Rodos HAN

The tiolet and bathroom was horrible, there is humudity inside the house that you need to open the window, then the noise outside don't let you to sleep. The building and house wasn't clean.

Where do I start?

We arrived at 11 pm after a 7-hour flight to a room that had nothing to do with what was listed on Booking.com. Cracked walls. Peeling paint. A broken cooktop with burnt, encrusted knobs covered in old food. A filthy, stained sofa. Stained bed sheets. And what appeared to be a blood stain on the bathroom wall. This is what we paid for.

The owner admitted via WhatsApp that the booked room type was not available that night. He knew before we arrived. He said nothing. He sent us the check-in details that same morning without a single word about it.

We were inside that apartment for 1 hour and 11 minutes. Every minute of that time was spent discovering the issue, contacting another property, and leaving. We never slept there. We grabbed our luggage and walked 350 metres to a second accommodation we had to book and pay for on the spot, at 11 pm, after a 7-hour flight.

Then it got worse.

The owner told Booking.com we used the room for 4 to 5 hours. A flat-out lie. My Google Maps GPS timeline, flight records, and WhatsApp timestamps from two separate properties prove we were there for exactly 1 hour and 11 minutes. When I confronted him directly with this evidence, he changed his story to "a few hours." He contradicted his own statement to Booking.com in writing.

I submitted everything to Booking.com. GPS data. Flight arrival records. Timestamped WhatsApp conversations. Photos. Videos of the apartment, us leaving, and us dropping the keys. A second Booking.com booking from the same night as proof. The owner's own contradicting statements.

Booking.com sided with the property anyway.

They offered me €10.21 in travel credits as a "token of appreciation." On a €72.90 booking, the room did not match the listing, and the owner lied. I rejected it.

After weeks of back-and-forth and no resolution, I opened a chargeback with Revolut. I was refunded the full €72.90.

Booking.com failed completely. Revolut did what Booking.

Everything was exceptional

Awful service and lots of lies as they promised they will move me next day in the studio I always rent,this never happened!

D’après d’un séjour de 3 jours j’ai rien aimer sur l’hotel
Déjà en commençant avec la propreté je la note à 0/10
L’odeur de la chambre est catastrophe
Chambre et escalier très sale
Accès à l’hôtel très dur
0 isolation
Endroit pas calme ( il y a des bars qui sont à côté qui chante toute la nuit karaoké )
Climatiseur qui marche 10 minutes c’est tout , (si tu dors il dort aussi )
Et tout cela, y’a pas de réception (un hôtel sans réception)
J’ai vraiment galéré pendant ces trois jours, je recommande pas

La siguiente es una critica constructiva, para mejorar el servicio. En general, a mi me gustó el apartamento, para una o dos personas esta muy bien. Sin embargo, deberían remodelarlo, arreglar los muebles de la cocina y el baño. No entendí para que tienen una cocina con estufa que no se puede utilizar. La habitación no estaba completamente limpia, olía a cigarrillo y vi suciedad y manchas en algunas zonas. La entrada al edificio tambien estaba sucía, en las escaleras. Es un apartastudio con mucho potencial, deberian arreglarlo un poco mas para que en verdad se puedan llamarla habitación de lujo.

Η λάμπα στο μπάνιο δεν λειτουργούσε, γεγονός που μας δημιούργησε ανησυχίες σχετικά με την καθαριότητα του δωματίου, καθώς ο ανεπαρκής φωτισμός στο μπάνιο δεν επέτρεπε τον σωστό έλεγχο. Θεωρούμε ότι, εφόσον υπήρχε επαρκές πρόγραμμα καθαριότητας και ελέγχου, το πρόβλημα θα είχε εντοπιστεί εγκαίρως. Επιπλέον, το Wi-Fi δεν λειτουργούσε στο δωμάτιο και υπήρχε σήμα μόνο πολύ περιορισμένα κοντά στην εξώπορτα.

Can be noisy and bathroom a little small

The toilet was not clean and sofa was very dirty couldn’t sit on it, no kitchen utensils were available.

المكان سيى وغير نظيف ويوجد حشرات البق ولا يوجد مصعد واضاءة الممرات اكثرها لا تعمل

4th floor, no lift
Place is not clean
Place is full of mold

الحمام

One thing is little bit miss 24 hour no front desk