Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Humidity issues
Cockroaches in some rooms
Steep access to hotel

Categories

Cleanliness
8.21
Some reviews mention cockroaches and humidity, slightly lowering the score.
Service
9.68
Reviews frequently highlight the friendliness and helpfulness of the staff, especially Ms. Kim Chi.
Location
9.22
The hotel is well-located near Sapa town, despite the uphill nature of the access.
Room Quality
9.17
Rooms are often described as spacious, modern, and clean.
Amenities
8.7
Amenities noted include a good breakfast and beautiful garden.
Value for Money
9.16
Overall satisfaction indicates good value for the price.
Food and Beverage
8.71
Good breakfast noted, but some mentions of humidity affecting comfort.
Overall Experience
9.18
Very positive overall experiences shared in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 02:20

Property Description

Scenic Views and Tranquil Setting
Sapa Chill Retreat offers guests a serene escape amidst the stunning landscapes of Sa Pa. Guests can unwind in the garden or soak in breathtaking city views from select rooms.

Delicious Dining Options
Sample delectable Asian cuisine at the on-site restaurant or whip up your own meals in the shared kitchen. Room service is also available for those looking to dine in the comfort of their rooms.

Convenient Services and Nearby Attractions
Experience top-notch hospitality with a 24-hour front desk, concierge assistance, and tour arrangements. Explore nearby attractions such as Sa Pa Lake, Sa Pa Stone Church, and more within easy reach from the hotel.

To book your tranquil retreat at Sapa Chill Retreat, visit our website or call us now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 177 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
M
maufe • solo_traveller • gb
7
Great place to relax after hiking
2026-07-25 • via Nuitee
F
Farid • family_with_children • fr
8
Bien
Pros:

Chambre agréable et bien équipée. A proximité du centre ville. Le personnel est sympa

Cons:

Pente importante pour rejoindre l’hôtel

2026-07-23 • via Nuitee
A
Alice • family_with_children • re
8
2026-07-23 • via Nuitee
L
Lars • family_with_children • dk
10
Pros:

Very friendly staff and great location.

2026-07-17 • via Nuitee
N
Nicolas • family_with_children • fr
8
Bel hôtel et bien placé
Pros:

Très bon emplacement au centre tout en étant en retrait de l'agitation, chambre spacieuse et lumineuse, le personnel est très gentil, bonne wifi

Cons:

Très peu de choix au petit déjeuner (aucun fruit, ni de jus de fruit pour les enfants), la propreté à revoir (surtout vitrages et faïence), pas de ventilation possible (uniquement par la porte d'entrée) qui en fait un logement très humide

2026-07-16 • via Nuitee
K
Koh • solo_traveller • my
8
2026-07-14 • via Nuitee
C
Cedric • extended_group • fr
8
Pros:

Emplacement parfait à 100 m de la cathédrale et légèrement en retrait de la circulation étourdissante .
Chambres confortables .
Excellent rapport qualité prix

Cons:

Le petit déjeuner est trop basique et manque de fruits et jus.

2026-07-09 • via Nuitee
L
Léonard • extended_group • ch
7
2026-07-09 • via Nuitee
R
Raquel • family_with_children • es
7
2026-07-09 • via Nuitee
K
Kate • couple • ie
9
Pros:

Great location, staff very helpful and let us shower after check out when we finished our trekking

2026-07-05 • via Nuitee
O
Olivia • family_with_children • au
10
Floor to ceiling windows that look out over gorgeous Sapa!
Pros:

Floor to ceiling windows that look out over gorgeous Sapa! It is close to the town square but a bit of a hike but well worth it! Really lovely and attentive staff.

2026-07-04 • via Nuitee
K
Katinka • couple • hu
10
Very pleasant accommodation - we had a great time there :-)
Pros:

The accommodation is located close to the centre, with a steep climb up to it. The host was extremely flexible and helpful - we were able to leave our luggage there before check-in and after check-out.

Cons:

-

2026-06-24 • via Nuitee
J
Jessica • couple • au
8
2026-06-21 • via Nuitee
M
Milinnd • family_with_children • in
10
WOW...WOW ...WOW
Pros:

Excellent location... just 2 mins walk from Center, Breakfast was on top floor... and the view from there was just amazing... Ms Thao who handles the retreat was very helpful and she took outmost care of what we require... my family loved it.

2026-06-12 • via Nuitee
E
Emma • extended_group • ch
9
2026-06-08 • via Nuitee
E
Emma • extended_group • ch
9
2026-06-08 • via Nuitee
L
lina • couple • il
6
Pros:

The room was nice, and organized the beds were comfy and the staff is helgful

Cons:

There was mold in the room and the smell was really strong, the hotel is on a very steep hill and wasnt easy to carry our luggage up and down the hill

2026-06-07 • via Nuitee
M
Mariel Mae • extended_group • ca
8
Pros:

I love the view of the mountains from our room.

Cons:

There’s an incline going up to the property and stairs to go up to our room. I guess it’s my bad I’m not that fit, I always had to catch my breath 😅

2026-06-06 • via Nuitee
L
Lauren • extended_group • us
10
Pros:

Staff was fantastic and friendly! Rooms were spacious and clean. Hotel is off a non-busy hill, which was great because it wasn't noisy or much street traffic. Breakfast and laundry was great too. Highly recommend.

Cons:

Liked everything. There wasn't anything bad about the place. There was a hill to get to the hotel, which takes about 30 seconds to walk up, but that wasn't a bad thing.

2026-06-01 • via Nuitee
W
Wong • extended_group • my
9
Pros:

Staff’s attitude is good, environment is also good, all basic facilities is equipped well. This hotel have a good vibes, and its location is very strategic, near the Sun Plaza and all the city’s street.

Cons:

This hotel don’t have escalators, the staff will help you to carry the luggage to the room, but u need to walk upstairs and downstairs whenever u go back and go out.
The location is located uphill, need to climb up a slope before reach the hotel, so it is not so geriatrics friendly, but no problem for young people.

2026-05-25 • via Nuitee