking was confirmed. They asked for extra money and when we denied they didn’t allowed us to stay at late midnight which truly violated safety of mine and my spouse.

2026-03-04 • via Nuitee
T
Thumara • solo_traveller • lk
9
2026-02-28 • via Nuitee
K
Kyrillos • couple • gr
2
Pros:

Кроме расположения - ничего)

Cons:

Первое что нас встретило, не считая швейцара - тараканы
Они охамели уже настолько , что не разбегались даже при свете)
К общей картине - если не включать вентилятор на потолке, то слышно как над тобой бегают мышки в перекрытиях) так себе чувство. Отель требует полной реновации. Либо отдать в другие, более хозяйственные руки, так как местоположение крайне удачное

2026-02-22 • via Nuitee
T
TRAVELAD • extended_group • in
7
2026-02-12 • via Nuitee
E
edith • solo_traveller • re
8
Pros:

Chambre spacieuse. Calme. Emplacement.

Cons:

La salle de bains à besoin d une douche avec flexible, un rideau de douche et du savon shampoing.

2026-01-25 • via Nuitee
P
Prisha • extended_group • in
3
2026-01-20 • via Nuitee
M
Mohamed Iqbal Abdullah • family_with_children • mu
3
Cons:

The water of the shower was disgusting.

2026-01-20 • via Nuitee