Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3880 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
A
Agustin • couple • es
8
2026-08-29 • via Nuitee
R
Ramon • solo_traveller • es
7
2026-08-29 • via Nuitee
C
Cristina • solo_traveller • es
9
2026-08-29 • via Nuitee
E
Ester • couple • es
10
Buena experiencia. Muy recomendable
Pros:

Nos encantó la ubicación, a pocos pasos del centro. Solo nos alojamos una noche pero descansamos fenomenal. Buena cama. El personal muy amable. Todo muy limpio. Repetiríamos sin dudarlo. Calidad precio ok

2026-08-29 • via Nuitee
C
Cristina • extended_group • es
9
2026-08-29 • via Nuitee
M
milena • family_with_children • bg
10
Pros:

Muy cerca de todo

2026-08-29 • via Nuitee
C
Cristina • couple • es
9
2026-08-29 • via Nuitee
M
Monica • solo_traveller • it
10
Very beautiful!
Pros:

Mi ha soddisfatto la posizione, il rapporto qualità prezzo, il comodo parcheggio e la didponibilità dello staff.

Cons:

Direi niente

2026-08-29 • via Nuitee
C
Cristina • extended_group • es
9
2026-08-29 • via Nuitee
F
Fco.Javier • solo_traveller • es
10
2026-08-29 • via Nuitee
P
Pilar • solo_traveller • es
10
Pros:

Todo, no me acordaba pero hace años habíamos estado allí

Cons:

Todo estaba bien

2026-08-28 • via Nuitee
P
Patricia • family_with_children • es
10
2026-08-28 • via Nuitee
R
Rodriguez Busca • solo_traveller • es
8
Pros:

La ubicación y el trato del personal...

Cons:

Quizás las vistas, a la ciudad, algo normal en un hotel situado entre edificios....

2026-08-28 • via Nuitee
G
gemma • solo_traveller • es
10
2026-08-28 • via Nuitee
F
Fernando • solo_traveller • es
8
2026-08-27 • via Nuitee
D
Diego • couple • es
4
Para ser un hotel de 4 estrellas en el centro de Segovia deja mucho que desear en sus servicios. El menú a 40€/pax e
Pros:

La buena localización y aparcamiento

Cons:

Hotel de 4 estrellas con buffet deficiente, limpieza mediocre, paredes finas que no están insonorizadas y mobiliario anticuado. La ducha estaba sucia y paredes agrietadas con humedades.

2026-08-27 • via Nuitee
L
Lisa • couple • es
6
Pros:

Porque quedaba cerca de todo

2026-08-27 • via Nuitee
A
Antoni • couple • es
10
Vam tenir un rebenton a la roda i ell ens va portar al concesionari on ena ho van arreglar
Pros:

Els treballadors del hotel molt amables i el director del hotel ens va oferir una ajuda fantastica per un problema logistic que van tenir.

Cons:

Res. Tot molt be.

2026-08-27 • via Nuitee
F
Francisco • couple • es
10
2026-08-27 • via Nuitee
A
Alan • solo_traveller • gb
9
Pros:

Easy walkong distance from attractions.

Cons:

A bit confusing regarding the name of the hotel. We were looking for Acros. We saw the other name and drove past it 3 times.

2026-08-27 • via Nuitee