Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Humidity issues
Cockroaches in some rooms
Steep access to hotel

Categories

Cleanliness
8.21
Some reviews mention cockroaches and humidity, slightly lowering the score.
Service
9.68
Reviews frequently highlight the friendliness and helpfulness of the staff, especially Ms. Kim Chi.
Location
9.22
The hotel is well-located near Sapa town, despite the uphill nature of the access.
Room Quality
9.17
Rooms are often described as spacious, modern, and clean.
Amenities
8.7
Amenities noted include a good breakfast and beautiful garden.
Value for Money
9.16
Overall satisfaction indicates good value for the price.
Food and Beverage
8.71
Good breakfast noted, but some mentions of humidity affecting comfort.
Overall Experience
9.18
Very positive overall experiences shared in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 02:20

Property Description

Scenic Views and Tranquil Setting
Sapa Chill Retreat offers guests a serene escape amidst the stunning landscapes of Sa Pa. Guests can unwind in the garden or soak in breathtaking city views from select rooms.

Delicious Dining Options
Sample delectable Asian cuisine at the on-site restaurant or whip up your own meals in the shared kitchen. Room service is also available for those looking to dine in the comfort of their rooms.

Convenient Services and Nearby Attractions
Experience top-notch hospitality with a 24-hour front desk, concierge assistance, and tour arrangements. Explore nearby attractions such as Sa Pa Lake, Sa Pa Stone Church, and more within easy reach from the hotel.

To book your tranquil retreat at Sapa Chill Retreat, visit our website or call us now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 138 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
W
Wong • extended_group • my
9
Pros:

Staff’s attitude is good, environment is also good, all basic facilities is equipped well. This hotel have a good vibes, and its location is very strategic, near the Sun Plaza and all the city’s street.

Cons:

This hotel don’t have escalators, the staff will help you to carry the luggage to the room, but u need to walk upstairs and downstairs whenever u go back and go out.
The location is located uphill, need to climb up a slope before reach the hotel, so it is not so geriatrics friendly, but no problem for young people.

2026-05-25 • via Nuitee
M
Maina • couple • fr
10
2026-05-19 • via Nuitee
A
alvarez • solo_traveller • vn
10
2026-05-16 • via Nuitee
P
Princess Gayle • extended_group • ph
10
Very place and chill to stay! Breakfast is also yummy! We had a good time here! True to its name!
2026-05-15 • via Nuitee
O
Olivia • couple • gb
10
Pros:

Gorgeous stay! Great breakfast, spacious comfy rooms, lovely hosts, would definitely return

2026-05-13 • via Nuitee
C
Cátia • solo_traveller • pt
10
Pros:

Quarto grande e limpo.

2026-05-12 • via Nuitee
S
Shalohm • family_with_children • au
8
Very accommodating staff
Pros:

Great location and lovely restaurants close by

Cons:

Very steep and lots of stairs

2026-05-11 • via Nuitee
P
Patricia • extended_group • es
8
Estancia perfecta
Pros:

La habitación muy bonita y grande. Las vistas perfectas. Y la ducha genial.

Cons:

La dificultad de acceso, tiene dos subidas muy largas y empinadas. La movilidad dentro del hotel es en escaleras sin ascensor por lo que tienes que cargar maletas y no es un hotel para personas con movilidad reducida.
Si eres joven o estás ágil ya está bien.
Por la parte del desayuno pides por carta y si tienes desayuno incluido te lo preparan al momento. Nosotras hubiésemos preferido buffet, pero estaba todo bueno.

2026-05-08 • via Nuitee
H
HATHACO • solo_traveller • vn
10
Pros:

Vị trí phòng tốt. Gần trung tâm. Đồ ăn ngon. Phòng sạch. Các bạn hỗ trợ nhiệt tình, vui tính. Đi đúng 3 ngày mưa. Sương mù nhiều.

2026-05-02 • via Nuitee
K
Karishma • couple • gb
9
2026-05-01 • via Nuitee
T
Truong • solo_traveller • vn
9
2026-05-01 • via Nuitee
C
Coralie • solo_traveller • ch
9
Pros:

Chambre spacieuse, propre et belle vue.
Bien situé : proximité de tout en étant à l'écart
Personnel très gentil (parlant peu anglais par contre)

Cons:

Petite déjeuner très décevant

2026-04-29 • via Nuitee
T
Tomer • extended_group • il
10
2026-04-26 • via Nuitee
V
Virginia • couple • au
9
2026-04-26 • via Nuitee
N
Neve • extended_group • gb
10
2026-04-25 • via Nuitee
J
Jea Wen • extended_group • my
10
2026-04-24 • via Nuitee
N
nana • solo_traveller • fr
9
Pros:

Très bien situé au calme, chambre spacieuse et propre confortable, responsable à l'écoute, bon petit déjeuner

2026-04-24 • via Nuitee
L
Luísa • extended_group • pt
10
Pros:

We loved the vibe, the rooms are really cool! Really close to Sa Pa station, and Sa Pa town center. Our bus to Sa Pa was delayed and we arrive at around 5 am but it was no problem checking in still. Breakfast was good!

2026-04-24 • via Nuitee
J
Judy • family_with_children • ca
9
Lovely and comfortable stay, great location!
Pros:

Great location, only 2 minus to centre of town. Room is very clean, bed and blanket very comfortable. Shower has good pressure and hot water very hot and instant. View is great, and breakfast simple but freshly made upon ordering. Has nice courtyard area to hang out and enjoy the view and breeze. Owner does not speak English well but can communicate effectively using google translate. Very helpful to order tickets or arrange car for us.

Cons:

Hotel is on a hill so a short distance of very steep hill to get to the place.

2026-04-23 • via Nuitee
A
Anne • extended_group • jp
6
2026-04-22 • via Nuitee