Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3478 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
A
Angel • couple • es
6
Pros:

Estaba muy cerca del centro

Cons:

La ducha estaba desconchado el techo. Es estremadamente ruidoso. No tiene persianas y entraba mucha luz en la habitación, con lo que costaba conciliar el sueño

2026-06-13 • via Nuitee
M
María Dolores • extended_group • es
8
Fin de semana cómodo
Pros:

La ubicación es bastante buena.El desayuno correcto.Las camas y almohadas cómodas.Parking amplio.

Cons:

La única crítica que puedo hacer sería constructiva: en el baño faltaría algún estante para dejar los productos de higiene y cosmética.Por lo demás muy bien.

2026-06-13 • via Nuitee
M
marie josephe • couple • fr
5
Nous ne reviendrons pas
Cons:

Le petit déjeuner très moyen
La chambre un peu vétuste

2026-06-13 • via Nuitee
E
Espe62 • solo_traveller • es
9
Segovia y una estancia confortable .
Pros:

Un buen servicio d recepción( muy amables ) y lo cerca de todo.

Cons:

Nada reseñable.

2026-06-12 • via Nuitee
J
Javier • solo_traveller • es
8
2026-06-12 • via Nuitee
R
Robert • solo_traveller • gb
10
Worth a stay
Pros:

Nice staff and room excellent breakfast

Cons:

Nothing all great

2026-06-12 • via Nuitee
K
Kenneth • couple • gb
8
2026-06-12 • via Nuitee
J
Jose Luis • solo_traveller • es
6
Pros:

Ubicado

Cons:

Instalación

2026-06-11 • via Nuitee
N
Nuno Salgueiro Antunes • couple • pt
5
Localização muito central, mas quarto precisa de manutenção
Pros:

A localização do hotel é muito central, próxima do centro da cidade e de zonas pedonais.

Cons:

O aspecto negativo principal prende-se com as instalações, pois a casa de banho do quarto não está de acordo com o que se espera de um hotel de 4 estrelas. A cabine do duche necessita de correções.
Também a nível sonoro, houve um barulho intermitente alto, que surgia e parava, que nos impediu de ter um bom sono durante a noite. Para além disso, as janelas não isolam satisfatoriamente o barulho do exterior.

2026-06-11 • via Nuitee
J
Jose Maria • couple • es
8
Excelente ubicación
Pros:

La ubicación está muy bien, a 5 minutos andando del centro de Segovia. La habitación es amplia. El mobiliario un poco antiguo pero el baño muy moderno. El personal muy atento.

Cons:

Las almohadas que tenían era demasiado delgadas para nuestro gusto. Tuvimos que pedir otras, aunque como eran iguales que las anteriores y tuvimos que usar las dos a la vez.

2026-06-11 • via Nuitee
P
Paloma • solo_traveller • es
8
Pros:

La comodidad de la cama y la atención en recepción

Cons:

La mesa desconchada

2026-06-11 • via Nuitee
G
GEMA • solo_traveller • es
7
Pros:

La ubicación, podías ir andando a ver el acueducto. Situación céntrica.

Cons:

La habitación daba a una gasolinera que tenía mucho movimiento de noche por lo que no podías dormir bien

2026-06-11 • via Nuitee
A
Aurelio Carlos • solo_traveller • es
10
Pros:

Todo en general.

Cons:

Todo muy bien

2026-06-11 • via Nuitee
J
Jorge • solo_traveller • ar
5
Pros:

El personal

Cons:

El desayuno
Falta de limpieza en la habitación
El bar estaba cerrado
No es un hotel 4 estrellas

2026-06-10 • via Nuitee
J
Joaquin • couple • es
8
Cons:

El colchón es muy duro e incómodo

2026-06-10 • via Nuitee
R
rojas • solo_traveller • es
10
Pros:

Buenas atención y servicio, ubicación muy buena

2026-06-10 • via Nuitee
S
Silvano Giotto • solo_traveller • it
10
Pros:

Tutto

2026-06-10 • via Nuitee
S
SHANWEI • solo_traveller • es
7
2026-06-10 • via Nuitee
M
María Jose • solo_traveller • es
9
2026-06-09 • via Nuitee
J
Joaquina del Rosario • couple • es
10
2026-06-09 • via Nuitee