Smile Hotel Premium Sapporo Susukino

Hotels
8.1 (1248 reviews)
Chuoku Minami 4 jo Nishi 1 chome 13-1 , Sapporo , jp

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Wheelchair accessible
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with HVAC
Lack of washlet
Breakfast food replenishment

Categories

Cleanliness
7.49
The rooms were spotlessly clean, but some mentioned issues like dishes not cleaned properly.
Service
8.46
The staff were very friendly and helpful with requests.
Location
9
Great location, very close to shopping and dining in Susukino.
Room Quality
7.95
Rooms were a decent size and cozy, but some issues with HVAC.
Amenities
7.48
Amenities were replaced consistently, but issues with air conditioning and lack of washlets were noted.
Value for Money
7.94
The pricing was considered fair for the provided services and dining options.
Food and Beverage
7.99
Breakfast was good but there were problems with replenishing food promptly.
Overall Experience
8.46
Most guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:52

Property Description

Central Location
Located just a 6-minute walk from Sapporo TV Tower, Smile Hotel Premium Sapporo Susukino is the perfect base to explore the vibrant city of Sapporo. With Sapporo Clock Tower and Odori Park within walking distance, you'll be in the heart of all the action.

Comfortable Accommodation
Our 3-star hotel offers well-equipped rooms with modern amenities including air conditioning, satellite TV, and a cozy bath to unwind after a day of sightseeing. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at our property. Whether you're craving local flavors or international cuisine, our on-site restaurant caters to all tastes.

Book your stay at Smile Hotel Premium Sapporo Susukino now for a memorable experience in Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1248 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
C
Chun Keet • extended_group • my
8
2026-05-30 • via Nuitee
C
Chloe • solo_traveller • ca
8
Would recommend and totally come back!
Pros:

Great location! Very clean.

Cons:

Breakfast.

2026-05-28 • via Nuitee
R
RAY • couple • us
9
VERY GOOD
Cons:

NO BOTTLE WATER IN ROOM

2026-05-27 • via Nuitee
N
nack224 • solo_traveller • jp
7
普通のホテルです
Pros:

お部屋の中はとても綺麗でした。

Cons:

エレベーターホールにガウンが設置されているのは、清潔なものかどうか分かりづらく不快でした。実際にあまり綺麗なものではありませんでした。
カウンター近くにインバウンドの方々が滞留してエレベーターの乗り降りもしづらく不快でした。もう少し交通整理していただきたいですね。

2026-05-26 • via Nuitee
J
Jan • solo_traveller • de
10
2026-05-26 • via Nuitee
F
FAN • solo_traveller • cn
10
2026-05-26 • via Nuitee
S
Saki • couple • jp
8
便利！気軽に宿泊できる
Pros:

立地が良く便利
コスパが良い

2026-05-26 • via Nuitee
N
NORIKO • solo_traveller • jp
9
2026-05-26 • via Nuitee
K
Kenji • solo_traveller • jp
9
2026-05-26 • via Nuitee
M
MIHANE • couple • jp
10
楽しかった！
Pros:

お部屋がとてもお綺麗だった

Cons:

特になし

2026-05-26 • via Nuitee
I
INOUE • solo_traveller • jp
5
まあまあ
Pros:

ロケーションとコストパフォーマンス

Cons:

エアコンが冷房のみで暖房が使えない。
寒かった

2026-05-26 • via Nuitee
意婷 • couple • tw
9
Pros:

地理位置！

Cons:

飲料機選項太少

2026-05-26 • via Nuitee
K
kazuya • solo_traveller • us
9
便利な立地の静かなホテル
Pros:

隣の部屋の音が全く聞こえなくて、防音に関しては素晴らしいし、部屋の備品についても申し分ない。
部屋の清掃員の方たちもとても静かに作業をされていた。清潔さに関してもとても良かった。

Cons:

何も無い

2026-05-23 • via Nuitee
T
TANAKA • solo_traveller • jp
8
2026-05-23 • via Nuitee
H
HIKARI • solo_traveller • jp
10
2026-05-22 • via Nuitee
K
Kato • solo_traveller • jp
10
2026-05-21 • via Nuitee
L
Lee C • couple • my
8
Pros:

Delicious breakfast, lots of variety.

Cons:

No view in my room

2026-05-21 • via Nuitee
L
Lee C • family_with_children • my
8
Pros:

Good breakfast. Comfortable bed.

Cons:

Hot water temperature in the bathroom is inconsistent

2026-05-21 • via Nuitee
神名 • couple • jp
10
2026-05-19 • via Nuitee
M
MISAKI • couple • jp
10
2026-05-19 • via Nuitee